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Windows 7: Windows 7 BSOD ntkrnlpa.exe ( nt+467eb )

28 Nov 2009   #1
pitch912

Windows 7
 
 
Windows 7 BSOD ntkrnlpa.exe ( nt+467eb )

Hi guys;

Im having in a bit of trouble here. My computer crashes every now and then giving me a BSOD. The computer was running fine on Vista Ultimate (x32), I decide to upgrade to Windows 7 since my computer passed the upgrade test. The windows was running fine until I decided to add a new DVD drive to the system.

Ever since I have added the new drive the system started crashing. So i tried removing the old drive that didnt help. I tried removing the new drive still the same BSOD.

This once happend to me before on Windows Vista at that time my audio driver wasnt updated. Now All my drivers are up to date well except my web cam (ZSMC Z0211). The same driver worked fine with vista plus i had it installed for a good long week before the crashes.

My System specs are:

OS - Windows 7 Ultimate (x32)
Motherboard - intel D102GGC2
CPU - Intel Pentium D 2.6GHz
Graphics - nvidia 8500GT
HDD - Segate 160 x 2
RAM - 2 Kingston
DVD1 - (Samsung) TSST CORP ST-H625L (Old IDE)
DVD 2 - HpDVD 1270 (new SATA)

I am attaching the Mini dump file with this. windebug tells me the problem is with a file called "ntkrnlpa.exe ( nt+93d42 )". I ran memtest it told both sticks are fine repoted no errors.

YOUR HELP SHALL BE GREATLY APRECIATED. Thanking you all in advance

PS : Sorry for the long text


My System SpecsSystem Spec
.
28 Nov 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by pitch912 View Post
Hi guys;

Im having in a bit of trouble here. My computer crashes every now and then giving me a BSOD. The computer was running fine on Vista Ultimate (x32), I decide to upgrade to Windows 7 since my computer passed the upgrade test. The windows was running fine until I decided to add a new DVD drive to the system.

Ever since I have added the new drive the system started crashing. So i tried removing the old drive that didnt help. I tried removing the new drive still the same BSOD.

This once happend to me before on Windows Vista at that time my audio driver wasnt updated. Now All my drivers are up to date well except my web cam (ZSMC Z0211). The same driver worked fine with vista plus i had it installed for a good long week before the crashes.

My System specs are:

OS - Windows 7 Ultimate (x32)
Motherboard - intel D102GGC2
CPU - Intel Pentium D 2.6GHz
Graphics - nvidia 8500GT
HDD - Segate 160 x 2
RAM - 2 Kingston
DVD1 - (Samsung) TSST CORP ST-H625L (Old IDE)
DVD 2 - HpDVD 1270 (new SATA)

I am attaching the Mini dump file with this. windebug tells me the problem is with a file called "ntkrnlpa.exe ( nt+93d42 )". I ran memtest it told both sticks are fine repoted no errors.

YOUR HELP SHALL BE GREATLY APRECIATED. Thanking you all in advance

PS : Sorry for the long text
Hi and welcome

I took a quick look at the dumps. the files varied but the results the same. You have at least two seperate problems.

One memory corruption. I noticed you say you ran memtest. The only memory test that really is going to make your memory bleed is memtestx86 run overnight. the reason to run for a long periods of time is to stress the memory and if there is a heat issue it will show.

Second some sort of hardware problem. could also be the memory or an old driver which you have at least 3 that are 2 years or more older.

here is what I would do
Run memtestx86 for min 8 hours
run a system file check to verify and repair your system files
to run type cmd in search>right click and run as admin>sfc /scannow

If you are overclocking STOP
if you have a raid update its drover

Also update the important drivers, bios, video, etc





Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\010104-31156-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0x82a4b000 PsLoadedModuleList = 0x82b93810
Debug session time: Thu Jan 1 03:46:47.145 2004 (GMT-5)
System Uptime: 0 days 0:06:39.192
Loading Kernel Symbols
...............................................................
................................................................
..................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {829b3968, 2, 0, 82aded42}

Probably caused by : memory_corruption ( nt!MiUnlinkFreeOrZeroedPage+126 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 829b3968, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 82aded42, address which referenced memory


Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from 82bb3718
Unable to read MiSystemVaType memory at 82b93160
829b3968

CURRENT_IRQL: 2

FAULTING_IP:
nt!MiUnlinkFreeOrZeroedPage+126
82aded42 66833d6839bb8201 cmp word ptr [nt!KeNumberNodes (82bb3968)],1

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0xA

PROCESS_NAME: msiexec.exe

TRAP_FRAME: a097bb04 -- (.trap 0xffffffffa097bb04)
ErrCode = 00000000
eax=0063fb00 ebx=00000004 ecx=83a00000 edx=847fd1ae esi=8403a0f0 edi=847fd19c
eip=82aded42 esp=a097bb78 ebp=a097bb9c iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
nt!MiUnlinkFreeOrZeroedPage+0x126:
82aded42 66833d6839bb8201 cmp word ptr [nt!KeNumberNodes (82bb3968)],1 ds:0023:82bb3968=????
Resetting default scope

LAST_CONTROL_TRANSFER: from 82aded42 to 82a917eb

STACK_TEXT:
a097bb04 82aded42 badb0d00 847fd1ae 82aeca86 nt!KiTrap0E+0x2cf
a097bb9c 82ad74bf 00038ee4 00000000 00000004 nt!MiUnlinkFreeOrZeroedPage+0x126
a097bc00 82adf273 00000004 00000000 8414a868 nt!MiRemoveAnyPage+0x41d
a097bc28 82af85ec 00000004 00000000 871b33b0 nt!MiGetPage+0x28a
a097bca0 82ad22b0 01f2d03f c000f968 01f2d03f nt!MiCopyOnWrite+0x223
a097bd1c 82a915f8 00000001 01f2d03f 00000001 nt!MmAccessFault+0x1ad1
a097bd1c 7719fa73 00000001 01f2d03f 00000001 nt!KiTrap0E+0xdc
WARNING: Frame IP not in any known module. Following frames may be wrong.
01cbed40 00000000 00000000 00000000 00000000 0x7719fa73


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!MiUnlinkFreeOrZeroedPage+126
82aded42 66833d6839bb8201 cmp word ptr [nt!KeNumberNodes (82bb3968)],1

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: nt!MiUnlinkFreeOrZeroedPage+126

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc007

IMAGE_NAME: memory_corruption


FAILURE_BUCKET_ID: 0xA_nt!MiUnlinkFreeOrZeroedPage+126

BUCKET_ID: 0xA_nt!MiUnlinkFreeOrZeroedPage+126

Followup: MachineOwner

Hope this helps

---------
My System SpecsSystem Spec
28 Nov 2009   #3
pitch912

Windows 7
 
 

Thank you very much for the reply.
I think the old driver colud be of my old dvd drive (Samsung TSST-CORP ST-H652L)
but it ran fine on vista ill definetly run memtest overnight. All my other drivers (i.e Graphics, Audio etc.) are up to date. Also I am not overcloclking my PC.

ONCE AGAIN THANK YOU VERY MUCH FOR YOUR HELP @ zigzag3143
My System SpecsSystem Spec
.

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 Windows 7 BSOD ntkrnlpa.exe ( nt+467eb )




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