SYSTEM_SERVICE_EXCEPTION & Other BSOD


  1. Posts : 4
    Windows 7 x64
       #1

    SYSTEM_SERVICE_EXCEPTION & Other BSOD


    Hello, i've been having lots of BSOD lately in Windows 7 x64. And i have no idea if its the software or hardware causing this problem. Anyway i keep getting SYSTEM_SERVICE_EXCEPTION and PAGE_FAULT_IN_NONPAGED_AREA most of the time. I've tried Windows 7's inbuilt memory diagnostic, and been running Everest Stability test straight for 5-6 hours without problems. But right now, i get those BSODS perhaps 20 minutes gaming in L4D2.

    Could someone please search through those minidumps of mine. And find out what really is causing problems for me?

    Hardware setup is:

    Asus Commando, no overclocking
    Intel E6750
    Asus HD4890
    Western Digital Black 1TB
    Creative X-Fi Xtrememusic
    and one High Definition mini-pci soundcard.

    Minidump files:
    (Thought i had those already uploaded, but they don't accept .dmp filetype on the webpage *Bah*)
    http://www.dump.no/files/7333b3f5b1e...9-19874-01.dmp
    http://www.dump.no/files/7333b3f5b1e...9-20170-01.dmp
    http://www.dump.no/files/7333b3f5b1e...9-20701-01.dmp
    http://www.dump.no/files/7333b3f5b1e...9-24336-01.dmp
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    eslu said:
    Hello, i've been having lots of BSOD lately in Windows 7 x64. And i have no idea if its the software or hardware causing this problem. Anyway i keep getting SYSTEM_SERVICE_EXCEPTION and PAGE_FAULT_IN_NONPAGED_AREA most of the time. I've tried Windows 7's inbuilt memory diagnostic, and been running Everest Stability test straight for 5-6 hours without problems. But right now, i get those freezed perhaps 20 minutes gaming in L4D2.

    Could someone please search through those minidumps of mine. And find out what really is causing problems for me?

    Hardware setup is:

    Asus Commando, no overclocking
    Intel E6750
    Asus HD4890
    Western Digital Black 1TB
    Creative X-Fi Xtrememusic
    and one High Definition mini-pci soundcard.
    Hi and welcome

    We are going to need the dmp file located in c:\windows\minidump, zip it and upload it to us using the attachment icon. instructions here https://www.sevenforums.com/crash-loc...d-problem.html


    Let us know if you need help

    Kenn J++
    Last edited by zigzag3143; 21 May 2011 at 06:24.
      My Computer


  3. Posts : 5,747
    7600.20510 x86
       #3

    Hi. It's your Steam that's crashing out. Try to update it.

    Could also very well be a heat issue. Run with a room fan blowing on the open case of the pc. If it doesn't crash playing a game, it is definitely a heat issue.

    Update these drivers:

    ctac32k ctac32k.sys Wed Jul 02 04:38:22 2008
    ctac32k ctac32k.sys Wed Jul 02 04:38:22 2008
    CT20XUT CT20XUT.SYS Thu Apr 09 05:47:24 2009

    Update this - ASACPI ASACPI.sys Sun Mar 27 22:30:36 2005 - or uninstall the motherboard utilities is better.

    If these steps do not help, run Memtest86+ overnight to test the RAM.
      My Computer


  4. Posts : 4
    Windows 7 x64
    Thread Starter
       #4

    Steam is automaticly updating it self, and are you sure it's steam? You checked the dumps?
    And i also changed the fan of the PSU not long ago, however it's running cool by a fan on 1200RPM because you mentioned the heat. Awh well, i'll try to update the drivers.
    And i see some of those drivers are aiming to my DanielK Creative drivers, a bit strange those would cause something like this. Used them before i got these boot issues. But i'll try change them with creative's originals...
      My Computer


  5. Posts : 5,747
    7600.20510 x86
       #5

    eslu said:
    Steam is automaticly updating it self, and are you sure it's steam? You checked the dumps?
    I didn't make it up.

    Steam causes lots of issues. It's not so good. But do what I said in my last post to try to alleviate issues.
      My Computer


  6. Posts : 4
    Windows 7 x64
    Thread Starter
       #6

    Another BSOD came up now, in the BSOD it said Memory_Management

    http://www.dump.no/files/7333b3f5b1e...9-20576-01.dmp
      My Computer


  7. Posts : 5,747
    7600.20510 x86
       #7

    And for that I refer you to above post #3.
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    eslu said:
    Hello, i've been having lots of BSOD lately in Windows 7 x64. And i have no idea if its the software or hardware causing this problem. Anyway i keep getting SYSTEM_SERVICE_EXCEPTION and PAGE_FAULT_IN_NONPAGED_AREA most of the time. I've tried Windows 7's inbuilt memory diagnostic, and been running Everest Stability test straight for 5-6 hours without problems. But right now, i get those BSODS perhaps 20 minutes gaming in L4D2.

