Win7/64 Pro desktop BSOD for reasons unknown

Page 1 of 2 12 LastLast

  1. Posts : 12
    Windows 7 Professional SP1 64bit
       #1

    Win7/64 Pro desktop BSOD for reasons unknown


    I've been running this box for about 5 years and all of a sudden a BSOD! Restarted and can go for an hour or a couple days and then it pops up again. Tried swapping out memory, removed D: drive, pulled USB connections, same problem. Just yesterday I did a system restore to back about a month but it just gave me another BSOD now!

    Here's the zip from running your diagnostic program. Would be EXTREMELY appreciative of any guidance!
    ---Terry
      My Computer


  2. Posts : 188
    Windows 8.1 Enterprise x64
       #2

    Update (or uninstall):
    Malwarebytes Anti-Malware - check updates in program
    EaseUS Todo Backup - check updates in program
    Update Intel LAN driver - Downloads for Intel(R) 82579V Gigabit Ethernet PHY
      My Computer


  3. Posts : 12
    Windows 7 Professional SP1 64bit
    Thread Starter
       #3

    - Did an update in Malwarebytes (even though it was set to do automatic updates)
    - Uninstalled EaseUS Todo Backup
    - Updated LAN to Intel Network Connections 24.4.0.2


    I'll report back as to how this works out!...
    (10 minutes later...)


    Well, that didn't take long! In order to test my throughput on the "fixed" machine, I installed Tamosoft Throughput Test. With the server on another computer on my network, I ran the client on this machine and as soon as I hit the "connect" button I got the ol' BSOD! This happened three times so it looks like it's definitely a network item causing the crash. Attached is the output of your diag tool again in case you need it.
    Last edited by wysocki; 14 Jan 2020 at 20:22.
      My Computer


  4. Posts : 188
    Windows 8.1 Enterprise x64
       #4

    In that case, run Driver Verifier for the mwac.sys driver - Driver Verifier-- tracking down a mis-behaving driver. - Microsoft Community
      My Computer


  5. Posts : 7,100
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #5

    Hi

    there are also multiple Registry corruption errors for Software and SPP hives.

    would run
    sfc /scannow
    chkdsk /r


    SPP is the licencing folder, you certainly look light on the number of updates installed

    Roy
      My Computer


  6. Posts : 12
    Windows 7 Professional SP1 64bit
    Thread Starter
       #6

    torchwood said:
    there are also multiple Registry corruption errors for Software and SPP hives.

    would run
    sfc /scannow
    chkdsk /r

    SPP is the licencing folder, you certainly look light on the number of updates installed
    Roy
    Had already done sfc and chkdsk, but did it again. Not sure what you mean about the SPP stuff?


    MrPepka said:
    In that case, run Driver Verifier for the mwac.sys driver...
    Started verifier, but after the first screen it looks nothing like the example given. Can you provide some guidance on what I should do in the current Win7 version?
      My Computer


  7. Posts : 188
    Windows 8.1 Enterprise x64
       #7

    Now you are waiting for BSOD and placing new crash dumps
      My Computer


  8. Posts : 12
    Windows 7 Professional SP1 64bit
    Thread Starter
       #8

    MrPepka: I did not complete the execution of verifier. After I started and got past the first screen, there were entirely different options to select than was in the example you provided. So I just cancelled the verifier process. Can you give me instructions that I should follow in using the new verifier settings?
      My Computer


  9. Posts : 188
    Windows 8.1 Enterprise x64
       #9

    Please use this tutorial - Driver Verifier - Enable and Disable
      My Computer


  10. Posts : 12
    Windows 7 Professional SP1 64bit
    Thread Starter
       #10

    Thanks for the clarification on verifier!
    I did all Windows Updates successfully, did a restore point, and ran verifier.
    After rebooting, things were VERY slow, but I did manage to get a couple of BSODs. Never got the DRIVER_VERIFIED_DETECTED_VIOLATION message. Just this:

    Attached is the latest from your crash logger! Thanks!
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 23:45.
Find Us