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Windows 7: Event ID 500

02 Dec 2009   #1
PatrickGSR94

Windows 7 Professional x64
 
 
Event ID 500

I see tons of Event 500's in my Event Viewer. It says "The Desktop Window Manager is experiencing heavy resource contention. Scenario: Video memory resources are over-utilized. Reducing number of running programs and open windows may help resolve this condition".

You can see from my system setup that my system appears fairly substantial, with the exception of the graphics card. We use Autodesk Revit 3D architectural design software at my office, which doesn't make much use of the graphics card, at least it didn't used to on its previous graphics engine. Everyone on the Revit forums says a 128MB workstation card is plenty for Revit, and it was fine when I was running XP x86.

Older releases of Revit used Accurender's render engine and OpenGL graphics acceleration. The 2009 release switched to the Mental Ray engine, which is also used by 3D Studio Max, but still OpenGL. Now the current 2010 release uses Mental Ray, but they have switched to DirectX 9 hardware acceleration. I actually had to keep Direct3D acceleration turned off when was using 2010 on XP x86 to keep the program from crashing.

Now with Win7 x64 and 16GB RAM, I can use hardware acceleration and have not experienced any crashing. But I'm still on the same nVIDIA Quadro FX550 128MB graphics card. The nVIDIA driver is the most current as of about 2 weeks ago.

Could this be why I'm seeing all these Event 500's? Do I need to go to a 256 or 512MB workstation card? If I do, I would probably go with an FX580 card.


My System SpecsSystem Spec
.
02 Dec 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by PatrickGSR94 View Post
I see tons of Event 500's in my Event Viewer. It says "The Desktop Window Manager is experiencing heavy resource contention. Scenario: Video memory resources are over-utilized. Reducing number of running programs and open windows may help resolve this condition".

You can see from my system setup that my system appears fairly substantial, with the exception of the graphics card. We use Autodesk Revit 3D architectural design software at my office, which doesn't make much use of the graphics card, at least it didn't used to on its previous graphics engine. Everyone on the Revit forums says a 128MB workstation card is plenty for Revit, and it was fine when I was running XP x86.

Older releases of Revit used Accurender's render engine and OpenGL graphics acceleration. The 2009 release switched to the Mental Ray engine, which is also used by 3D Studio Max, but still OpenGL. Now the current 2010 release uses Mental Ray, but they have switched to DirectX 9 hardware acceleration. I actually had to keep Direct3D acceleration turned off when was using 2010 on XP x86 to keep the program from crashing.

Now with Win7 x64 and 16GB RAM, I can use hardware acceleration and have not experienced any crashing. But I'm still on the same nVIDIA Quadro FX550 128MB graphics card. The nVIDIA driver is the most current as of about 2 weeks ago.

Could this be why I'm seeing all these Event 500's? Do I need to go to a 256 or 512MB workstation card? If I do, I would probably go with an FX580 card.
Patrick Hi and welcome

You can see for yourself by running WEI, it will give you an accurate idea of what the video graphics status is. Windows experience Index's of 5+ are fine. If your workstaions score is under 5 say 3.2, its absolutely in need of a new card. I can barely use photoshop with a wei of 3.5

Good Luck

Ken J+
My System SpecsSystem Spec
02 Dec 2009   #3
PatrickGSR94

Windows 7 Professional x64
 
 

My WEI is 4.0, which is the score for "gaming graphics" even though this machine isn't used for gaming. Processor and RAM are up at 7.2, Aero performance is at 4.6, and HDD is at 5.9 (I guess because it's a 7200 RPM drive).

I have been having issues in Revit, which has a ribbon interface like Office 2008, with the ribbon blinking out and coming back. It happens a ton when I'm changing lots of stuff in various views, which causes the ribbon to have to change and refresh often.

If I switch to a Basic theme (without Aero) the problem goes away. I guess both Revit and the Aero themes put a load on the graphics card, which is why I'm experiencing these graphics issues in Revit when Aero is enabled?
My System SpecsSystem Spec
.

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 Event ID 500




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