Hi,
I was directed to post here as I'm having issue with power service and sound not working. I've uploaded the DM log collector results. Let me know if you need any other information.
Thanks
FB_MAIN-HP-Sun_05_01_2022_121512_54.zip - Google Drive
FB_MAIN-HP-Sun_05_01_2022_121512_54.zip Processing...x
Hi
Purely based on the events log
Bug check is coming back as a hardware error, but based on other details in the log i believe its caused by your CMOS battery there are multiple occasions where the time is being updated... time for a new one --likely a CR2032 check your manual, couple dollars at most, will be availble at your local car parts dealer NOT JOKING
There are also a couple more strange things going on
Defender identified a Trojan but didnt say if it had quarentineed it???
2 of your core services seem to be getting reset on a regular basis
If i was you i would
Replace your CMOS battery
Head over to BleepingComputers and request a malware check follow the instructions here
Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help - Virus, Trojan, Spyware, and Malware Removal Help
i'll keep an eye out
No big deal but you can get those batteries almost anywhere- Walmart, Dollar Tree (the cheapest), etc.
Been awhile but I'm sending info to bleeping computers now and then will work on battery.
Thanks again.
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