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Windows 7: Windows 7: Working on a computer for a friend.

2 Weeks Ago   #1
jessewilliams56

Windows 7 Home Premium 64-bit
 
 
Windows 7: Working on a computer for a friend.

But a friend called me asking me to get help on fixing her dad's HP Pavilion Slimline PC with Windows 7 Home Premium 64-bit.

I had to reinstall Windows 7.

It has crashed twice now. I tested the hardware (hard disk, memory, etc.) by using the HP Diagnostic tools and that part looked okay.

I am attaching the BSOD in the next post in this thread, and if someone could help me analyze and sort out the BSOD that would help tremendously.

Thanks, Jesse Williams


My System SpecsSystem Spec
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2 Weeks Ago   #2
jessewilliams56

Windows 7 Home Premium 64-bit
 
 

Here is the dump log.


Attached Files
File Type: zip BILL-PC-Tue_03_17_2020_193023_88.zip (434.7 KB, 8 views)
My System SpecsSystem Spec
2 Weeks Ago   #3
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
 
 

What was wrong with friends computer before you started to work on it?
Why did you choose to reinstall windows?
How did you reinstall windows?
My System SpecsSystem Spec
.

2 Weeks Ago   #4
jessewilliams56

Windows 7 Home Premium 64-bit
 
 

@Snick, it kept saying something about boot manager and to press CTRL-ALT-DEL to restart each time.
My System SpecsSystem Spec
2 Weeks Ago   #5
MrPepka

Windows 8.1 Enterprise x64
 
 

My System SpecsSystem Spec
2 Weeks Ago   #6
jessewilliams56

Windows 7 Home Premium 64-bit
 
 

It keeps displaying an error when installing Windows updates. The error code is 8007002 from the standalone update and 8024200d for the windows update.
My System SpecsSystem Spec
2 Weeks Ago   #7
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi

please use option 2 from this tutorial.

Windows Update - Reset

REBOOT
try updating again.


Not a fan of OEM bloatware, in this case i would download the HP updater run it ONCE just a quick check for any specialised drivers for that model. Then uninstall it.


Roy
My System SpecsSystem Spec
.
2 Weeks Ago   #8
jessewilliams56

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi

please use option 2 from this tutorial.

Windows Update - Reset

REBOOT
try updating again.


Not a fan of OEM bloatware, in this case i would download the HP updater run it ONCE just a quick check for any specialised drivers for that model. Then uninstall it.


Roy
@torchwood (Roy), that still isn't working. The updates are still failing with the same error code.
My System SpecsSystem Spec
2 Weeks Ago   #9
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
 
 

Would help to see some test logs, simply reciting an error code or partially answering questions, such as the three I posted earlier don't help much. You could run the two programs below and post the logs. SFCFix, if you run it from the desktop the log appears there and same with my program AutoSURT64.
SFCFix.exe
AutoSURT64
My System SpecsSystem Spec
2 Weeks Ago   #10
axe0

Windows 10 Pro
 
 

540MB program? That's a very big program, does it have update packages built-in or something?
My System SpecsSystem Spec
Reply

 Windows 7: Working on a computer for a friend.




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