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Windows 7: BSOD started 2 days ago

04 Mar 2020   #1
aro2020

Win7 Prof SP1 64 bit
 
 
BSOD started 2 days ago

Hi everybody,

BSOD started on my new (old) Dell Latitude E6420.

Hope someone can help.

DM Log Collector file:

DELL-PC-04_03_2020_192212_57.zip - Google Drive

DMP files (x2):

030320-28392-01.dmp - Google Drive

030420-24195-01.dmp - Google Drive


Thanks!

Aro
My System SpecsSystem Spec
.
07 Mar 2020   #2
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
 
 

Hi aro2020,
Welcome to Sevenforums!
What changed from as you say your BSOD started?
Do you have a valid restore point or backup prior to BSOD starting? If you you can restore from restore point or re-image your drive from backup. I always backup to external hard drive with a 3rd party application. Microsoft system restore and backup seems to fail every time you need it.


AOMEI Backupper free or Macrium Reflect Free are recommended here on Sevenforums. I prefer recommending AOMEI, simple interface
Unlimited Giveaway AOMEI Backupper Professional 5.3 - Free License ...

My System SpecsSystem Spec
08 Mar 2020   #3
aro2020

Win7 Prof SP1 64 bit
 
 

Hi Snick,

Thank you for your reply!

Since posting, I have updated the Bios to a newer version and after the update no more BSOD (so far...).

Fingers crossed this solved the issue but failing that, I'll use the restore point as you've suggested.

Best regards,

aro
My System SpecsSystem Spec
.

08 Mar 2020   #4
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
 
 

aro2020, give the backup software we recommend a try.
I use AOMEI Backupper Pro. Direct Link to AOMEI Download
My System SpecsSystem Spec
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