blue screens when system is inactive..


  1. YogSothothSeven
    Posts : 2
    Win 7 64-bit
       New #1

    blue screens when system is inactive..


    Past day I've been getting this. My laptop will be fine until I seemingly leave it alone - as it died and turned off three times when I was not around or doing anything on it. Twice when I was asleep and once when I was out. Unfortuantly itll be a while before I can afford to buy a new laptop so I'd really like this to be fixed at least until I have saved up enough to replace it. Any help is appreciated, and even happy to paypal a tip for anyone that can help.

    Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 2057Additional information about the problem: BCCode: 1000007e BCP1: FFFFFFFFC0000005 BCP2: FFFFF88007C97850 BCP3: FFFFF88010367598 BCP4: FFFFF88010366E00 OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1

    - - - Updated - - -

    Here is the file :

    WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free
      My Computer
    Quote Quote

  3. axe0
    Posts : 7,050
    Windows 10 Pro
       New #2

    It looks like the Intel chipset drivers caused the crash. Check Dell support page for driver updates, or reinstall the drivers.
    Code:
    1: kd> lmvm iusb3xhc
Browse full module list
start             end                 module name
fffff880`07c48000 fffff880`07d13000   iusb3xhc T (no symbols)           
    Loaded symbol image file: iusb3xhc.sys
    Image path: \SystemRoot\system32\DRIVERS\iusb3xhc.sys
    Image name: iusb3xhc.sys
    Browse all global symbols  functions  data
    Timestamp:        Thu May 11 14:15:19 2017 (591455D7)
    CheckSum:         000CA047
    ImageSize:        000CB000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:
      My Computer
    Quote Quote

 

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