blue screens when system is inactive..

  1. Posts : 2
    Win 7 64-bit

    blue screens when system is inactive..

    Past day I've been getting this. My laptop will be fine until I seemingly leave it alone - as it died and turned off three times when I was not around or doing anything on it. Twice when I was asleep and once when I was out. Unfortuantly itll be a while before I can afford to buy a new laptop so I'd really like this to be fixed at least until I have saved up enough to replace it. Any help is appreciated, and even happy to paypal a tip for anyone that can help.

    Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601. Locale ID: 2057Additional information about the problem: BCCode: 1000007e BCP1: FFFFFFFFC0000005 BCP2: FFFFF88007C97850 BCP3: FFFFF88010367598 BCP4: FFFFF88010366E00 OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1

    - - - Updated - - -

    Here is the file :

    WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free
      My Computer

  2. Posts : 7,043
    Windows 10 Pro

    It looks like the Intel chipset drivers caused the crash. Check Dell support page for driver updates, or reinstall the drivers.
    1: kd> lmvm iusb3xhc
    Browse full module list
    start             end                 module name
    fffff880`07c48000 fffff880`07d13000   iusb3xhc T (no symbols)           
        Loaded symbol image file: iusb3xhc.sys
        Image path: \SystemRoot\system32\DRIVERS\iusb3xhc.sys
        Image name: iusb3xhc.sys
        Browse all global symbols  functions  data
        Timestamp:        Thu May 11 14:15:19 2017 (591455D7)
        CheckSum:         000CA047
        ImageSize:        000CB000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
        Information from resource tables:
      My Computer


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