BSOD STOP D1 - pci.sys

Hi All,

This problem started in August 2019 and has happened randomly ever since.


- 22x BSOD STOP D1 Errors, ALL in pci.sys.
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- 4x BSOD D1 Errors in hal.dll.
- Also 8x other misc BSOD Errors, as per below:-
1- BSOD 7e + mrcbt.sys
2- BSOD 3b + ntoskrnl.exe
3- BSOD + msahci.sys
4- BSOD 9f + nvlddmkm.sys
5- BSOD 50 + ntoskrnl.exe
6- BSOD 0a + fltsrv.sys
7- BSOD 7e + mrcbt.sys
8- BSOD 9f + ntoskrnl.exe
---

Only the 22x BSOD STOP D1 in pci.sy are relevant.

I have attached the latest Dump file from earlier today (as a .ZIP), but I can upload many more, if required.
### 012021-20919-01.zip

I have attempted many fixes, after much research, but nothing has worked.

And it shouldn't happen in the this Forum, but just in case; NO, I do NOT want to upgrade to Win10!

I have used Nirsoft's excellent BlueScreenViewer, but it has inly confirmed that the issues seems to be in pci.sys.

I can often trigger the BSOD by running a game; namely Rise of Nations or Age of Mythology.
Also sometimes when the PC has not been Rebvooted for a while, but this is only a perception.
(Usually, I just "Sleep" the PC.)

I also sometimes have the BSOD when doing something graphical, even if not taxing for the system/graphics card, like browsing in Firefox.
And BTW, I have tried 2 different graphics cards, individually, of the same specs.

From research I have done on the internet for this problem, I have collected and tried, the following Steps:-

* # DONE # STEP 1- Update Your PC Device Drivers
*- AMD Chipset Drivers Installed (Latest @ 11/Jan/21)
*- AMD Mobo Drivers Installed
*- Various AMD Mobo Utilities Installed
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*- Nvidia Drivers Installed - v391.35
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All Drivers are up-ro-date, except Realtek Audio Driver, which I will do tomorrow, but do not think is really the cause.
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- Cannot guarantee that pci.sys (offending Driver) was updated by any of the above Drivers.


- P.S. I would love to know WHERE pci.sys lives; a constituent of which Driver or package?
If anyone know what "package" PCI.SYS comes in/with, it would be much appreciated.
AMD Chipset Drivers, or Nvidia Drivers, or Windows Drivers, or with Windows itself?

