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#1
After shutdown from power outage, BSOD occurs seconds after log in
Hi there,
I hope I am doing this correctly, because I have never attempted to ask for help like this before.
I have a Dell XPS 9000 (435T) which has been in use since 2009. I know that my PC is pretty old, and it also sees heavy use, mostly being on all the time so I can use it as a hub for media streaming. Last weekend, while it was on, there was a power outage in my home due to a rainstorm. The power cord is on a surge protector, but when I went to turn the PC back on, everything was normal, until seconds after I logged in to my user profile, when I saw the following BSOD (please excuse my finger):
Attachment 419807
I have a physical disability that limits my ability to maneuver the actual XPS tower, but I managed to pull it out to where I could disconnect my external hard drives, wireless mouse and even the keyboard, which is the one that came with the original system. Unfortunately, I discovered that the PC will not reboot properly without the keyboard attached, so I had to attach it. The same BSOD always returns within seconds of my logging in.
Prior to the power cut, I was running up to four Western Digital external hard drives into the system which I had bought over several years in ever-increasing capacities from 4 TB and up. For the first time, I was having a lot of trouble with one--a new 18 TB model, but I could never determine whether it was a bad USB cord from WD, a bad USB port, or if my older system was too taxed running all those external drives. I thought I had figured out that there was a problem with a USB cord, so at the time of the power outage, three of the four drives, including the new one, were connected and running.
The system works fine in Safe Mode (where I am now) but obviously, certain features are blocked out to me there. Given the power outage, I suspect that one or more of the ports might be bad now, because in Safe Mode, I was and still am getting Troubleshooting issues with the "Microsoft Teredo Tunneling Adapter", "Consumer I/R Devices" and "eHome Infrared Receiver (USBCIR)" but uninstalling and reinstalling the drivers for these devices would not work and all three are still flagged in Device Manager, although the first is now "Microsoft Teredo Tunneling Adapter #2".
I know that my PC is 12 years old this year, but I would like to continue using it if possible, even in a compromised manner. I know that Microsoft stopped supporting Windows 7 last year and I am willing to take that risk. Is there any hope of savaging my machine without opening it and replacing parts, or do I have to throw in the towel and get a new PC?
Thanks very much for looking and for any help you can provide.
Sean