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Windows 7: SYSTEM_SERVICE_EXCEPTION & Other BSOD

27 Nov 2009   #1
eslu

Windows 7 x64
 
 
SYSTEM_SERVICE_EXCEPTION & Other BSOD

Hello, i've been having lots of BSOD lately in Windows 7 x64. And i have no idea if its the software or hardware causing this problem. Anyway i keep getting SYSTEM_SERVICE_EXCEPTION and PAGE_FAULT_IN_NONPAGED_AREA most of the time. I've tried Windows 7's inbuilt memory diagnostic, and been running Everest Stability test straight for 5-6 hours without problems. But right now, i get those BSODS perhaps 20 minutes gaming in L4D2.

Could someone please search through those minidumps of mine. And find out what really is causing problems for me?

Hardware setup is:

Asus Commando, no overclocking
Intel E6750
Asus HD4890
Western Digital Black 1TB
Creative X-Fi Xtrememusic
and one High Definition mini-pci soundcard.

Minidump files:
(Thought i had those already uploaded, but they don't accept .dmp filetype on the webpage *Bah*)
http://www.dump.no/files/7333b3f5b1e...9-19874-01.dmp
http://www.dump.no/files/7333b3f5b1e...9-20170-01.dmp
http://www.dump.no/files/7333b3f5b1e...9-20701-01.dmp
http://www.dump.no/files/7333b3f5b1e...9-24336-01.dmp


My System SpecsSystem Spec
.
27 Nov 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by eslu View Post
Hello, i've been having lots of BSOD lately in Windows 7 x64. And i have no idea if its the software or hardware causing this problem. Anyway i keep getting SYSTEM_SERVICE_EXCEPTION and PAGE_FAULT_IN_NONPAGED_AREA most of the time. I've tried Windows 7's inbuilt memory diagnostic, and been running Everest Stability test straight for 5-6 hours without problems. But right now, i get those freezed perhaps 20 minutes gaming in L4D2.

Could someone please search through those minidumps of mine. And find out what really is causing problems for me?

Hardware setup is:

Asus Commando, no overclocking
Intel E6750
Asus HD4890
Western Digital Black 1TB
Creative X-Fi Xtrememusic
and one High Definition mini-pci soundcard.
Hi and welcome

We are going to need the dmp file located in c:\windows\minidump, zip it and upload it to us using the attachment icon. instructions here https://www.sevenforums.com/crash-loc...d-problem.html


Let us know if you need help

Kenn J++
My System SpecsSystem Spec
27 Nov 2009   #3
torrentg

7600.20510 x86
 
 

Hi. It's your Steam that's crashing out. Try to update it.

Could also very well be a heat issue. Run with a room fan blowing on the open case of the pc. If it doesn't crash playing a game, it is definitely a heat issue.

Update these drivers:

ctac32k ctac32k.sys Wed Jul 02 04:38:22 2008
ctac32k ctac32k.sys Wed Jul 02 04:38:22 2008
CT20XUT CT20XUT.SYS Thu Apr 09 05:47:24 2009

Update this - ASACPI ASACPI.sys Sun Mar 27 22:30:36 2005 - or uninstall the motherboard utilities is better.

If these steps do not help, run Memtest86+ overnight to test the RAM.
My System SpecsSystem Spec
.

27 Nov 2009   #4
eslu

Windows 7 x64
 
 

Steam is automaticly updating it self, and are you sure it's steam? You checked the dumps?
And i also changed the fan of the PSU not long ago, however it's running cool by a fan on 1200RPM because you mentioned the heat. Awh well, i'll try to update the drivers.
And i see some of those drivers are aiming to my DanielK Creative drivers, a bit strange those would cause something like this. Used them before i got these boot issues. But i'll try change them with creative's originals...
My System SpecsSystem Spec
27 Nov 2009   #5
torrentg

7600.20510 x86
 
 

Quote   Quote: Originally Posted by eslu View Post
Steam is automaticly updating it self, and are you sure it's steam? You checked the dumps?
I didn't make it up.

Steam causes lots of issues. It's not so good. But do what I said in my last post to try to alleviate issues.
My System SpecsSystem Spec
27 Nov 2009   #6
eslu

Windows 7 x64
 
 

Another BSOD came up now, in the BSOD it said Memory_Management

http://www.dump.no/files/7333b3f5b1e...9-20576-01.dmp
My System SpecsSystem Spec
27 Nov 2009   #7
torrentg

7600.20510 x86
 
 

And for that I refer you to above post #3.
My System SpecsSystem Spec
27 Nov 2009   #8
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by eslu View Post
Hello, i've been having lots of BSOD lately in Windows 7 x64. And i have no idea if its the software or hardware causing this problem. Anyway i keep getting SYSTEM_SERVICE_EXCEPTION and PAGE_FAULT_IN_NONPAGED_AREA most of the time. I've tried Windows 7's inbuilt memory diagnostic, and been running Everest Stability test straight for 5-6 hours without problems. But right now, i get those BSODS perhaps 20 minutes gaming in L4D2.

