Blue Screen OS version 6.1.7601.2.1.0.256.48 locale 1033

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  1. Posts : 7
    Windows 7 Professional 64 bit
       #1

    Blue Screen OS version 6.1.7601.2.1.0.256.48 locale 1033


    Hello everyone first time here,

    Would really appreciate some help, had my computer off for a few months and turned it back on. Never had any issues with it for over 5 years and recently did a windows update that failed and "reverted" back to old settings. Ever since then when I play any youtube or video with several tabs open up it freezes and restarts with a blue screen. I can only imagine it may be a driver or update issue but would love guidance on the right method of fixing it. I've uninstalled a few updates and it hasn't changed much

    I can post more but I did not get the details beyond the first few lines. I'll update if it happens again as its restarted several times

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033
      My Computer


  2. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #2

    Hi Clooud,

    Welcome to SevenForums!

    Clooud said:
    I can only imagine it may be a driver or update issue but would love guidance on the right method of fixing it.
    Please perform this [it will rule out device errors] . . .

    Under the heading msinfo32 [MS System Information] - Problem Devices . . ., please run MS_Info32_Find_Problem_Devices.bat, Option [2] from here => BATCH PROGRAMS [Standalone] and then upload the results using the tutorial at the bottom of the above link [Upload to SevenForums . . .] and someone will look at it for you.

    I hope this helps!
      My Computer


  3. Posts : 7
    Windows 7 Professional 64 bit
    Thread Starter
       #3

    Hope I uploaded correctly
      My Computer

  4.   My Computer


  5. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #5

    Hi Clooud,

    Clooud said:
    Hope I uploaded correctly.
    [1] You have indeed uploaded that file correctly!
    [2] But, you have run the WRONG batch script!
    [3] What we have found out though, by you running chkdsk is that you DON'T have ANY bad sectors, which is always good!
      My Computer


  6. Posts : 7
    Windows 7 Professional 64 bit
    Thread Starter
       #6

    Thank you Mrpepka, is that the consensus for everyone in terms of fixing my problem? My concern is that I checked my driver details and last update is the version I have. I will try reinstalling and see how that goes. As for the other 2
    Do you guys see that the driver is out of date and requesting it? Or this a general blanket fix for most problems.

    Thank you very much guys for your time
      My Computer


  7. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #7

    Hi Clooud,

    If you run my batch script it will tell you if there are any problem devices, and possibly exactly what the problem actually is [error code, driver not installed etc].


    I hope this helps!
      My Computer


  8. Posts : 7
    Windows 7 Professional 64 bit
    Thread Starter
       #8

    Thanks Paul, which script exactly? I ran your chkdsk script and found nothing
      My Computer


  9. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #9

    Hi Clooud,

    Clooud said:
    Thanks Paul, which script exactly? I ran your chkdsk script and found nothing
    My post to you here => Post #2.
      My Computer


  10. Posts : 7
    Windows 7 Professional 64 bit
    Thread Starter
       #10

    HAH I figured it out did not know that page was as long as it was and found your script. Thank you for dealing with my novice-ness hehe.
    At the end of the script it said NO PROBLEM DEVICES found and deleted the .txt file
      My Computer


 
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