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Windows 7: Intel Graphics Family/3000 (Video scheduler) error.

18 Feb 2020   #1
Solid Purity

Windows 7 64-bit
 
 
Intel Graphics Family/3000 (Video scheduler) error.

I'm currently writing this on a Windows 10 Desktop as I've done a factory reset on my laptop. "Video scheduler has detected a fatal violation" error message and consistently crashes the upon login screen, with red lines all over screen eventually a full freeze after a series of flash crashes.

Using safe mode, I disabled Intel Graphics and the problem has been resolved (theme changed from black back to default blue in the taskbar) However, I do know know which series Windows Updates caused this issue to occur.

Before Jan 2020, I had installed all updates from Windows Update (it had already upgraded to Intel Graphics 3000 and was working fine with no problems). In fact, I had never updated for several years (since 2016).


I've tried reverting back to the older versions of the Chipset and VGA driver (but didn't completely remove them, only reinstall over them; I read somewhere these drivers should be removed completely before re-install) from Acer vendor site and they still cause the same problem, even the newest ones that upgrade to Intel Graphics 3000 will crash too.



Will I need to do a new DM Log Collect for this session?
My System SpecsSystem Spec
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18 Feb 2020   #2
wither 2

Windows 7 Pro SP1 64 bit
 
 

Hi Solid Purity-

Open a command prompt as administrator and run

sfc /scannow

Does it find any problems?
My System SpecsSystem Spec
19 Feb 2020   #3
Solid Purity

Windows 7 64-bit
 
 

Quote   Quote: Originally Posted by wither 2 View Post
Hi Solid Purity-

Open a command prompt as administrator and run

sfc /scannow

Does it find any problems?

Nope.

Windows Resource Protection did not any integrity violations.
My System SpecsSystem Spec
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19 Feb 2020   #4
wither 2

Windows 7 Pro SP1 64 bit
 
 

Did you reinstall all the Win 7 updates after the factory reset?
My System SpecsSystem Spec
19 Feb 2020   #5
Solid Purity

Windows 7 64-bit
 
 

In progressing with Windows Updates (updated the first batch of 159 updates) and slowly doing the rest as we speak.


edit:
I'll re-enable Intel Graphics once all updates are complete and let you know most likely tomorrow around 9 am - 1 pm.

I work 3pm - 11pm & require an hour to get there so; by the time I'm home it's about midnight.


edit2:
I enabled Intel Graphics Family & crashing started again; thus I'll disable it again for further troubleshooting.


edit3: Well, I've eventually got the Windows message asking to switch to Win10 as Win7's no longer supported; still more updates to come though. Maybe no more "updates for Windows 7 ...
My System SpecsSystem Spec
21 Feb 2020   #6
Solid Purity

Windows 7 64-bit
 
 

There's only one dump in MiniDump folder.


Hopefully, this will help.



I'll also start re-downloading the redistribute files in case this will help.





My System SpecsSystem Spec
21 Feb 2020   #7
wither 2

Windows 7 Pro SP1 64 bit
 
 

With your Intel Graphics enabled,, go to Device Manger, Sound, Video........................

If the Intel HD device is shown, right click on it and select ‘Uninstall’.

Then Reboot.

Does that help?
My System SpecsSystem Spec
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22 Feb 2020   #8
Solid Purity

Windows 7 64-bit
 
 

Standard VGA Graphics Adapter has installed in replacement after uninstalling Intel Graphics Family.


I did not click the option of deleting/removing the driver yet, should I remove it completely?


edit:

With Standard VGA Graphics Adapter, Windows Update will recommend updating to "Intel Corporation - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2 - Intel(R) HD Graphics 3000"

When updated, this will also cause the system to crash upon login screen.

Both Intel Graphics 3000 (from Windows Update) & Intel Graphics Family (from vendor) are crashing the system.


edit2:

Based on Intel's site, Intel Graphics 3000 (and Centrino Advanced-N 6205 - wireless LAN) has been discontinued. It's likely that there's no further support for these drivers.
My System SpecsSystem Spec
22 Feb 2020   #9
Solid Purity

Windows 7 64-bit
 
 

If there's no real solutions; I can live with using the standard VGA adapter.
My System SpecsSystem Spec
22 Feb 2020   #10
wither 2

Windows 7 Pro SP1 64 bit
 
 

I asked that you re-enable the Intel graphics and then uninstall it from Device Manager. Rebooting should re-install the driver.
My System SpecsSystem Spec
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