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BSOD Pictures & Scan Snipet
Hi I'm a have a goer here over the years having read & watched computer assistance online so many times. Often I don't understand a lot of it but maybe 20 - 30 % I think.
Anyway, I will be good at describing the problem & the screenshots.
1st image is BSOD one month previous so could be unrelated as system seemed fine. It had been a year before that since BSOD per logs anyway.
2nd image is BSOD one month later, 3rd image is BSOD next day.
4th image is most recent & shows no issue with anything - except one aspect Videoprt.sys
Previous to this I have been attempting to see what's going on with DISM, Chkdsk, SFC Scannow, Windows Memory Diagnostic & software.
The Hard Drive & Memory results are good per tests, ..... barring Chkdsk & SFC. I think both of those mentioned some maybe corrupt files.
I have watched more videos & discussions even here in SevenForums but could not get into SFC text or program document under Windows directory or CBS Logs. I did manage to get into DISM log but it was expansive & doing the CtrlF it did not seem to mention corruptions or bad drivers. I sign in as Administrator or to use Administrator's Elevated commands etc. but no matter it says Access is Denied to CBS. I managed many years ago to send a copy of a CBS log to my library to read but now I've got dumber so all I can do is locate the file that I cannot access.
The last couple of days the screen or computer freezes even with restarts. Oh after I done some of the above checks & attempted fixes I had restarted as I read I should do that to help fixes work or stick. It was getting hot, but since some of what I described above it does not get hot now, yet it was still unreliable yesterday. It seemed smooth though without sticking until it done it repeatedly. Screen was black or getting stuck during startup or worked normally afterwards too.
I had also tried right clicking on C Drive Windows Interface going into advanced, then properties, under tools - check for errors, Schedule Agree & Restarted.
Tried doing same checks repeatedly plus repeated restarts for many different things attempted actually. Under ChkDsk or SFC I recall it telling me about volume being in use & if asked if I would like it to try Y N, I said Y. I done restarts but upon attempts it just says that I think mostly yet it did tell me a few times about maybe some corrupt files found but could not fix.
In NirSoft BlueScreenView which I found online after hours of fighting with the computer I was able to see those shots. It mentions hal.dll One Time only, ntoskrnl.exe on two crash stacks, but Once for VGA.sys & Once for Videoprt.sys
1st time poster here. Not tech savy & particularly bad with numbers & partitions or virtual desktop machines or multiple operating systems on one machine etc. so any plain simple help much appreciated Please + Thanks !!!!!!!!
I have in the past also done System Restore, updated drivers or disable re-enable things like that. Machine is Windows 7 HP64, i5 processor & I never use it gaming ever. Just internet or documents.