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Windows 7: BSOD when resuming from sleep win7 x64

30 Nov 2009   #1
win7seattle

windows 7
 
 
BSOD when resuming from sleep win7 x64

My win 7 x64 machine BSOD's whenever it resumes from sleep. This is a new install with no third party applications and yes all the drivers and bios have been updated. If anyone can read the mini dump to help me with clues as to what the heck might be causing this I'd greatly appreciate it!


My System SpecsSystem Spec
.
30 Nov 2009   #2
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Without looking at the .dmp's, this setting has been known to fix the type of problem you are describing.
My System SpecsSystem Spec
30 Nov 2009   #3
torrentg

7600.20510 x86
 
 

And if that doesn't help as the most likely first option, look into updating the bios and motherboard drivers too.
My System SpecsSystem Spec
.

30 Nov 2009   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by win7seattle View Post
My win 7 x64 machine BSOD's whenever it resumes from sleep. This is a new install with no third party applications and yes all the drivers and bios have been updated. If anyone can read the mini dump to help me with clues as to what the heck might be causing this I'd greatly appreciate it!

Hi and welcome

Well just took a quick look at your dmps. the cause was pretty evident. Hard disk error.

run chkdsk/f and let us know the results

Kenn J+




Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\112709-13468-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02852000 PsLoadedModuleList = 0xfffff800`02a8fe50
Debug session time: Fri Nov 27 23:23:10.286 2009 (GMT-5)
System Uptime: 0 days 8:51:16.129
Loading Kernel Symbols
...............................................................
................................................................
..........................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7A, {20, ffffffffc000009d, fffffa80053467c8, 0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4c830 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in. Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: 0000000000000020, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000009d, error status (normally i/o status code)
Arg3: fffffa80053467c8, current process (virtual address for lock type 3, or PTE)
Arg4: 0000000000000000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


ERROR_CODE: (NTSTATUS) 0xc000009d - STATUS_DEVICE_NOT_CONNECTED

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR: 0x7a_c000009d

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 1

LAST_CONTROL_TRANSFER: from fffff800028fbbec to fffff800028c3f00


STACK_TEXT:
fffff880`03308828 fffff800`028fbbec : 00000000`0000007a 00000000`00000020 ffffffff`c000009d fffffa80`053467c8 : nt!KeBugCheckEx
fffff880`03308830 fffff800`028ade67 : fffffa80`05346760 00000000`c000009d 00000000`00000000 fffffa80`053467f8 : nt! ?? ::FNODOBFM::`string'+0x4c830
fffff880`033088f0 fffff800`028a092f : fffffa80`0392e530 fffffa80`0392e580 00000000`00000000 00000000`00000000 : nt!IopCompletePageWrite+0x57
fffff880`03308920 fffff800`028cb25d : fffffa80`0392e530 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDeliverApc+0x1d7
fffff880`033089a0 fffff800`028c754b : 00000103`053c6f01 00000000`00000000 00000000`00000000 fffff880`03308a50 : nt!KiCommitThreadWait+0x3dd
fffff880`03308a30 fffff800`0285ca8f : fffffa80`00000002 fffff880`03308d20 00000000`00000001 fffffa80`00000013 : nt!KeWaitForMultipleObjects+0x271
fffff880`03308ce0 fffff800`02b67166 : fffffa80`0392e530 00000000`00000000 00000000`00000080 00000000`00000001 : nt!MiModifiedPageWriter+0xcf
fffff880`03308d40 fffff800`028a2486 : fffff880`02f63180 fffffa80`0392e530 fffff880`02f6dfc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`03308d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND: kb

FOLLOWUP_IP:
nt! ?? ::FNODOBFM::`string'+4c830
fffff800`028fbbec cc int 3

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: nt! ?? ::FNODOBFM::`string'+4c830

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe


DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600

FAILURE_BUCKET_ID: X64_0x7a_c000009d_nt!_??_::FNODOBFM::_string_+4c830

BUCKET_ID: X64_0x7a_c000009d_nt!_??_::FNODOBFM::_string_+4c830

Followup: MachineOwner
---------
My System SpecsSystem Spec
30 Nov 2009   #5
win7seattle

windows 7
 
 

I'm sorry I should have mentioned that I did chkdsk on all drives and returned no errors. I'm not sure if this could be an issue between my intel ssd and sata controller but it seems unlikely. This is my first time running x64 also, I'm thinking about re-installing x32 win 7 which maybe has better driver support, any other ideas?
My System SpecsSystem Spec
30 Nov 2009   #6
win7seattle

windows 7
 
 

I'm sorry, I did turn off my "turn hard disk off never" because I immediately suspected that was the problem, however it didn't make any difference. Something else that's weird, the BSOD seems to be somewhat dependent on length of time in sleep, if it's only a minute or two it works fine but after several minutes will BSOD when waking every time.
My System SpecsSystem Spec
30 Nov 2009   #7
win7seattle

windows 7
 
 

BTW - I never said thanks to everyone for your quick replies and generous help so thank you!
My System SpecsSystem Spec
30 Nov 2009   #8
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by win7seattle View Post
I'm sorry I should have mentioned that I did chkdsk on all drives and returned no errors. I'm not sure if this could be an issue between my intel ssd and sata controller but it seems unlikely. This is my first time running x64 also, I'm thinking about re-installing x32 win 7 which maybe has better driver support, any other ideas?

Like TG said. Bios, and drivers

You had some sort of hardware failure in both dumps with 2 different debuggers. Mybe controllers. You running a raid? any other odd hardware, overclocking?

Kenn J++
My System SpecsSystem Spec
30 Nov 2009   #9
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

This has been an ongoing problem with Windows 7 and seems to be related to drivers. About all you can do is try other drivers or wait for the drivers to get better. In the mean time, turning off sleep seems to be the only fix.
My System SpecsSystem Spec
01 Dec 2009   #10
rleeden

Windows 7 Home Premium (32 bit)
 
 

Quote   Quote: Originally Posted by chev65 View Post
This has been an ongoing problem with Windows 7 and seems to be related to drivers. About all you can do is try other drivers or wait for the drivers to get better. In the mean time, turning off sleep seems to be the only fix.
I've actually been having this problem since Vista SP2. De-installing SP2 cured the issue, then putting SP2 back reintroduced it. After a hard disk failure, a new disk didn't help either. I was then hoping that with a fresh install of Windows 7 I would see the back of this issue - but no

So, for me anyway, turning off sleep does seem to be the only fix. I use hibernate instead which seems to work fine - just takes longer to wake.
My System SpecsSystem Spec
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 BSOD when resuming from sleep win7 x64




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