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Win7 x64 persistent explorer.exe "crashes"
(This post moved from thread https://www.sevenforums.com/crashes-d...-crashing.html - sorry for the hijacking ...)
Hi All;
I'm having the exact same explorer.exe problem as Porkrinds' in https://www.sevenforums.com/crashes-d...-crashing.html .
I'm amazed at how similar the symptoms are - happened right after the install, is highly associated with right-click, kind of random but sort of reproducible, happens in aero or classic. It's good to know I am not alone!
Faulting application name: Explorer.EXE, version: 6.1.7600.16404, time stamp: 0x4a765771
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
Exception code: 0xc0000005
Fault offset: 0x0000000000051da0
Faulting process id: 0x9c4
Faulting application start time: 0x01ca6ed67558e343
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: b80840f8-dacc-11de-888b-0022192138a7
I have an Nvidia Quadro FX 570. Windows 7 seems to have found the latest drivers during the install.
For some odd reason, the bug seems to know when I'm about to shutdown - this is weird - as I start to close all my windows prior to start/shutdown, when I close the last window I will almost always get the explorer crash! "cue twilight-zone do-de-do-doo-do-de-do-doo "
I've been reading about debugger and generating dump files. I'm going to try that in a few minutes, but first I have some question for Citizen SulphericAcid (H2SO4) or other gurus.
I've found two files associated x64 debuggers.
15,953,408 dbg_amd64_6.11.1.404.msi
299,734,528 Windows_Win7.7600.16385.090713-1255.X64FRE.Symbols.msi
As a Windows 7 padawan I'd like to learn how to analyze my own dumps (why does that sound unsavory?!?), but I know I have a lot to learn. I've started by reading this:
List of Tools and Documentation
I've managed to get Windbg running, and the Windows 7-64 symbols installed. I've been looking at some of the dumps posted on this thread, but I think I need the symbols for explorer.exe. From Analyzing a User-Mode Dump File with WinDbg :
"You will also need to install all the symbol files for the user-mode process, either an application or system service, that caused the system to generate the dump file. If this code was written by you, the symbol files should have been generated when the code was compiled and linked. If this is commercial code, check on the product CD-ROM or contact the software manufacturer for these particular symbol files."
Anyone know if I do need those extra symbols for explorer.exe, and if so, where I can find them?
Thanks in advance, stand by for some dumps.
Raargh