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Windows 7: BSOD BCCode: 1000007e

02 Dec 2009   #1

windows7 Professional 64-bit
BSOD BCCode: 1000007e

I just built my computer about a week ago. System specs are in the profile.

Windows 7 Professional 64-bit
Intel i7 920
6GB Mushkin DDR3 1333 RAM
Sapphire 5850 Video Card

Stock settings, not overclocking. I ran Prime95 for a couple hours with no errors. Memtest86+ with all 3 sticks for a total of ~20 hours (i had 2 errors, but those errors happened when I had the wrong Memory Timings set. Once I changed timings to the correct timings, ran for the ~20 hours with no errors).

Also, of note (not sure if this is in anyway related), I did get some Memory Errors while playing a game (WoW stated that it ran into a problem reading a file). I am not sure if that is a RAM issue, or a memory/hard drive issue (I did copy the game folder across the network, which is roughly 16GB in size total).

But I have so far gotten 2 BSOD's. I believe the first one was a different BSOD.

Here is the popup that came up for the most recent BSOD. I have attached the .dmp files.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP3: FFFFF880057DD868
BCP4: FFFFF880057DD0C0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:

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My System SpecsSystem Spec
02 Dec 2009   #2

7600.20510 x86


Update or uninstall the utility that owns this driver:

"UltraMonUtility UltraMonUtility.sys Thu Nov 13 20:10:30 2008 "

Update this driver:

RTKVHD64 RTKVHD64.sys Thu Oct 30 23:44:10 2008

Adjust your bios timings and Vdimm for your specific RAM modules. Visit RAM maker's page for details.

Please post a new crash dump if you need, after doing these things.
My System SpecsSystem Spec
02 Dec 2009   #3

windows7 Professional 64-bit

alright. if it does another BSOD, ill post again after.

Was the UltraMon part of the cause both times? whenever I open the .dmp files, it's gibberish (at least in notepad), so i dont know from looking at it myself. I have the latest UltraMon released, but it is only beta at the moment for win7 64 (sigh)

memory timings should be good as I got them from the Mushkin forums for my mobo.
My System SpecsSystem Spec

02 Dec 2009   #4

7600.20510 x86

Vdimm is very important also.

The driver I listed was responsible for at least 1 of the bsod.

The other UltraMon one uses a driver from 2008 and that may or may not be causing issues. Definitely update RTKVHD64.sys then see how it goes.
My System SpecsSystem Spec
04 Jul 2010   #5

Windows 7 64-bit

Similar issue here.
Win7 Home premium 64-bit
6gb Corsair dominator 1600
i7 920
gtx 470

I installed a new CPU cooler with a backplate, so I took out all of my memory to make the process easier. When I booted back in, Windows only read 4gb installed, but cpuz read 6gb. I changed the positions of dimms and booted back in, 6gb recognized by Windows.

I crashed out of BC2 to desktop an hour or so earlier. When playing Empire: Total War, I got this bsod.

I'm running an OC that was stable prior to the installation of the cooler when I took out and reinstalled all of my hardware. (166 base clock, stock vcore, 1664 mhz RAM, 1.6v Dram voltage, qpi 1.3v). This bsod is new.

My System SpecsSystem Spec
26 Jul 2011   #6

windows 7 ultimate x64

hi guys having some issues with my pc im running windows 7 ultimate x64, with 8 gig ram and amd phenom 2, and an ati radeon 4800. i was originaly getting a 1e bccode after reading around several places of hearing about the network card could be the cause i downloaded new drivers for it and then proceeded to get a new bsod code 7e i have uploaded both dump files
My System SpecsSystem Spec

 BSOD BCCode: 1000007e

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