Windows recovered from unexpected shutdown

goodlad · 08 Jul 2022

Hey friends,

I got Bluescreen today all of a sudden, it rebooted on its own & I am not sure what caused it. I was running a complete PC scan at the time, a media file was open in VLC, may be a command prompt in addition - not sure what caused it.

Here's the DM Log collector report - WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free

Code:

 Problem Event Name:	BlueScreen
  OS Version:	6.1.7601.2.1.0.256.1
  Locale ID:	1033

Additional information about the problem:
  BCCode:	50
  BCP1:	DB13D000
  BCP2:	00000001
  BCP3:	83074F33
  BCP4:	00000000
  OS Version:	6_1_7601
  Service Pack:	1_0
  Product:	256_1

btw! I ran sfc /scannow after the reboot & no errors were found.

I have saved minidump & sysdata.xml files as well, if they are needed.

torchwood · 08 Jul 2022

Hi

please run the tool from the forum here

Blue Screen of Death (BSOD) Posting Instructions

goodlad · 08 Jul 2022

torchwood said:

Hi

please run the tool from the forum here

Blue Screen of Death (BSOD) Posting Instructions

I have run the tool & pasted the log link in my earlier post, uploaded it to "We Transfer" as suggested on the thread.

**axe0** · 09 Jul 2022

Hi goodlad,

Have you experienced more crashes than the 0x50?

goodlad · 09 Jul 2022

axe0 said:

Hi goodlad,

Have you experienced more crashes than the 0x50?

not really, these crashes are quite rare too, the last time it happened over 2-3 months back I think, maybe even more. I'm not sure what caused it.

**axe0** · 10 Jul 2022

If that continues to happen, while it may seem insignificant it better be addressed still. If you get another crash within the next few months, I recommend getting back here so we can resolve it.

Btw, do not perform any cleanup such as disk cleanup, CCleaner or something similar. These tools delete data that is necessary for the troubleshooting, if you do use them then we'd have to wait another 2-3 months before we can start troubleshooting due to lack of data.