BSOD BCCode: 1000007e


  1. Posts : 7
    windows7 Professional 64-bit
       #1

    BSOD BCCode: 1000007e


    I just built my computer about a week ago. System specs are in the profile.

    Basically:
    Windows 7 Professional 64-bit
    Intel i7 920
    6GB Mushkin DDR3 1333 RAM
    Sapphire 5850 Video Card

    Stock settings, not overclocking. I ran Prime95 for a couple hours with no errors. Memtest86+ with all 3 sticks for a total of ~20 hours (i had 2 errors, but those errors happened when I had the wrong Memory Timings set. Once I changed timings to the correct timings, ran for the ~20 hours with no errors).

    Also, of note (not sure if this is in anyway related), I did get some Memory Errors while playing a game (WoW stated that it ran into a problem reading a file). I am not sure if that is a RAM issue, or a memory/hard drive issue (I did copy the game folder across the network, which is roughly 16GB in size total).

    But I have so far gotten 2 BSOD's. I believe the first one was a different BSOD.

    Here is the popup that came up for the most recent BSOD. I have attached the .dmp files.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF88004FCCD45
    BCP3: FFFFF880057DD868
    BCP4: FFFFF880057DD0C0
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\120209-11828-01.dmp
    C:\Users\jaesun\AppData\Local\Temp\WER-19562-0.sysdata.xml

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      My Computer


  2. Posts : 5,747
    7600.20510 x86
       #2

    Hi.

    Update or uninstall the utility that owns this driver:

    "UltraMonUtility UltraMonUtility.sys Thu Nov 13 20:10:30 2008 "

    Update this driver:

    RTKVHD64 RTKVHD64.sys Thu Oct 30 23:44:10 2008

    Adjust your bios timings and Vdimm for your specific RAM modules. Visit RAM maker's page for details.

    Please post a new crash dump if you need, after doing these things.
      My Computer


  3. Posts : 7
    windows7 Professional 64-bit
    Thread Starter
       #3

    alright. if it does another BSOD, ill post again after.

    Was the UltraMon part of the cause both times? whenever I open the .dmp files, it's gibberish (at least in notepad), so i dont know from looking at it myself. I have the latest UltraMon released, but it is only beta at the moment for win7 64 (sigh)

    memory timings should be good as I got them from the Mushkin forums for my mobo.
      My Computer


  4. Posts : 5,747
    7600.20510 x86
       #4

    Vdimm is very important also.

    The driver I listed was responsible for at least 1 of the bsod.

    The other UltraMon one uses a driver from 2008 and that may or may not be causing issues. Definitely update RTKVHD64.sys then see how it goes.
      My Computer


  5. Posts : 3
    Windows 7 64-bit
       #5

    Similar issue here.
    Win7 Home premium 64-bit
    6gb Corsair dominator 1600
    i7 920
    gtx 470

    I installed a new CPU cooler with a backplate, so I took out all of my memory to make the process easier. When I booted back in, Windows only read 4gb installed, but cpuz read 6gb. I changed the positions of dimms and booted back in, 6gb recognized by Windows.

    I crashed out of BC2 to desktop an hour or so earlier. When playing Empire: Total War, I got this bsod.

    I'm running an OC that was stable prior to the installation of the cooler when I took out and reinstalled all of my hardware. (166 base clock, stock vcore, 1664 mhz RAM, 1.6v Dram voltage, qpi 1.3v). This bsod is new.

    Thanks
      My Computer


  6. Posts : 1
    windows 7 ultimate x64
       #6

    hi guys having some issues with my pc im running windows 7 ultimate x64, with 8 gig ram and amd phenom 2, and an ati radeon 4800. i was originaly getting a 1e bccode after reading around several places of hearing about the network card could be the cause i downloaded new drivers for it and then proceeded to get a new bsod code 7e i have uploaded both dump files
      My Computer


 

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