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* # DONE # STEP 2- Repair Registry Entries Associated with Applications, SDK/DDK
*- Win7 SDK Downloaded
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*- Win7 SDK Installed
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- No KNOWN corrupt Registry Entries.
- Malwarebytes (MBAM) Premium HAS cleaned some apparently infected Registry Entries, but this was
alongside an MBAM AI False Positive, so I am a little sceptical.
- After consulting MBAM Support, the MBAM AI WAS proven to be a
False Positive, on Palm Desktop.
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* # DONE # STEP 3- Conduct a Full Malware Scan of Your PC
- I use one entire partition (F:) for ALL of my Downloads, not just a Folder.
ALL Downloads stay on this partition for a MINIMUM of at least 2 weeks,
but it is usually MUCH longer, prior to installing or being
moved to my default Data partitions.
- I run Kaspersky Internet Security (KIS) and run a Quick Scan every week.
I have significantly modified the Quick scan to scan much more than
default.
- KIS auto-Updates itself at least once a day.
- I also run Malwarebytes (MBAM) Premium, with all the Protection settings on,
except for the Ransomware Protection, as it collides with KIS, and
causes crashes.
- MBAM runs a Scan every day, after Updating itself.
- I should also mention that I use Spybot Anti-Beacon paid-for version, for both
Security and Privacy.
- I also run other various Rootkit scanners from time to time.
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x # NOGO # STEP 4- Utilize Windows System Restore to "Undo" Recent System Changes
### ISSUES EXPERIENCED OVER A LONG PERIOD OF TIME
### SYS RESTORE HAS NEVER WORKED SUCCESSFULLY FOR ME; I PREFER RESTORES.
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x # NOGO # STEP 5- Uninstall Recently-Installed Program Associated with Applications,
SDK/DDK / Pci.sys
### TRIED TO NO AVAIL, SO REINSTALLED.
### ALSO, NOT APPLICABLE - ISSUES EXPERIENCED OVER A LONG PERIOD OF TIME
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* # DONE # STEP 6- Run Windows System File Checker ("sfc /scannow")
### NO INTEGRITY ISSUES FOUND
### OVER MULTIPLE RUNS, OVER TIME.
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* # IN-PROG # STEP 7- Install All Available Windows Updates
x+- NO mandatory Windows Updates Available
*- Optional Windows Updates Downloaded
*- Windows 7 Quality Rollups
*- .NET Quality Rollups
### SYSTEMS IS AS UP-TO-DATE AS A WIN7 SYSTEM CAN BE.
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* # DONE # STEP 8- Check for Hard Drive Corruption ("chkdsk /f")
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- CHKDSK /f /r ran cleanly on ALL discs, including the system disc.
- So did WD Data Lifeguard.
### I HAVE RUN A CHKDSK /F /R ON ALL MY 6X HDDs/SSDs.
### I ALSO DO THIS ON AN ONGOING BASIS, FOR MAINTENANCE.
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* # DONE # STEP 9- Test Your Memory (RAM) for Corruption
I have now run the Memory Diagnostic overnight, with multiple Runs and NO fails.
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x # NOGO # STEP 10- Perform a Clean Installation of Windows
### WIN7 INSTALL ON RYZEN TOO COMPLICATED TO CONSIDER REINSTALL AT THIS TIME.
### ALSO, NEED WIN7 ISO WITH USB 3 DRIVERS STREAMED-IN 1ST & HAVE HAD VARIOUS
### ISSUES WITH ACHIEVEING THIS.
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### NOT GOING TO HAPPEN - TOO MANY
### ISSUES WITH 1ST WIN7 INSTALL.
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* # DONE # STEP 11- Download & Run DM Log Collector
- ### DM Log Collector Report = SYS1R6B5-20_01_21_170318_89.zip (1.3 MB).
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+ # PARTIALLY # STEP 12 - RUN Driver Verifier

- I have attempted to Run Driver Verifier twice, but both times the PC crashed with
BSOD STOP E6.
- E6 = DRIVER_VERIFIER_DMA_VIOLATION
- This Verifier issue & DMA violation certainly suggests a Driver issue.
- This itself, would suggest Driver corruption.
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- Speccy Report URL = http://speccy.piriform.com/results/t...CjZs5yA1FMNG1U
- This Report is pre-update BIOS from F3
- Since updating the BIOS from F3, the CPU Temperature in Specyy has been
consistently showing ~ +60C higher than Gigabyte SIV & the BIOS.
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- System Manufacturer
### CUSTOM - BUILT MYSELF
- Exact model number (if laptop, check the label on bottom)
### N/A
- OS - Windows 10, 8.1, 8, 7, or Vista?
### WIN7 PRO SP1 X64
### 6.1.7601 SP1 Build 7601
- What was original installed OS on system?
### THIS IS THE ONLY OS TO HAVE BEEEN INSTALLED
- Is the OS an OEM version (came pre-installed on system) or full retail version

(YOU purchased it from retailer)?
### OEM
- Age of the computer (hardware)
### DEC 2019
- Age of OS installation - and whether you have re-installed the OS
### ORIGINAL, NO REINSTALL.
- Laptop or Desktop computer?
### DESKTOP
- CPU
### SEE SPECCY
- Video Card
### SEE SPECCY
If Desktop please also include:
- MotherBoard
- Power Supply - brand & wattage
### Corsair HX850i PSU - 850W
### Gigabyte X470 Aorus Gaming 7 WiFi
PLUS ### SEE SPECCY
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I have successfully managed to update the BIOS from F3 > F31 > F40 > F50 > F60e, which is the latest BIOS.