    Could someone please search through those minidumps of mine. And find out what really is causing problems for me?

    Hardware setup is:

    Asus Commando, no overclocking
    Intel E6750
    Asus HD4890
    Western Digital Black 1TB
    Creative X-Fi Xtrememusic
    and one High Definition mini-pci soundcard.

    Minidump files:
    (Thought i had those already uploaded, but they don't accept .dmp filetype on the webpage *Bah*)
    http://www.dump.no/files/7333b3f5b1e...9-19874-01.dmp
    http://www.dump.no/files/7333b3f5b1e...9-20170-01.dmp
    http://www.dump.no/files/7333b3f5b1e...9-20701-01.dmp
    http://www.dump.no/files/7333b3f5b1e...9-24336-01.dmp
    Hi and welcome

    Well you have a whole lot of different things going on
    First I agree with TorrentG do those first
    Second you have drivers almost four years old. Not good
    You have a Memory problem, maybe memory, or heat.
    for memory the only app that will make your ram bleed till it errors is memtestx86
    Run that overnight if you have a memory problem it will find it.
    Third since 1, or 2, is cuasing the file system to puke you should run a system file check to verify and fix system files
    type cmd in search>rigth click and run as admin>sfc /scannow

    Let us know the results






    [IMG]file:///C:/Users/K/AppData/Local/Temp/moz-screenshot-12.png[/IMG]ASACPI.sys fffff880`04996000 fffff880`0499e000 0x00008000 0x42476c4c 3/27/2005 9:30:36 PM
    secdrv.SYS fffff880`060ac000 fffff880`060b7000 0x0000b000 0x4508052e 9/13/2006 8:18:38 AM
    ctac32k.sys fffff880`04d0b000 fffff880`04db9000 0x000ae000 0x486b3e7e 7/2/2008 3:38:22 A
    M




    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Users\K\Desktop\112709-24336-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*d:\symbols*Symbol information
    Executable search path is:
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02a12000 PsLoadedModuleList = 0xfffff800`02c4fe50
    Debug session time: Fri Nov 27 14:19:26.796 2009 (GMT-5)
    System Uptime: 0 days 0:49:08.357
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..............................
    Loading User Symbols
    Loading unloaded module list
    ........
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 3B, {c0000005, fffff80002d7a8c1, fffff88008687cb0, 0}

    Probably caused by : ntkrnlmp.exe ( nt!ObpLookupObjectName+6e2 )

    Followup: MachineOwner
    ---------

    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff80002d7a8c1, Address of the exception record for the exception that caused the bugcheck
    Arg3: fffff88008687cb0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.

    Debugging Details:
    ------------------


    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

    FAULTING_IP:
    nt!ObpLookupObjectName+6e2
    fffff800`02d7a8c1 663918 cmp word ptr [rax],bx

    CONTEXT: fffff88008687cb0 -- (.cxr 0xfffff88008687cb0)
    rax=0000000000000000 rbx=0000000000000000 rcx=fffff8a00ab24231
    rdx=fffff8a009bdbf41 rsi=fffff880086887f8 rdi=0000000000000104
    rip=fffff80002d7a8c1 rsp=fffff88008688690 rbp=fffff80002d7b5e0
    r8=fffff8a009bdbf40 r9=0000000000000050 r10=0000000000000000
    r11=fffff8a00ab24230 r12=fffff8a000106950 r13=fffff88008688858
    r14=fffffa80048fb570 r15=0000000000000088
    iopl=0 nv up ei pl nz na po cy
    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010207
    nt!ObpLookupObjectName+0x6e2:
    fffff800`02d7a8c1 663918 cmp word ptr [rax],bx ds:002b:00000000`00000000=????
    Resetting default scope

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0x3B

    PROCESS_NAME: SteamService.e

    CURRENT_IRQL: 0

    LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff80002d7a8c1

    STACK_TEXT:
    fffff880`08688690 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ObpLookupObjectName+0x6e2


    FOLLOWUP_IP:
    nt!ObpLookupObjectName+6e2
    fffff800`02d7a8c1 663918 cmp word ptr [rax],bx

    SYMBOL_STACK_INDEX: 0

    SYMBOL_NAME: nt!ObpLookupObjectName+6e2

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nt

    IMAGE_NAME: ntkrnlmp.exe


    DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600

    STACK_COMMAND: .cxr 0xfffff88008687cb0 ; kb

    FAILURE_BUCKET_ID: X64_0x3B_nt!ObpLookupObjectName+6e2

    BUCKET_ID: X64_0x3B_nt!ObpLookupObjectName+6e2

    Followup: MachineOwner

    Good luck mate


    Kenn J++
    ---------
    Last edited by zigzag3143; 21 May 2011 at 06:24.
      My Computer


  9. Posts : 4
    Windows 7 x64
    Thread Starter
       #9

    Almost scary how you mentioned heat, been talking regarding if it may be the quieter psu fan making trouble. However its running really fast and should still be able to cool it :s.
      My Computer


 

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