dxgmms1.sys - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED - 0x1000007e


  1. Posts : 4
    Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1
       #1

    dxgmms1.sys - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED - 0x1000007e


    Hello,

    this computer (pass: w7) with GPU RX560 got dxgmms1.sys BSOD second time i am playing a game.

    HTML Code:
    ==================================================
    Dump File         : 120821-24351-01.dmp
    Crash Time        : 8.12.2021 17:06:58
    Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    Bug Check Code    : 0x1000007e
    Parameter 1       : ffffffff`c0000005
    Parameter 2       : fffff880`051a57f3
    Parameter 3       : fffff880`028f78a8
    Parameter 4       : fffff880`028f7100
    Caused By Driver  : dxgmms1.sys
    Caused By Address : dxgmms1.sys+387f3
    File Description  : 
    Product Name      : 
    Company           : 
    File Version      : 
    Processor         : x64
    Crash Address     : dxgmms1.sys+387f3
    Stack Address 1   : 
    Stack Address 2   : 
    Stack Address 3   : 
    Computer Name     : 
    Full Path         : C:\Windows\Minidump\120821-24351-01.dmp
    Processors Count  : 4
    Major Version     : 15
    Minor Version     : 7601
    Dump File Size    : 276 296
    Dump File Time    : 8.12.2021 17:09:37
    ==================================================
    I have already tried to download & install DX update package Windows6.1-KB2670838-x64.msu from MS page and GPU drivers said to be up to date by SDIO.

    .dmp file download here please. Is this information sufficing to tell where is the problem please or is necessary more?
    Thank you
      My Computer


  2. Posts : 7,041
    Windows 10 Pro
       #2

    Could you upload both dump files to sendspace and post a share link please, one dump won't tell as much as multiple.
      My Computer


  3. Posts : 4
    Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1
    Thread Starter
       #3

    axe0 said:
    both dump files
    I have found mini dmp file mentioned in the first post. Where else i can find that second dump file please?
      My Computer


  4. Posts : 7,041
    Windows 10 Pro
       #4

    It should be in the same directory, all minidump files are in C:\Windows\Minidump.
      My Computer


  5. Posts : 4
    Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1
    Thread Starter
       #5

    axe0 said:
    Could you upload both dump files to sendspace and post a share link please, one dump won't tell as much as multiple.
    axe0 said:
    It should be in the same directory, all minidump files are in C:\Windows\Minidump.
    i have forgot to check whether there are any hidden files, but all that was inside that dir. i have uploaded here to sendspace please. Though if You are too busy and examining it is time consuming, i have not seen mentioned error for some time. Thank you
      My Computer


  6. Posts : 7,041
    Windows 10 Pro
       #6

    You might want to consider testing your RAM.
    RAM - Test with Memtest86+

    In the latest dump I noticed potential indication of RAM problems, although I'm not confident I am suggesting this test to be safe because if it turns out to be the RAM that's causing problems then you would save a lot of headache in the future.
      My Computer


  7. Posts : 4
    Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1
    Thread Starter
       #7

    I let the memtest run 3+ hours, couple of passes, it found no issues and mentioned dxgmm1 issue not appeared for long time. Now the computer is rather just freezing, led HDD diode nonstop lighting, sound frozen, screen is like old analogue TV without signal. I will update this if dxgmms is back..
      My Computer


 

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