booted up to BSOD after computer logo

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  1. meesh
    Posts : 15
    W7 professional 64
    Thread Starter
       New #11

    Since posting I haven't had any issues.. I purchased a hard drive but returned it. I will try what you said. The first link said for W10 & 11. Are there instructions for the file after download ? (I assume I have to change settings to boot from disc/usb which i can look up but do I have to know anything else?)

    Actually, I see instructions here SeaTools Bootable User Manual - Using SeaTools | Seagate US
    but I'm not sure which test to run..?


    Thank you.
    Attached Thumbnails Attached Thumbnails booted up to BSOD after computer logo-st.jpg  
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  3. meesh
    Posts : 15
    W7 professional 64
    Thread Starter
       New #12

    booted up to BSOD after computer logo-capture.jpg
    After this I got it from the site directly.. It worked, said completed. I turned on the computer with the USB in and it started normally without booting from the USB. Not sure why - unfortunately that's beyond my skill level. Please let me know how I can use the USB.
    Thank you.
    booted up to BSOD after computer logo-capture.jpg
    Last edited by meesh; 19 Aug 2024 at 12:59.
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  4. townsbg
    Posts : 1,930
    Windows 7 pro
       New #13

    I'd say try again. Otherwise I don't know. I'd run all the test but at least the smart test and the long generic test. I don't know what the acoustic test is but that's the only thing that you might need from advanced. Since you aren't running the disk in windows OS compatibility shouldn't matter. You boot into the usb drive not run the files from the usb directly.
    Last edited by townsbg; 22 Aug 2024 at 21:20.
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  6. meesh
    Posts : 15
    W7 professional 64
    Thread Starter
       New #14

    I formatted the USB and the instructions say you don't need to make any startup changes, just insert the USB and restart..
    "Reboot your System Insert the SeaTools USB device and reboot or power on your computer. The system will boot to the Linux operating system."

    I'm not sure how to do it.. I assume i have to change something in BIOS (but I worry I won't know how to change it back). I will check tomorrow how to do it and see if it works.
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  7. axe0
    Posts : 7,058
    Windows 10 Pro
       New #15

    Are you the same as the user from this?
    BSOD on startup - someone suggested Malwarebytes may be the cause - Page 2 - BSOD, Crashes, Kernel Debugging - Malwarebytes Forums
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  8. meesh
    Posts : 15
    W7 professional 64
    Thread Starter
       New #16

    Yes, I was initially told it was malwarebytes causing it so I asked for help there.. It's obviously not since my settings have been the same since day 1.
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  10. axe0
    Posts : 7,058
    Windows 10 Pro
       New #17

    You made changes and basically reapplied the settings, since you haven't had a crash afterwards I'd say it was.
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  11. meesh
    Posts : 15
    W7 professional 64
    Thread Starter
       New #18

    I changed my settings AFTER the BSOD... (including turning on exploit - which they said not to because it would CAUSE a crash but since I only turned it on for the first time ever AFTER the crash it's obviously not that). The suggestions they made were how I had it set since day 1 so all I did was put everything back to how it was in the first place. I also made no software changes so it can't be that.. so the only thing I can think of is hard drive is dying.. but all tests say it's OK but apparently that could be false by checking while using windows... I've had to use my computer for work and haven't had a chance to do the USB boot because I understand the tests can take several hours (and I have to figure out how to boot from USB.. I read sometimes on Lenovo it won't allow..? Something about Legacy? )..

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    Last edited by meesh; 22 Aug 2024 at 18:10.
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  12. townsbg
    Posts : 1,930
    Windows 7 pro
       New #19

    It will take hours because you have to scan every sector however the smart test won't take very long. As for the setting if the usb drive doesn't show up after a reboot check your bios settings. We might be able to help there if we knew the make/model of your computer.
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  13. meesh
    Posts : 15
    W7 professional 64
    Thread Starter
       New #20

    I plan on trying today.. Lenovo Thinkpad E570. If any of this helps:
    booted up to BSOD after computer logo-capture.jpg

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    It passed 100% - I did only the long test.. Does this mean it was a one-off (the two days of BSOD, bad shutdown etc.) and not my hard drive? Should I do the SMART too?
    booted up to BSOD after computer logo-3capture.jpg
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