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Windows 7: Bsod system_service_exception

2 Weeks Ago   #1
BlackArrow

Windows 7 Ultimate x64
 
 
Bsod system_service_exception

Hi there,


I've been having BSOD for the past couple of weeks on the PC from my System Specs that you can see, it happens randomly, sometimes when I browse the internet or watch YouTube, sometimes when it's just desktop shown not doing anything, sometimes when it's logged out on the login screen, I've followed the instructions from the "Windows 7: Blue Screen of Death (BSOD) Posting Instructions", please see the attachment, it's from the "DM Log Collector".


Within the attachment, I've also added some pictures where you can see the actual BSOD, and also some weird graphic artifacts in the upper left corner of the screen, which show up right after the BSOD is shown, and it freezes the screen, and I've put in Photoshop all those three I've included in the attachment, one on top of another, and all three graphic artifacts are identical, no matter those happened in different occasions, exactly the same, even the white dots within the red surface are identical.


Also, if there's a sound playing from my computer when the BSOD happens, the sound gets stuck, i.e. there's a sound still playing, but stuck, like part of a second of that sound playing in a loop.


Nothing is overclocked, I've tested the RAM with Memtest86+ couple of time, no errors, I've also rotated the RAM sticks by 2 at a time in all of the four different RAM slots, scanned the HDD with HD Tune Pro and HDD Regenerator, no errors, run FurMark for the graphic card for one hour, no errors, not sure what else to do, reinstalling Windows will be my last option, but I really don't want to do that, I don't want to reinstall everything and readjust all the settings all over again from scratch.


If you need any additional info, I'll provide it.


Thanks in advance.




Attached Files
File Type: zip bsod_system_service_exception.zip (2.20 MB, 2 views)
My System SpecsSystem Spec
.
2 Weeks Ago   #2
MrPepka

Windows 8.1 Enterprise x64
 
 

Update (or uninstall):
Gigabyte EasyTune - check updates in program
Avast - check updates in program
My System SpecsSystem Spec
2 Weeks Ago   #3
BlackArrow

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by MrPepka View Post
Update (or uninstall):
Gigabyte EasyTune - check updates in program
Avast - check updates in program
It's the latest Avast Free Antivirus, and I'm not using Gigabyte EasyTune, I'm using Aorus Engine, and it's set to the Silent Mode with Active Fan profile, but I might temporary uninstall the Aorus Engine, if you think that one might be causing the issues, but not sure about uninstalling Avast, I'll need to put something else instead, so, any suggestions for free replacement of Avast, if you think that one might be causing the issues?
My System SpecsSystem Spec
.

2 Weeks Ago   #4
MrPepka

Windows 8.1 Enterprise x64
 
 

Avast replace with Microsoft Security Essentials - https://www.microsoft.com/pl-pl/down...s.aspx?id=5201
My System SpecsSystem Spec
2 Weeks Ago   #5
BlackArrow

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by MrPepka View Post
Avast replace with Microsoft Security Essentials - https://www.microsoft.com/pl-pl/down...s.aspx?id=5201
Ok, got it, thanks for the suggestion, I'll give it a try with removing the Aorus Engine first, and if there's a BSOD again, I'll remove Avast as well, and see how that one goes, thanks again for all of your suggestions.
My System SpecsSystem Spec
2 Weeks Ago   #6
BlackArrow

Windows 7 Ultimate x64
 
 

I left Avast as it is, and updated the Aorus Engine, but the new version is buggy, so I made the adjustments I want, and just closed it, so it's not running in the background, didn't uninstall it, and so far so good, let's hope it stays like that.

Thanks again for everything, will give it a little bit more time, just to be sure, and then if still all fine, will mark this topic as Solved.
My System SpecsSystem Spec
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 Bsod system_service_exception




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