Windows 7 BSOD!!


  1. Posts : 4
    Windows 7
       #1

    Windows 7 BSOD!!


    My computer is suffering from the Blue Screen of Death. I need help!

    Here is the info my computer gives me when it reboots.

    Script:
    Problem signature:
      
    Problem Event Name:    BlueScreen
      OS Version
    :    6.1.7600.2.0.0.768.3
      Locale ID
    :    1033

    Additional information about the problem
    :
      
    BCCode:    1e
      BCP1
    :    0000000000000000
      BCP2
    :    0000000000000000
      BCP3
    :    0000000000000000
      BCP4
    :    0000000000000000
      OS Version
    :    6_1_7600
      Service Pack
    :    0_0
      Product
    :    768_1

    Files that help describe the problem
    :
      
    C:\Windows\Minidump\120209-21138-01.dmp
      C
    :\Users\Michael\AppData\Local\Temp\WER-78484-0.sysdata.xml

    Read our privacy statement online
    :
      
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 
    Can anyone Help?!?
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    MGriff20 said:
    My computer is suffering from the Blue Screen of Death. I need help!

    Here is the info my computer gives me when it reboots.

    Script:
    Problem signature:
      
    Problem Event Name:    BlueScreen
      OS Version
    :    6.1.7600.2.0.0.768.3
      Locale ID
    :    1033

    Additional information about the problem
    :
      
    BCCode:    1e
      BCP1
    :    0000000000000000
      BCP2
    :    0000000000000000
      BCP3
    :    0000000000000000
      BCP4
    :    0000000000000000
      OS Version
    :    6_1_7600
      Service Pack
    :    0_0
      Product
    :    768_1

    Files that help describe the problem
    :
      
    C:\Windows\Minidump\120209-21138-01.dmp
      C
    :\Users\Michael\AppData\Local\Temp\WER-78484-0.sysdata.xml

    Read our privacy statement online
    :
      
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 
    Can anyone Help?!?
    Hi and welcome

    Can you use these instructions to find and upload the crash DMP file? https://www.sevenforums.com/crash-loc...d-problem.html Thanks

    Ken J+
      My Computer


  3. Posts : 5,747
    7600.20510 x86
       #3

    Hi. You rar-ed multiple shortcuts to the .dmp files instead of the actual .dmp files themselves.

    So, ya. You can try again and attach a new .rar file to a post in the same way as before.
      My Computer


  4. Posts : 4
    Windows 7
    Thread Starter
       #4

    Ok....Here is the actual minidump files, i hope. :P
      My Computer


  5. Posts : 5,747
    7600.20510 x86
       #5

    Update your wireless adapter driver:

    WUSB54Gv4x64.sys

    Your video card driver could use a little updating too, from ATI's website. But that's neither the cause, nor too old.
      My Computer


  6. Posts : 4
    Windows 7
    Thread Starter
       #6

    Ok i tried, but this is what it says.

    "Windows has determined the driver software for your device is up to date"

    What do i do now?
      My Computer


  7. Posts : 5,747
    7600.20510 x86
       #7

    Make sure the new driver is actually newer.

    Right click it in device manager. Update driver software. Browse. Let me pick. Have disk. Browse. Double click the .inf. Hit ok. Hit next.
      My Computer


  8. Posts : 5,705
    Win7 x64 + x86
       #8

    Do not use the "Update driver software" thing from within Device Manager,
    or the driver update offered from Windows Update.
    Those drivers are usually older than the one's that you get from the manufacturer's website - and they have (IMO) a lot of problems.

    Visit the website of the manufacturer of your USB wireless adapter.
    Make sure that you get the latest Windows 7 64 bit driver.
    This is (if I'm not mistaken) one of the RaLink chipsets - so post back if there isn't a 64 bit Win7 driver at the manufacturer's website. Don't try to use the Vista driver as it has caused problems in the past for others.
      My Computer


  9. Posts : 4
    Windows 7
    Thread Starter
       #9

    usasma said:
    Do not use the "Update driver software" thing from within
    Visit the website of the manufacturer of your USB wireless adapter.
    Make sure that you get the latest Windows 7 64 bit driver.
    This is (if I'm not mistaken) one of the RaLink chipsets - so post back if there isn't a 64 bit Win7 driver at the manufacturer's website. Don't try to use the Vista driver as it has caused problems in the past for others.
    You are correct, it is RaLink. After you guys pointed me in the right direction informing me it was my Wireless USB adapter, i did some research and found this guys post.

    Windows 7 and WUSB54G

    I followed his instructions and haven't had a problem yet!

    Thanks 4 the help guys!
      My Computer


  10. Posts : 5,705
    Win7 x64 + x86
       #10

    Glad that it worked for you!
    Thanks for letting us know!
      My Computer


 

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