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Windows 7: BSOD issues Acer TravelMate 8210

01 Dec 2009   #11
mirdic

windows seven
 
 

No result, more and more BSOB are comming

dumps: http://www.stun.cz/minidump3.rar


My System SpecsSystem Spec
.
01 Dec 2009   #12
usasma
Microsoft MVP

 
 

Different errors spread out across the system - points to (IMO) a hardware failure.
Let's try this:
MSINFO32
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.


Drivers haven't been updated:
Code:
lv321av.sys  Wed Feb 15 08:00:30 2006
atikmdag.sys Wed Oct 03 23:13:44 2007
lvusbsta.sys Wed Feb 15 07:56:43 2006
ozscr.sys    Wed Nov 01 23:05:12 2006
Don't update using the "update driver software" function or by using Windows Update.
Visit the support website of the hardware device manufacturer.
If not available there, then visit the website of the PC manufacturer
If it's a software driver (such as CD/DVD burning or Antivirus) - visit the website of the program for updates.

BSOD analysis summary:
Code:
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Mon Nov 30 19:48:09.521 2009 (GMT-5)
System Uptime: 0 days 0:43:48.831
BugCheck 1000008E, {c000001d, 8f054245, 8078acfc, 0}
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
Probably caused by : hardware ( sptd+11894 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  audiodg.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Tue Dec  1 09:04:30.745 2009 (GMT-5)
System Uptime: 0 days 0:40:58.054
BugCheck D1, {8bd38bca, 2, 1, 82723e46}
Probably caused by : hardware ( usbaudio!_aulldvrm+86 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  audiodg.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Tue Dec  1 08:22:59.551 2009 (GMT-5)
System Uptime: 0 days 3:51:20.860
BugCheck D1, {c, 2, 1, 8d0d7899}
Probably caused by : dxgmms1.sys ( dxgmms1!CopyNodeStatistics+2b )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Mon Nov 30 19:03:48.521 2009 (GMT-5)
System Uptime: 0 days 0:41:35.831
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Tue Dec  1 04:30:36.972 2009 (GMT-5)
System Uptime: 0 days 8:41:57.281
*** WARNING: Unable to verify timestamp for ozscr.sys
*** ERROR: Module load completed but symbols could not be loaded for ozscr.sys
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
My System SpecsSystem Spec
02 Dec 2009   #13
mirdic

windows seven
 
 

here's the report file
My System SpecsSystem Spec
.

02 Dec 2009   #14
usasma
Microsoft MVP

 
 

Please redo the report, the uploaded one is corrupt.

Right click on the .nfo file and select "Send to"
Then select "Compressed (zipped) folder"
Then upload the .zip file with your next post.
My System SpecsSystem Spec
03 Dec 2009   #15
mirdic

windows seven
 
 

There is new one but I think it doesn't go either.
My System SpecsSystem Spec
05 Dec 2009   #16
mirdic

windows seven
 
 

So I did disable some troubled hardware and finally instal new ati drivers. It seems to be without BSOD.

Thanks for all your help! It was usefull.
My System SpecsSystem Spec
11 Dec 2009   #17
mirdic

windows seven
 
 

I am hopeless, I reinstall windows and install new drivers for all my hardware, but I still getting BSOD

I assured of overheating, under my laptop is big fan, so it isn't overheating at all.

With my post is include MSINFO32 and Minidupm folder

Please someone help me, THX.
My System SpecsSystem Spec
12 Dec 2009   #18
usasma
Microsoft MVP

 
 

Are these devices disabled deliberately?
Code:
O2Micro SmartCardBus Smartcard Reader    PCMCIA\O2MICRO-SMARTCARDBUS_READER-2E10\1    This device is disabled.
IrDA Fast Infrared Port    ACPI\NSC6001\5&136BFE38&0    This device is disabled.
Acer OrbiCam    USB\VID_046D&PID_0892\5&1ABB8595&0&8    This device is disabled.
Also, please check in Device Manager for other devices with problems. There's indications in the MSINFO32 file that you have issues with:
Code:
ACPI\NSC6001 - Your IrDA Fast Infrared Port
PCMCIA\O2Micro - SmartCardBus_Reader
USB\VID_046D&PID_0892
PCI\VEN_1002&DEV_71C5
USB\VID_045E&PID_00B0
USB\VID_046D&PID_C051
USB\VID_047F&PID_0CA1
You can look up the PCI one's here: PCI Vendor and Device Lists
And the USB one's here: http://www.linux-usb.org/usb.ids


I suspect that there may be incompatibilities with some of the drivers that you may be using. Please only install Windows 7 drivers for the system. If you can't find a Windows 7 driver, then please post back for further suggestions.

Here's a list of the older drivers that were found during the memory dumps. I am particularly concerned with compatibility the first 3 drivers listed (those from 2005 and 2006):
Code:
ozscr.sys    Thu Apr 21 09:58:36 2005
lv321av.sys  Wed Feb 15 08:00:30 2006
LVUSBSta.sys Wed Feb 15 07:56:43 2006
AGRSM.sys    Mon Nov 10 09:56:37 2008
atikmdag.sys Mon Dec 01 16:01:46 2008
nscirda.sys  Sat Jan 19 00:55:24 2008
Beyond that we're looking at video and USB issues. Please update your video drivers and check your video card for overheating, fan functionality, and lack of dust in the cooling parts. Please disconnect all USB device and leave disconnected until we're finished troubleshooting.
My System SpecsSystem Spec
12 Dec 2009   #19
mirdic

windows seven
 
 

Thanks for your help USASMA,

These devices are disabled by me.

Code:
O2Micro SmartCardBus Smartcard Reader    PCMCIA\O2MICRO-SMARTCARDBUS_READER-2E10\1    This device is disabled.
IrDA Fast Infrared Port    ACPI\NSC6001\5&136BFE38&0    This device is disabled.
Acer OrbiCam    USB\VID_046D&PID_0892\5&1ABB8595&0&8    This device is disabled.
I check for these devices, as you said

Code:
ACPI\NSC6001 - Your IrDA Fast Infrared Port
PCMCIA\O2Micro - SmartCardBus_Reader
USB\VID_046D&PID_0892 - OrbiCam (webcam)
PCI\VEN_1002&DEV_71C5 - ATI MOBILITY /ATI RADEON X1600 (graphic card)
USB\VID_045E&PID_00B0 - Digital Media Pro Keyboard (keyboard)
USB\VID_046D&PID_C051 - MX518 mouse (mouse)
USB\VID_047F&PID_0CA1 - Plantronics headset
So I updated every device's drivers which I found, but I still don't find new ones for that problematic devices =>

Code:
ozscr.sys    Thu Apr 21 09:58:36 2005 - Logitech OrbiCam (I updated drivers - from acer web, I found only for WIN-vista and DISABLED device - I don't use the webcam)
lv321av.sys  Wed Feb 15 08:00:30 2006 - -||- SAME HERE (WEBCAM)
LVUSBSta.sys Wed Feb 15 07:56:43 2006 - -||- SAME HERE (WEBCAM)

AGRSM.sys    Mon Nov 10 09:56:37 2008 - I don't know what is it, I think thats driver from modem, I didn't find driver so I disabled it.

atikmdag.sys Mon Dec 01 16:01:46 2008 - It might be grapic card driver, I instal new one (ati catalyst) yesterday so will see...

nscirda.sys  Sat Jan 19 00:55:24 2008 - I think it is infra red, I do not found drivers, so I disabled the device
My System SpecsSystem Spec
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 BSOD issues Acer TravelMate 8210




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