Windows 7 randomly crashing after upgrade


  1. juank8041
    Posts : 1
    Windows 7 Home Premium
       New #1

    Windows 7 randomly crashing after upgrade


    Hello all,

    I've just upgraded from Vista to Windows 7 Home Premium and my system is constantly and randomly shutting down... It never happened before with Vista.

    I was anxious to upgrade to Windows 7, but now I wonder if Vista was justo Ok for me...

    Please, if someone has any ideas I'll appreciate any help.

    Regards,

    Juan

    System: Dell Inspirin 1545
    CPU: Intel Core 2 Duo
    RAM: 4 GB
    OS: Windows 7 Home Premium (32 bits)
      My Computer
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  3. usasma
    Posts : 5,705
    Win7 x64 + x86
       New #2

    Upload Dump Files
    Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.

    If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

    If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service - then post the link to it.
    Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDump

    MSINFO32
    Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
    Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
      My Computer
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