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Windows 7: Win7/64 Pro desktop BSOD for reasons unknown

13 Jan 2020   #1
wysocki

Windows 7 Professional SP1 64bit
 
 
Win7/64 Pro desktop BSOD for reasons unknown

I've been running this box for about 5 years and all of a sudden a BSOD! Restarted and can go for an hour or a couple days and then it pops up again. Tried swapping out memory, removed D: drive, pulled USB connections, same problem. Just yesterday I did a system restore to back about a month but it just gave me another BSOD now!

Here's the zip from running your diagnostic program. Would be EXTREMELY appreciative of any guidance!
---Terry




Attached Files
File Type: zip TERRY-Mon_01_13_2020_151305_12.zip (1.76 MB, 4 views)
My System SpecsSystem Spec
.
14 Jan 2020   #2
MrPepka

Windows 8.1 Enterprise x64
 
 

Update (or uninstall):
Malwarebytes Anti-Malware - check updates in program
EaseUS Todo Backup - check updates in program
Update Intel LAN driver - Downloads for Intel(R) 82579V Gigabit Ethernet PHY
My System SpecsSystem Spec
14 Jan 2020   #3
wysocki

Windows 7 Professional SP1 64bit
 
 

- Did an update in Malwarebytes (even though it was set to do automatic updates)
- Uninstalled EaseUS Todo Backup
- Updated LAN to Intel Network Connections 24.4.0.2


I'll report back as to how this works out!...
(10 minutes later...)


Well, that didn't take long! In order to test my throughput on the "fixed" machine, I installed Tamosoft Throughput Test. With the server on another computer on my network, I ran the client on this machine and as soon as I hit the "connect" button I got the ol' BSOD! This happened three times so it looks like it's definitely a network item causing the crash. Attached is the output of your diag tool again in case you need it.


Attached Files
File Type: zip TERRY-Tue_01_14_2020_171751_44.zip (1.76 MB, 2 views)
My System SpecsSystem Spec
.

15 Jan 2020   #4
MrPepka

Windows 8.1 Enterprise x64
 
 

In that case, run Driver Verifier for the mwac.sys driver - Driver Verifier-- tracking down a mis-behaving driver. - Microsoft Community
My System SpecsSystem Spec
15 Jan 2020   #5
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi

there are also multiple Registry corruption errors for Software and SPP hives.

would run
sfc /scannow
chkdsk /r


SPP is the licencing folder, you certainly look light on the number of updates installed

Roy
My System SpecsSystem Spec
15 Jan 2020   #6
wysocki

Windows 7 Professional SP1 64bit
 
 

Quote   Quote: Originally Posted by torchwood View Post
there are also multiple Registry corruption errors for Software and SPP hives.

would run
sfc /scannow
chkdsk /r

SPP is the licencing folder, you certainly look light on the number of updates installed
Roy
Had already done sfc and chkdsk, but did it again. Not sure what you mean about the SPP stuff?


Quote   Quote: Originally Posted by MrPepka View Post
In that case, run Driver Verifier for the mwac.sys driver...
Started verifier, but after the first screen it looks nothing like the example given. Can you provide some guidance on what I should do in the current Win7 version?
My System SpecsSystem Spec
16 Jan 2020   #7
MrPepka

Windows 8.1 Enterprise x64
 
 

Now you are waiting for BSOD and placing new crash dumps
My System SpecsSystem Spec
.
16 Jan 2020   #8
wysocki

Windows 7 Professional SP1 64bit
 
 

MrPepka: I did not complete the execution of verifier. After I started and got past the first screen, there were entirely different options to select than was in the example you provided. So I just cancelled the verifier process. Can you give me instructions that I should follow in using the new verifier settings?
My System SpecsSystem Spec
16 Jan 2020   #9
MrPepka

Windows 8.1 Enterprise x64
 
 

Please use this tutorial - Driver Verifier - Enable and Disable
My System SpecsSystem Spec
16 Jan 2020   #10
wysocki

Windows 7 Professional SP1 64bit
 
 

Thanks for the clarification on verifier!
I did all Windows Updates successfully, did a restore point, and ran verifier.
After rebooting, things were VERY slow, but I did manage to get a couple of BSODs. Never got the DRIVER_VERIFIED_DETECTED_VIOLATION message. Just this:

Attached is the latest from your crash logger! Thanks!


Attached Files
File Type: zip TERRY-Thu_01_16_2020_181127_94.zip (827.2 KB, 1 views)
My System SpecsSystem Spec
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 Win7/64 Pro desktop BSOD for reasons unknown




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