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Windows 7: BSOD from Chrome/Access to internet, error

4 Weeks Ago   #1
Craigster

Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
 
 
BSOD from Chrome/Access to internet, error

Hi,

I'm experiencing quite a lot of BSOD from after using Chrome or when my laptop was connected to the internet. I've already attached the required file, I'd be very grateful for some helps to solve this problem.

Thanks,
Craigster

P.S.
Here's the error log as well

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF88003FCCFD4
BCP3: FFFFF88008211850
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\122019-16442-01.dmp
C:\Users\MY COMPUTER\AppData\Local\Temp\WER-32011-0.sysdata.xml




Attached Files
File Type: zip MYCOMPUTER-PC-12_20_2019_Fri__95538_36.zip (437.9 KB, 1 views)
My System SpecsSystem Spec
.
4 Weeks Ago   #2
MrPepka

Windows 8.1 Enterprise x64
 
 

Update:
Graphics driver - https://www.amd.com/en/support/graph...radeon-hd-6450 (A different graphics card is listed here, but this driver also applies to your graphics card)
BIOS - HP 1000-1b09AU Notebook PC Software and Driver Downloads | HP(R) Customer Support
My System SpecsSystem Spec
4 Weeks Ago   #3
Craigster

Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
 
 

Quote   Quote: Originally Posted by MrPepka View Post
Update:
Graphics driver - https://www.amd.com/en/support/graph...radeon-hd-6450 (A different graphics card is listed here, but this driver also applies to your graphics card)
BIOS - HP 1000-1b09AU Notebook PC Software and Driver Downloads | HP(R) Customer Support
Thanks! I already updated my graphic card, but the BIOS update is blocked somehow despite my BIOS is the older version. Here's the pic:

https://www.sevenforums.com/attachme...1&d=1576840014


Attached Images
BSOD from Chrome/Access to internet, error-save.png 
My System SpecsSystem Spec
.

4 Weeks Ago   #4
MrPepka

Windows 8.1 Enterprise x64
 
 

It turns out that this BIOS update is not intended for your computer for some reason. In that case, leave the BIOS in the version you have and watch if you still have BSODs
My System SpecsSystem Spec
4 Weeks Ago   #5
Craigster

Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
 
 

Quote   Quote: Originally Posted by MrPepka View Post
It turns out that this BIOS update is not intended for your computer for some reason. In that case, leave the BIOS in the version you have and watch if you still have BSODs
Alright, let's hope it won't encounter any BSOD anymore. Thanks for the help.
My System SpecsSystem Spec
4 Weeks Ago   #6
Craigster

Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
 
 

Quote   Quote: Originally Posted by MrPepka View Post
It turns out that this BIOS update is not intended for your computer for some reason. In that case, leave the BIOS in the version you have and watch if you still have BSODs
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 0000000040CC0048
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80002CE4FA1
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\122219-17815-01.dmp
C:\Users\MY COMPUTER\AppData\Local\Temp\WER-35802-0.sysdata.xml

Read our privacy statement online:
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C:\Windows\system32\en-US\erofflps.txt

Apparently I still suffer some BSOD with this kind of error
My System SpecsSystem Spec
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 BSOD from Chrome/Access to internet, error




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