BSOD/ Shutdown after sleep

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  1. Posts : 2,198
    Windows 7 Pro SP1 64 bit
       #11

    sverne said:
    Looked at the link and this problem was due to corrupted updates---something that does not apply to me as auto update is off (except for security updates).

    I'll leave this thread as unsolved for now and perhaps someone will have a go at it.
    Sorry about that but up through 3/14, which is where the log ends, it seems to be something related to Windows Update. Perhaps I'm mis-reading it.
      My Computer


  2. Posts : 148
    win7 64bit Pro
    Thread Starter
       #12

    You would know better than I in deciphering the CBS.....There should be no update problem as I do not--although previously I had to install a microsoft patch to have my downloaded updates installed as they were stuck forever.

    Perhaps there is a corrupted update (which even micros. admits to)?
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  3. Posts : 148
    win7 64bit Pro
    Thread Starter
       #13

    philc43 said:
    Please follow the instructions here to load the logfiles which may help in finding more about the problem.

    Blue Screen of Death (BSOD) Posting Instructions
    I'll take your suggestion as I was able to upload the SFdebug folder on my cloud now.

    DM log - pCloud

    Just to reiterate, when my laptop lid closes for sleep, at infrequent times when I re-open, the desktop is all visible, but all my open applications have closed, plus an error message of BSOD occurs in just a small box. It is as if it rebooted while it was in sleep mode--otherwise how could the apps be closed?

    Everything else is fine, except the usual slowness at times which requires a reboot; I don't have any malware, nor unwanted apps, and limit the background services.
      My Computer


  4. Posts : 2,198
    Windows 7 Pro SP1 64 bit
       #14

    Do you have any USB devices plugged in when you put it to sleep?
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  5. Posts : 148
    win7 64bit Pro
    Thread Starter
       #15

    No, except the mouse.

    BSOD/ Shutdown after sleep-bluesc..png This is the "shutdown" message, perhaps it will help.
    Last edited by sverne; 23 Mar 2021 at 11:42. Reason: attachment
      My Computer


  6. Posts : 2,198
    Windows 7 Pro SP1 64 bit
       #16

    Yes, I had pursued that yesterday. Here's what the event log eventually says-

    "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

    There's no indication of what caused it and, at the time it happened, there's no event shown. I don't know what driver is causing the problem.

    Would you run SFC again and provide the new CBS log?
      My Computer


  7. Posts : 148
    win7 64bit Pro
    Thread Starter
       #17

    Will do....
    Just finished with "no integrity violations found". That's good news I suppose, perhaps the shutdown is cleared?
    New log:

    CBS.last.txt - pCloud
    Last edited by sverne; 25 Mar 2021 at 04:45. Reason: update
      My Computer


  8. Posts : 2,198
    Windows 7 Pro SP1 64 bit
       #18

    I just love looking at those logs- NOT! I won't pretend to understand everything it's doing but it appears all the errors have been repaired.

    You'll have to tell us if the shutdown is cleared.
      My Computer


  9. Posts : 148
    win7 64bit Pro
    Thread Starter
       #19

    Thanks for the news!
    OK, I'll let you know in about a weeks time if it returns.
    Should we mark this as solved or keep it open?
      My Computer


  10. Posts : 2,198
    Windows 7 Pro SP1 64 bit
       #20

    I would keep it open until you're satisfied the problem is resolved.
      My Computer


 
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