Glitchy screen, Bad_Pool_Header, can't boot Windows

CupOfRedTea · 12 Dec 2019

Hello!
So let me describe what happened: I was browsing the web, nothing unusual, then my screen starts glitching, there appear horizontal flashing lines for about 3 seconds, then I get BSOD with Bad_pool_header error code, and now the Windows doesn't start at all.
I didn't install anything new.
When I try to launch it as normal, I get the "Windows startup" screen with a logo, and then, when it usually proceeds to load the accounts options the screen just goes to black and it gets stuck there.
When launching System Recovery Options, "Startup repair" says it cannot repair anything, System Restore says I need to specify which Windows to restore first (which it cannot detect for some reason), System Image Recovery gives error 0x80070002, Memory Diagnostics can't run either. I tried to do a disk check but the drive doesn't show up. The repair tools are apparently running off of some virtual X: drive? But when I go into boot drive options the "notebook internal drive" is visible.
I also tried unplugging my RAM sticks and using them one by one like some trobleshooting sites say and it's still the same.

I can't even run windows installation from the usb stick I have, when I click install it gives me "No device drivers were found. Make sure that the installation media contains the correct drivers, and then clikc OK." I can also browse my hard drive's folders through the tool so I'm guessing it's safe to assume the drive itself is not dead :")

Never had that error before, nor the visual glitches or anything, I don't know what to do, please point me in the right direction

Edit: when I try to run W in safe mode, it gets stuck on loading admkmpfd.sys
Edit2: attached a scan result from a random tool I found (since I can't run the one in instruction post)

torchwood · 12 Dec 2019

Hi

have a read of this thread, follow the link as well
BSOD on startup, even at same mode. Hangs on AMDKMPFD.sys

Assuming the W7 USB media isn't corrupt did you try the repair install option
Repair Install

all repairs are made via the X drive.

The tool you ran is a malware finder and i have to say it doesn't look good.

once you get up and running rerun the FRST tool and post the results in the malware sub forum at Bleepingcomputers

Roy

CupOfRedTea · 12 Dec 2019

torchwood said:

Hi

have a read of this thread, follow the link as well
BSOD on startup, even at same mode. Hangs on AMDKMPFD.sys

Assuming the W7 USB media isn't corrupt did you try the repair install option
Repair Install

all repairs are made via the X drive.

The tool you ran is a malware finder and i have to say it doesn't look good.

once you get up and running rerun the FRST tool and post the results in the malware sub forum at Bleepingcomputers

Roy

Ok I’ve been tinkering with it and googling for half a day and ran bootrec /rebuildbcd commands and I'm not sure if that's what fixed it or I just didn't wait long enough before :P but I tried to boot safe mode again and after a couple minutes it actually booted up! I assumed from the visual glitches and booting getting stuck at amdkmpfd file that it might be graphics card drivers (that are hella messed up and crash all the time), so I unistalled the GC and the drivers and hooray!! It booted up fine while on Intel integrated GC! The bad news is though that I can't install the drivers again, in the installation process the screen just goes black and the whole system freezes... But I guess that's a question for another thread.. or a wallet

PS Also the installation usb didn’t work because it was plugged in usb 3.0 port. That’s apparently a thing *insert “was anyone going to tell me” meme here* It's also not of the same Windows version so that option wasn't available

PPS Thanks for the malware tip, will do

torchwood · 12 Dec 2019

Hi

USB3 drivers are NOT included as standard in any W7 package you will need to inject them into the install,
hence the failure

Roy