Try putting:
WD 11.55.25.661 download
in the search box.
This takes you directly to a WD webpage with heaps of stuff ... really.
If none of that helps, try plugging the drive into a Win10 PC and using Device Manager to list which drivers it uses, then search for those to try.
I wasn't sure if you meant putting that string into my search engine (DuckDuckGo) or in the search box on WD's site. I tried both. The search engine only offered the same WD pages as previous searches and the WD search only took me to a page offering product documentation downloads.
I will try the drive in my laptop that runs Windows 10 and report back. Actually it's probably not worth pursuing this much further. Once I've finished my current project the drive will be put in a safe place and rarely used after that. I can live with it at the moment as shutting down the machine before disconnecting gives no problems.
Thanks for your help and perseverence.
Last try ...
As mentioned, I have a 3TB WD external drive on a second, older backup-type HP250 laptop. Again, one single partition.
Details here:
Win7, HP250 8GB RAM. i3 5005UWD Elements 2620 USB Device 3TB, 1 single partition, GPT, NTFS, external driveDriver MS 21/06/06, version 6.1.7601.23403Driver details [\windows\system32\]:disk.sys, fltsrv.sys, laNVMeF.sys, iaStorF.sys, partmgr.sys, secnvmeF.sys
This external disk works ok with "chkdsk /f" maintenance when I try to stick to schedule.
This disk is not an WD SES model but the driver list above may give clues to help you, especially if you can list down what happens when you plug it into a Win10 PC for comparison.
Okay, I've connected the 4TB drive to my laptop. It installed without errors and connects and disconnects cleanly. I wasn't able to grab any of the pop-ups during installation but I've extracted the attached information from Device manager. (using Paint to stitch together the contents of the 'Information' window). I note the driver date is the same as yours but the version is different, I assume because of the different drive capacities.
I also note that your driver is MS whereas I thought you said it was WD.
I honestly don't think it's worth going any further with this. I can live with it and at some point I'm going to have to perform a repair install of Windows as the system file checker reports some corrupted files it can't repair. Whether that's related to this problem is a moot point. The other Windows 7 PC also has corrupted files although they're not the same ones (and the drive performs correctly on that one). Both machines otherwise seem to work ok.
Ok, you had a really good go at it.
Perhaps you were confused as I have two (2) separate WD drives, 4TB and 3TB, on two separate HP250 laptops. Both are set as single partitions - the 4TB is a WD SES device (the one I've used as a template to try and track your problem with) while the 3TB is stock standard and using standard MS drivers.
The WD SES drive is installed using a driver from WD called "WD SES Driver Setup (x64).msi". Although I have this stored on the disk (and just found it), sadly it's not available online anywhere now. WD have removed it to encourage takeup of Win 11 - at least, that's what the WD sites say.
A familiar story - chasing drivers for Win 7. Perhaps some driver sites such as Station Drivers may have retained older downloads.
Pasting your quoted string into my search engine I found this on a site called Techspot. It does say this SES driver is not required for the PC to recognise the drive (and it looks like this is the one that failed to install) so it appears to be an add-on for extra features "such as password protection, LED control, and access to the drives label if applicable" that I'll probably never need.
I think it's probably best to call it a day and I can only thank you again for your patience and perseverance.
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