Windows Won't Shut Down

Mddw · 19 Dec 2009

I upgraded Windows 7 from Vista Home Premium a few weeks ago, and have had this problem ever since.

Whenever I try to shut down Windows 7, it tries to shut down for about 10-15 minutes, then goes to blue screen of death, then restarts. No data is lost when it boots up again (at least none that I know of), and most of the time if it does this, I simply hold down the power button to shut down instead. I want to shut down Windows the proper way and I know the method I've been using is damaging to the computer.

When it boots up after blue screen a notification pops up that states "Windows has recovered from an unexpected shut down", and I get these details:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8004EB1440
BCP3: FFFFF80000B9C518
BCP4: FFFFFA8003E04C10
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\121909-35474-01.dmp
C:\Users\Mddw\AppData\Local\Temp\WER-4377996-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I'm using Windows 7 Home Premium 64-bit on an HP Pavilion Slimline computer.

Other Problems:

Some applications take an unusually long time to start, or wont start at all (Specifically Winamp, but I recently upgraded it and its working fine, for now)

After about 30 min - an hour with the computer some programs have trouble starting, similar to the one stated above. Ex) I plug in a USB flash drive, and nothing happens, and windows explorer stops responding.

Sometimes after i come back from the screensaver, the toolbar and Icons will have disappeared completely.

Note: The above problems may have been fixed recently due to upgrades in software, and changes in personalization.

I mainly want help on the shut down problem.

Thank you in advance.

richc46 · 19 Dec 2009

[QUOTE=Mddw;450529]I upgraded Windows 7 from Vista Home Premium a few weeks ago, and have had this problem ever since.

Whenever I try to shut down Windows 7, it tries to shut down for about 10-15 minutes, then goes to blue screen of death, then restarts. No data is lost when it boots up again (at least none that I know of), and most of the time if it does this, I simply hold down the power button to shut down instead. I want to shut down Windows the proper way and I know the method I've been using is damaging to the computer.

When it boots up after blue screen a notification pops up that states "Windows has recovered from an unexpected shut down", and I get these details:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8004EB1440
BCP3: FFFFF80000B9C518
BCP4: FFFFFA8003E04C10
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\121909-35474-01.dmp
C:\Users\Mddw\AppData\Local\Temp\WER-4377996-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I'm using Windows 7 Home Premium 64-bit on an HP Pavilion Slimline computer.

Other Problems:

Some applications take an unusually long time to start, or wont start at all (Specifically Winamp, but I recently upgraded it and its working fine, for now)

After about 30 min - an hour with the computer some programs have trouble starting, similar to the one stated above. Ex) I plug in a USB flash drive, and nothing happens, and windows explorer stops responding.

Sometimes after i come back from the screensaver, the toolbar and Icons will have disappeared completely.

Note: The above problems may have been fixed recently due to upgrades in software, and changes in personalization.

I mainly want help on the shut down problem.

Thank you in advance.[/QUO

xxxxxxx

Try a disk check. Click computer icon>open>cdrive>properties>disk check
then
a repair install. Run your Windows DVD in upgrade mode 3 times.

Mddw · 20 Dec 2009

When I restarted to try a disk check, it actually shut down normally! How about that!

Anyway, thanks for the help. I know I'd get more help from a forum then any tech support or windows live chat. Here I get help from people who actually know what they are doing. None of that "is your computer plugged in?" BS.

Heres some reps for your trouble :)