Please help, BSOD whenever I try to even install WinDBG.


  1. KoryandR
    Posts : 2
    Windows 7 Ultimate x64
       New #1

    Please help, BSOD whenever I try to even install WinDBG.


    Hi everyone,
    I'm facing continuous "Windows Driver Framework" BSOD each time I try to install certain programs or even just wandering around.
    At first I thought maybe was a hardware problem, so I tested my RAM with Memtest86 and also my VGA RAM, CPU and power with OCCT.
    I have run Malwarebytes and CCleaner and at last I have tried to install WinDBG to figure it out myself but my computer keeps crashing each time.
    I'm lost and exhausted. This problem has sucked the last 3 days of my life

    I enclose a link to DM Log Collector results.
    Dropbox - NEOGENESIS-10_10_2021_170539,50.zip - Simplify your life

    PLEASE if someone could help would be much appreciated
      My Computer
    Quote Quote

  3. MrPepka
    Posts : 188
    Windows 8.1 Enterprise x64
       New #2

    Update or uninstall Logitech SetPoint - check updates in program or visit - SetPoint – Logitech Support + Download
      My Computer
    Quote Quote

  4. KoryandR
    Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    MrPepka, THANK YOU VERY MUCH for your attention

    This is what I've done so far:
    1. Update Logitech SetPoint and Logitech Options → BSOD
    2. Uninstall Logitech SetPoint and reinstall Logitech Options → no BSOD but screen freezes and restart needed
    3. Uninstall Logitech Options → same

    I also have run Malwarebytes and CCleaner again without luck. Each time I try to install WinDBG my PC freezes and forces me to restart.

    I have also tried to install WinDBG in Safe Mode but keeps giving a dll error I'm not able to fix whatever I do.

    So finally I've run DM Log Collector again:
    Dropbox - NEOGENESIS-11_10_2021_181323,08.zip - Simplify your life

    I really don't know what's going on
      My Computer
    Quote Quote

 

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