And yet, I still managed to force a BSOD D1, by running Age of Mythology, which has
always been one of the most likely causative factors.
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- In the above Steps, a couple of things bother me.

- The System File Checker (SFC) found no issues, over multiple runs and yet pci.sys
seems always to be the issue.
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I could use some help.


Regards,

IHTurbo

Hi Wither 2,
Thanks for the info re: pci.sys, but I meant more, FROM where does it come; Chipset Drivers, Nvidia Drivers, Windows Drivers, etc.
I.E. What is the SOURCE point for the pci.sys file?


Every time I have run System File Checker (SFC), it has not shown any problems, so it doesn't seem like pci.sys is corrupt, unless it is not considered a "system" file.



I have run msinfo32 & have uploaded the report.

Hi torchwood,


Thanks for the response.


By "IHTurbo" Driver, I assume you meant pci.sys.


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Are you overclocking?
### NO, I AM NOT OVERCLOCKING.

Please run KB947821, it could shed light on why system restore is failing, and repair it or any other system errors.
### I WILL TRY THIS & LET YOU KNOW THE RESULTS.

It is NOT advisable to run 2 AV's on any system, likely cause a race condition, ie thier both fighting for the same resource.
### YES, I AM AWARE OF POTENTIAL ISSUES.
### I ALWAYS INSTALL KIS 1ST & THEN MBAM.
### I HAD TO TURN MBAM'S RANSOMWARE PROTECTION OFF, FOR THE REASONS

### YOU HAVE STATED .
### IN GENERAL, PROVIDING KIS IS INSTALLED, THEY SEEM TO RUN OK TOGETHER.
### I HAVE BEEN RUNNING THIS WAY FOR A NUMBER OF YEARS, W/O ANY MAJOR ISSUES.
### THIS INCLUDED ON MY PREVIOUS SYSTEM H/W (NO BSOD D1'S).

PCI these are SYSTEM drivers that allocate resources to any PNP device.
so check your Bus controllers.
### CHK FOR WHAT, EXACTLY?
### BY SYSTEM DRIVERS, DO YOU MEAN COME WITH WIN7?
### WHERE IS THE SOURCE? HOW CAN I UPDATE IT, SPECIFICALLY, & ONLY IT?

any reason why EasyBCD is installed.
### YES, I WAS SWITCHING FROM A 2.5IN SATA SSD (SM 850 PRO) TO NVME M.2 SSD
### (SM 970 EVO) & THIS REQUIRED BCD UPDATES; EASIER WITH EASYBCD.

Windows Update is running - turn it off.
### WHY, EXACTLY? I ONLY HAVE IT ON IN CASE MS PUTS OUT AN EMERGENCY W7

### SECURITY BUG.
### UNLIKELY, I KNOW, BUT WHAT HARM?

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torchwood,


I also forgot to add, it is not that "system restore is failing" so much, just that over the years, I have never found it to really work that well, on any O/S, on any H/W. Possibly it is the way I have configured it, but just never had much luck with it.
I still run a System Restore prior (& Post) any major S/W or H/W installs or on an irregular basis.
Just never found the Restore to be that useful. It is why I take lots of different Backups, on a daily Basis.



It has always been the same with Sleeping the PC, until this H/W & O/S combo. I just never had any luck with that, either.

It now works really well & previously (same H/W), I had issues with a cheap Silverstone RAID card I had installed, which definnitely caused the problem.
Sleep worked fine after I pulled the RAID card & Returned it. I now have an Adaptec 8885Q RAID card to be installed. NOT a cheap one!

Above, and here- BSOD STOP D1 - pci.sys in Win7 - Windows Crashes and Blue Screen of Death (BSOD) Help and Support
you mention that this error occurs when running the game. Are you running it from the Clonedrive?

