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Windows 7: BSOD VIDEO_TDR_FAILURE (116), error fffffa800baaa010

15 Mar 2020   #1
DebugMcFace

Windows 7 Professional X64 Version 6.1.7601 Service Pack 1 Build 7601
 
 
BSOD VIDEO_TDR_FAILURE (116), error fffffa800baaa010

I have been seeing many BSOD in the past weeks. I have tried updating and rolling back drivers for both GPU I have. I am using one at time and have used the GIGABYTE AMD RADEON HD 6870 for many years. However once this stopped allowing me to boot or login, I switched to a backup NVIDIA QUADRO FX 3450/4000 SDI. Same BSOD, same messages. I'm thinking it's not the GPU, but something else. I consistently get the same message in the mini dumps. I have attached. I can run in safe mode, but once I enable either graphics card, the driver fails and tried to save itself or recover from a crash, usually resulting in a BSOD. Happens faster when watching a video of some kind via Brave or Firefox browser. Attached three minidumps in a zip.



VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800baaa010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880131c2568, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.


Attached Files
File Type: zip Minidump.zip (98.6 KB, 1 views)
My System SpecsSystem Spec
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16 Mar 2020   #2
MrPepka

Windows 8.1 Enterprise x64
 
 

My System SpecsSystem Spec
16 Mar 2020   #3
DebugMcFace

Windows 7 Professional X64 Version 6.1.7601 Service Pack 1 Build 7601
 
 
Adding BSOD zip as asked

My System SpecsSystem Spec
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16 Mar 2020   #4
MrPepka

Windows 8.1 Enterprise x64
 
 

My System SpecsSystem Spec
16 Mar 2020   #5
Golden
Microsoft MVP

Windows 10 Pro x64 ; Xubuntu x64
 
 

My System SpecsSystem Spec
16 Mar 2020   #6
DebugMcFace

Windows 7 Professional X64 Version 6.1.7601 Service Pack 1 Build 7601
 
 
RAM test executed

Quote   Quote: Originally Posted by MrPepka View Post

I have tested and completed a couple runs. I wasn't able to get it to print the report, but I took a picture of the finished run. It then just kept running. I completed two runs.


Dropbox - IMG_20200316_110210.jpg - Simplify your life
My System SpecsSystem Spec
16 Mar 2020   #7
MrPepka

Windows 8.1 Enterprise x64
 
 

Have you checked with a different power supply or do you have blue screens?
My System SpecsSystem Spec
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16 Mar 2020   #8
DebugMcFace

Windows 7 Professional X64 Version 6.1.7601 Service Pack 1 Build 7601
 
 

I, unfortunately, do not have another power supply unit I can test with.
My System SpecsSystem Spec
16 Mar 2020   #9
DebugMcFace

Windows 7 Professional X64 Version 6.1.7601 Service Pack 1 Build 7601
 
 

Quote   Quote: Originally Posted by Golden View Post

HTML Code:
I am trying to keep track of your link with updates below. First let me commend you for your suggestions. I'm going to put my updates in HTML tags (font color won't show) by your red updates.

Quote:
If playing with video driver versions hasn't helped, make sure the box is not overheating. Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU. Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference. If so, it might be as simple as dust buildup and subsequently inadequate cooling." - H2SO4 -
HTML Code:
I have removed one side of the case. This particular side has a large 120 mm fan in it. I'll see if that helps.
HTML Code:
This test blue screened after about 15-20 seconds.
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature" (BurnIn test in newer versions).
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit




The following hardware issues are examples that can cause a TDR event:
- Failing overclock on CPU or GPU (stop overclocking) -
HTML Code:
No overclocking has been done
- Bad sector in memory resulting in corrupt data being communicated between GPU and the system (either video or system memory) ( MemTest and a video memory stress test: |MG| Video Memory Stress Test 1.7.116 Download )
- Corrupt hard drive/windows install resulting in corruption to the system registry or the page file (Hard drive diagnostics ( HD Diagnostic ), reset your pagefile -
HTML Code:
applied steps and reset page file successfully
Quote:
Use this technique to "reset" your pagefile:
a ) Go to Start...Run...and type in "sysdm.cpl" (without the quotes) and press Enter.
-Then click on the Advanced tab,
-then on the Performance Settings Button,
-then on the next Advanced tab,
-then on the Virtual Memory Change button.
b ) In this window, note down the current settings for your pagefile (so you can restore them later on).
-Then click on the "No paging file" radio button, and
- then on the "Set" button. Be sure, if you have multiple hard drives, that you ensure that the paging file is set to 0 on all of them.
-Click OK to exit the dialogs.
c ) Reboot (this will remove the pagefile from your system)
d ) Then go back in following the directions in step a ) and re-enter the settings that you wrote down in step b ). Follow the steps all the way through (and including) the reboot.
e ) Once you've rebooted this second time, go back in and check to make sure that the settings are as they're supposed to be.


and run the System File Checker -
HTML Code:
System File Checker did not find anything. 100% complete
Quote:
SFC.EXE /SCANNOW
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the search box, right click on the cmd.exe and select "Run as adminstrator"
In the black window that opens, type "SFC.EXE /SCANNOW" (without the quotes) and press Enter.
Let the program run and post back what it says when it's done.


HTML Code:
Will be completing more of your suggestions as the day progresses and I have time to complete them.
My System SpecsSystem Spec
16 Mar 2020   #10
DebugMcFace

Windows 7 Professional X64 Version 6.1.7601 Service Pack 1 Build 7601
 
 

- Bad sector in memory resulting in corrupt data being communicated between GPU and the system (either video or system memory) ( MemTest and a video memory stress test: |MG| Video Memory Stress Test 1.7.116 Download )


^^ Ran this several times and it found no issues.
My System SpecsSystem Spec
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