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Windows 7: BSOD when attaching files

2 Weeks Ago   #1
Garner

Windows 7 64bit
 
 
BSOD when attaching files

BSOD occurs everytime when I try to attach files. No matter what program or file type.

Live Mail, net mail, third-party software where I try to add photo... nothing works. The most hilarious part: I tried to attach dump files and the computer info zip file to this thread but... you guessed it: BSOD.

Unfortunately, I don't have any rollbacks available. Don't know where they have disappeared.

I have run SFC scan. It couldn't repair everything but it's relatively clean now.

Computer works fine if I don't mess with attachments. The BSOD itself does not have any clue what might be wrong, just a bunch of hexes without description of the problem.

Any ideas? I guess I could copy/paste some content of the zip file here, I think it's still safe


My System SpecsSystem Spec
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2 Weeks Ago   #2
MrPepka

Windows 8.1 Enterprise x64
 
 

How do you send files, e.g. to a cloud, BSOD also appears?
My System SpecsSystem Spec
2 Weeks Ago   #3
Garner

Windows 7 64bit
 
 

I tried WeTransfer just a moment ago. When I press "add file" I can see my folder structure for maybe one or two seconds, then the screen goes blue.


So the answer to your question is yes.


Last time this worked was March 9th. But I can't imagine any particular reason why this problem occurred.

Update: I just did memory check, no problems there. The error code I get is 0x0000001e, but no other information what might be the culprit.
My System SpecsSystem Spec
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2 Weeks Ago   #4
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
 
 

Quote   Quote: Originally Posted by Garner View Post
I have run SFC scan. It couldn't repair everything but it's relatively clean now.

Computer works fine if I don't mess with attachments. The BSOD itself does not have any clue what might be wrong, just a bunch of hexes without description of the problem.

Any ideas? I guess I could copy/paste some content of the zip file here, I think it's still safe
You have computer problems sfc scan and BSOD say so.

SFCFix.exe is a more through tool and places a log on your desktop.
System Update Readiness Tool checks for missing cat/mum manifests, etc. I have most of them.
Would you like help finding/fixing your computer?
If so, please run the below tools and post logs please
Click Here to Download SFCFix v3.0.2.1 - Latest Version
My enhanced version of Microsoft System Update Readiness Tool
AutoSURTx64

If there are too many issues to manually correct, you can always Repair Install
My System SpecsSystem Spec
2 Weeks Ago   #5
Garner

Windows 7 64bit
 
 

As I cannot upload the whole file for obvious reasons this is what SFCfix found:


AutoAnalysis::
SFC verification failure on file NlsLexicons0019.dll of component Microsoft-Windows-NaturalLanguage6 (amd64, version 6.1.7601.17514). Permissions may be damaged - attempting automatic repair


All other lines were like this:


Successfully repaired permissions and ownership on file C:\Windows\winsxs\amd64_microsoft-windows-naturallanguage6_31bf3856ad364e35_6.1.7601.17514_none_fc00d9a9415b5f6e\NlsData0009.dll and all associated hardlinks.


SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.



Successfully processed all directives.


Failed to generate a complete zip file. Upload aborted.

SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 81 datablocks.
Finish time: 2020-03-18 07:19:11.242
My System SpecsSystem Spec
2 Weeks Ago   #6
Garner

Windows 7 64bit
 
 

Big thumbs-up to my friend who helped uploading the log-file!


Here are the results of running the AutoSURT:


WeTransfer


Hope you will find something helpful!
My System SpecsSystem Spec
2 Weeks Ago   #7
MrPepka

Windows 8.1 Enterprise x64
 
 

Maybe now we can send DMP files to WeTransfer? If not, read them in WinDbg and paste the screen as it looks (what is displayed in propably caused by)
My System SpecsSystem Spec
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2 Weeks Ago   #8
Garner

Windows 7 64bit
 
 

Unfortunately, my friend is not available all the time. I also don't have WinDbg installed. Never used it and as I tried to install there was some error.
Maybe we just wait for Snick to check out what is already uploaded.
My System SpecsSystem Spec
2 Weeks Ago   #9
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
 
 

Garner
All you uploaded was CbsPersist_20200313225715.log which is not needed. After running AutoSURT64, a copy of the entire CBS folder should have appeared on your desktop. In its original location C:\Windows\Logs\CBS, the CheckSUR.log is temporary, that is why my program copies the folder to your desktop.
Run autosurt again please
do you still have the sfcfix.log?
Post logs please.
My System SpecsSystem Spec
2 Weeks Ago   #10
Garner

Windows 7 64bit
 
 

SFCfix report is above, post #5. It failed to generate a complete zip file so I don't know if there should be more.

CBS folder was created on my desktop but there were only three small txt-files beside what my friend uploaded.
In the original temp folder there is also CBS.txt which is much bigger file. You wanted CBS.txt?

It's 4.30 am here so I can't upload anything now unfortunately.
My System SpecsSystem Spec
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 BSOD when attaching files




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