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Laptop win pro 7 - blue screen when shutting down
My troubles started after I ran clean my drive tool, nice.
Any ideas??
This is the info from 'Windows has recovered from an unexpected Shutdown' screen error report
Attached are:Code:Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 5129 Additional information about the problem: BCCode: 1000007e BCP1: FFFFFFFFC0000005 BCP2: FFFFF88006C62850 BCP3: FFFFF8800439A598 BCP4: FFFFF88004399E00 OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\122319-12714-01.dmp C:\Users\<edited out>\AppData\Local\Temp\WER-60731-0.sysdata.xml Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt
1) HP ProBook System Info.txt My laptop info
2 =) Zip file containing a DMP file (2020-01-07 amendment)
Last edited by icm63; 06 Jan 2020 at 18:12.