Could someone please search through those minidumps of mine. And find out what really is causing problems for me?

Hardware setup is:

Asus Commando, no overclocking
Intel E6750
Asus HD4890
Western Digital Black 1TB
Creative X-Fi Xtrememusic
and one High Definition mini-pci soundcard.

Minidump files:
(Thought i had those already uploaded, but they don't accept .dmp filetype on the webpage *Bah*)
http://www.dump.no/files/7333b3f5b1e...9-19874-01.dmp
http://www.dump.no/files/7333b3f5b1e...9-20170-01.dmp
http://www.dump.no/files/7333b3f5b1e...9-20701-01.dmp
http://www.dump.no/files/7333b3f5b1e...9-24336-01.dmp
Hi and welcome

Well you have a whole lot of different things going on
First I agree with TorrentG do those first
Second you have drivers almost four years old. Not good
You have a Memory problem, maybe memory, or heat.
for memory the only app that will make your ram bleed till it errors is memtestx86
Run that overnight if you have a memory problem it will find it.
Third since 1, or 2, is cuasing the file system to puke you should run a system file check to verify and fix system files
type cmd in search>rigth click and run as admin>sfc /scannow

Let us know the results






[IMG]file:///C:/Users/K/AppData/Local/Temp/moz-screenshot-12.png[/IMG]ASACPI.sys fffff880`04996000 fffff880`0499e000 0x00008000 0x42476c4c 3/27/2005 9:30:36 PM
secdrv.SYS fffff880`060ac000 fffff880`060b7000 0x0000b000 0x4508052e 9/13/2006 8:18:38 AM
ctac32k.sys fffff880`04d0b000 fffff880`04db9000 0x000ae000 0x486b3e7e 7/2/2008 3:38:22 A
M




Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\112709-24336-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a12000 PsLoadedModuleList = 0xfffff800`02c4fe50
Debug session time: Fri Nov 27 14:19:26.796 2009 (GMT-5)
System Uptime: 0 days 0:49:08.357
Loading Kernel Symbols
...............................................................
................................................................
..............................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002d7a8c1, fffff88008687cb0, 0}

Probably caused by : ntkrnlmp.exe ( nt!ObpLookupObjectName+6e2 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002d7a8c1, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88008687cb0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
nt!ObpLookupObjectName+6e2
fffff800`02d7a8c1 663918 cmp word ptr [rax],bx

CONTEXT: fffff88008687cb0 -- (.cxr 0xfffff88008687cb0)
rax=0000000000000000 rbx=0000000000000000 rcx=fffff8a00ab24231
rdx=fffff8a009bdbf41 rsi=fffff880086887f8 rdi=0000000000000104
rip=fffff80002d7a8c1 rsp=fffff88008688690 rbp=fffff80002d7b5e0
r8=fffff8a009bdbf40 r9=0000000000000050 r10=0000000000000000
r11=fffff8a00ab24230 r12=fffff8a000106950 r13=fffff88008688858
r14=fffffa80048fb570 r15=0000000000000088
iopl=0 nv up ei pl nz na po cy
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010207
nt!ObpLookupObjectName+0x6e2:
fffff800`02d7a8c1 663918 cmp word ptr [rax],bx ds:002b:00000000`00000000=????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x3B

PROCESS_NAME: SteamService.e

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff80002d7a8c1

STACK_TEXT:
fffff880`08688690 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ObpLookupObjectName+0x6e2


FOLLOWUP_IP:
nt!ObpLookupObjectName+6e2
fffff800`02d7a8c1 663918 cmp word ptr [rax],bx

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt!ObpLookupObjectName+6e2

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe


DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600

STACK_COMMAND: .cxr 0xfffff88008687cb0 ; kb

FAILURE_BUCKET_ID: X64_0x3B_nt!ObpLookupObjectName+6e2

BUCKET_ID: X64_0x3B_nt!ObpLookupObjectName+6e2

Followup: MachineOwner

Good luck mate


Kenn J++
---------
My System SpecsSystem Spec
27 Nov 2009   #9
eslu

Windows 7 x64
 
 

Almost scary how you mentioned heat, been talking regarding if it may be the quieter psu fan making trouble. However its running really fast and should still be able to cool it :s.
My System SpecsSystem Spec
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