What is the cause of my BSOD?

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  1. Posts : 96
    Window 7 Ultimate 64 bit Retail
       #1

    What is the cause of my BSOD?


    Yesterday I gotten 4 times of BlueScreen when I am doing language installation (updates from Microsoft) and with my external hdd turn on.

    Fearing that it is my Ext HDD is the cause, I turned off the power and let my computer run for a night. Surprisingly, there's no sign of BSOD at all.

    Earlier on, I started installing the language with my ext HDD not turning on, I then gotten the blue screen.

    After restarting the computer and check under whats the problem, this is what it said:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID:

    Additional information about the problem:
    BCCode: 7f
    BCP1: 0000000000000008
    BCP2: 0000000080050031
    BCP3: 00000000000006F8
    BCP4: FFFFF80002A9185F
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\120309-29156-01.dmp
    C:\Users\Boon Ong\AppData\Local\Temp\WER-54359-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Highlights - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
    There's no issue if I don't install the language, right?
      My Computer


  2. Posts : 5,747
    7600.20510 x86
       #2

    Hi. You can follow this so we are able to help.
      My Computer


  3. Posts : 96
    Window 7 Ultimate 64 bit Retail
    Thread Starter
       #3

    Thank you, torrentg.

    I had zipped up today and yesterday dump.
    Today is the latest crash I got so far.

    Appreciate for the help.
      My Computer


  4. Posts : 5,747
    7600.20510 x86
       #4

    You're welcome.

    Update these drivers to latest:

    adfs adfs.SYS Mon Nov 03 11:48:14 2008
    wacommousefilter wacommousefilter.sys Fri Feb 16 13:12:17 2007
    WacomVKHid WacomVKHid.sys Thu Feb 15 18:10:54 2007

    See if there's a bios update for the motherboard too, and install. Disable bios caching in the bios settings.
    If overclocking, return to default speed.
      My Computer


  5. Posts : 96
    Window 7 Ultimate 64 bit Retail
    Thread Starter
       #5

    Thank you so TG.

    I will try update the BIOS using this site:
    DFI LANParty:The Best OC Platform! Overclock, Motherboard, Intel, AMD

    However, which one should I use?
    AMI BIOS Update Guideline using Ez_flash3264 Ver 001 ? I never did a BIOS update before tho.

    Oh yah, which program can I install to find out what is my mobo model?

    As for Wacom, I recently just did a installation from the site tho. I'm quite certain it is the latest driver, I reckon.

    But why is it when I install the language, it will occur this situation?

    Appreciated.
      My Computer


  6. Posts : 5,705
    Win7 x64 + x86
       #6

    I would suggest running Driver Verifier to see if we can force the system to give up the name of the offending driver. Please follow these instructions exactly:
    Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.


    So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista Startup Repair feature).


    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
    - Select "Automatically select unsigned drivers" and click "Next"
    If no drivers show up, then select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.


    Reboot the system and waitfor it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
    Reboot into Windows (after the crash) and turn offDriver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.


    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
    If that doesn't work, post back and we'll have to see about fixing the registry entry off-line.


    More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users
      My Computer


  7. Posts : 96
    Window 7 Ultimate 64 bit Retail
    Thread Starter
       #7

    I did the verifier last night, but after rebooting, no crash sight at all. Then I continue to use as normal, launch the updates of language and install it. Until now (been a whole night), it did not crash at all.
      My Computer


  8. Posts : 96
    Window 7 Ultimate 64 bit Retail
    Thread Starter
       #8

    Gotten another crash today. After going to Minidump folders, I realised there's another error dump created this afternoon when I was away without knowing.

    The first error is
    120509-44609-01.dmp.

    Then
    120509-29359-01.dmp

    What is the cause of it?
      My Computer


  9. Posts : 5,747
    7600.20510 x86
       #9

    Code:
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa80047e0060, Physical Device Object of the stack
    Arg3: fffff80003fee518, Functional Device Object of the stack
    Arg4: fffffa8007171010, The blocked IRP
    These drivers are the most likely cause, so update or uninstall from the system (same ones as before, unchanged still):

    wacommousefilter wacommousefilter.sys Fri Feb 16 13:12:17 2007
    WacomVKHid WacomVKHid.sys Thu Feb 15 18:10:54 2007
    adfs adfs.SYS Mon Nov 03 11:48:14 2008

    I see you have some M-Audio gear. Cool. Check my specs about sound. Do you use Pro Tools?
      My Computer


  10. Posts : 96
    Window 7 Ultimate 64 bit Retail
    Thread Starter
       #10

    Thanks TG.

    I try to remove Wacom software and run the backup again. It is weird that it only occur when I am doing back up. Argh..

    I'm still using M-Audio Delta 66 which I bought it from my ex coll for SGD400 (i think) around year 2003. I thought my SC give way when I just install my new heatsink till I move to another PCI slot. (darn.. Thought I can get a new soundcard!)

    I do not use Pro Tools for a long time. But I am a Cubase and Samplitude user tho.

    Sad to say M-Audio no longer support MidiSport 2x2 for Win 7 64bit, I have to either sell it away cheaply.
    MOTU is great stuff! Is it this: MOTU.com - Traveler-mk3 Overview

    Am looking at Focusrite Sapphire 24 Focusrite Audio Engineering | US Site | Products | Saffire | Saffire PRO 24

    Needed with MIDI support, volume control for stereo output and headphone i/p with volume control too.
      My Computer


 
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