Also, the driver you're using for the GTX 560TI seems to be a Win 10 driver. I also have that card and the GEForce experience reports the latest driver is 365.19. I'm using an earlier version than that because NVIDIA discontinued supporting hardware acceleration in their drivers a couple of years ago for all cards prior to the GTX 600 series

wither 2
Yes, you are correct, that entry on Bleeping Computer IS my Post also.
Clever experts in 2 locations are better than 1 & I don't really trust a lot of technical "support" sites, they are a bit "frilly".
Bleeping Computer & SevenForums are 2 of the 3.
I am still sounding out SuperUser.

I am not running Age of Mythology from the Clonedrive.
At the moment, Clonedrive is installed as a placeholder, for future use.
I have had so many & varied tasks to bring the PC up-to-date and to fix various issues, that I haven't got around to config Clonedrive.

Age of Mythology, Rise of Nations & Rise of Legends all have issues. AOM is only a Trial version, so no need for Clonedrive or CD.
I use all of these as a quick brain-fresher, to clear my mind.
Rise of Legends won't even start. It WILL run, but just sits there in Task mgr, in Processes and never actually STARTS.
I have tried it a number of times and left it to run for a loooong time (hours), but it never actually starts.
No error message, just cannot be played, like something is blocking it from running.
Rise of Nations usually dies with an Exception shortly after starting, pretty much every time.
I CAN play F.E.A.R., directly from the CD, but I have to acrtually PLAY it from the CD. As in, Run it from the CD.
Just running the game from disc & expecting it to recognise the FEAR CD & start rarely ever works.

Altough the BSOD D1's are not exclusive to these games, it IS one way to force a D1, more often than not.
Like I have said previously, I HAVE had them when merely browsing the net, which is why I thought visuals were involved.

The driver I am using for the GTX 560TI is verr definitely NOT a Win 10 driver.
The driver I am using came from this file:- 391.35-desktop-win8-win7-64bit-international-whql.exe
I have tagged the driver folder as:- FINAL (v391.35-Win7-x64~560Ti~FINAL).
I can't remember specifically why this is final, but it MAY be because of the removal of hardware acceleration support.
I will have a note on it somewhere & will try to find it.
I get my Nvidia drivers via the non-install tool on the Nvidia UK website.
I randomly check from time to time.

I have issues with a number of games, I guess because they are older.
They DID run on Win7 on my previous H/W though.

Given the problems I had initally getting Win7 running on this H/W, I would REALLY hate to have to try a reinstall.

Any more specific questions, please feel free to ask.

FYI, I have successfully managed to update the BIOS from F3 > F31 > F40 > F50 > F60e, which is the latest BIOS.
Also, all Drivers are now up-ro-date.

Does anyone know what "package" PCI.SYS comes in/with?
I have been told it is a System Driver. Does that mean it comes included in Win7 & therefore cannot be updated individually?

Or, with AMD Chipset Drivers, or Nvidia Drivers, etc?

It is a Windows driver installed and updated by Windows. That was noted in your thread in the other forum.

It doesn't look like the NVIDIA driver you have (as shown in the text file) is for your system as mentioned here- NVIDIA DRIVERS GeForce Game Ready Driver WHQL unless you have a Notebook. Also, the 560 TI is not listed there as supported with this driver. In the text file you provided, it says this- 23.21.13.9135- is the driver you have installed. Best I can find out, this is a Win 10 driver. There is a driver with this designation for Win 7 but it has an earlier date than that shown in the text file and I don't think it's for your card. According to NVIDIA, the latest driver for your card is the 391.35- Official GeForce Drivers | NVIDIA. Since the BSOD you're getting implies a driver issue and you can't start some of your games, I'd uninstall your current driver and install the 391.35 from the NVIDIA site. I don't know where the driver you say you have came from.

As I mentioned above, NVIDIA stopped supporting hardware acceleration for cards earlier than the GTX 600 series several years ago. I think they did that after the 338 driver (I'm going by memory here). In other words I don't think it's available in the 344.75.