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Windows 7: Blue Screen OS version 6.1.7601.2.1.0.256.48 locale 1033

1 Week Ago   #1
Clooud

Windows 7 Professional 64 bit
 
 
Blue Screen OS version 6.1.7601.2.1.0.256.48 locale 1033

Hello everyone first time here,

Would really appreciate some help, had my computer off for a few months and turned it back on. Never had any issues with it for over 5 years and recently did a windows update that failed and "reverted" back to old settings. Ever since then when I play any youtube or video with several tabs open up it freezes and restarts with a blue screen. I can only imagine it may be a driver or update issue but would love guidance on the right method of fixing it. I've uninstalled a few updates and it hasn't changed much

I can post more but I did not get the details beyond the first few lines. I'll update if it happens again as its restarted several times

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033




Attached Files
File Type: zip CLOOUDPC-Tue_11_26_2019__75433_19.zip (1.81 MB, 3 views)
My System SpecsSystem Spec
.
1 Week Ago   #2
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi Clooud,

Welcome to SevenForums!

Quote   Quote: Originally Posted by Clooud View Post
I can only imagine it may be a driver or update issue but would love guidance on the right method of fixing it.
Please perform this [it will rule out device errors] . . .

Under the heading msinfo32 [MS System Information] - Problem Devices . . ., please run MS_Info32_Find_Problem_Devices.bat, Option [2] from here => BATCH PROGRAMS [Standalone] and then upload the results using the tutorial at the bottom of the above link [Upload to SevenForums . . .] and someone will look at it for you.

I hope this helps!
My System SpecsSystem Spec
1 Week Ago   #3
Clooud

Windows 7 Professional 64 bit
 
 

Hope I uploaded correctly


Attached Files
File Type: txt chkdsk.txt (6.0 KB, 2 views)
My System SpecsSystem Spec
.

1 Week Ago   #4
MrPepka

Windows 8.1 Enterprise x64
 
 

My System SpecsSystem Spec
1 Week Ago   #5
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi Clooud,

Quote   Quote: Originally Posted by Clooud View Post
Hope I uploaded correctly.
[1] You have indeed uploaded that file correctly!
[2] But, you have run the WRONG batch script!
[3] What we have found out though, by you running chkdsk is that you DON'T have ANY bad sectors, which is always good!
My System SpecsSystem Spec
1 Week Ago   #6
Clooud

Windows 7 Professional 64 bit
 
 

Thank you Mrpepka, is that the consensus for everyone in terms of fixing my problem? My concern is that I checked my driver details and last update is the version I have. I will try reinstalling and see how that goes. As for the other 2
Do you guys see that the driver is out of date and requesting it? Or this a general blanket fix for most problems.

Thank you very much guys for your time
My System SpecsSystem Spec
1 Week Ago   #7
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi Clooud,

If you run my batch script it will tell you if there are any problem devices, and possibly exactly what the problem actually is [error code, driver not installed etc].


I hope this helps!
My System SpecsSystem Spec
.
1 Week Ago   #8
Clooud

Windows 7 Professional 64 bit
 
 

Thanks Paul, which script exactly? I ran your chkdsk script and found nothing
My System SpecsSystem Spec
1 Week Ago   #9
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi Clooud,

Quote   Quote: Originally Posted by Clooud View Post
Thanks Paul, which script exactly? I ran your chkdsk script and found nothing
My post to you here => Post #2.
My System SpecsSystem Spec
1 Week Ago   #10
Clooud

Windows 7 Professional 64 bit
 
 

HAH I figured it out did not know that page was as long as it was and found your script. Thank you for dealing with my novice-ness hehe.
At the end of the script it said NO PROBLEM DEVICES found and deleted the .txt file
My System SpecsSystem Spec
Reply

 Blue Screen OS version 6.1.7601.2.1.0.256.48 locale 1033




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