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Windows 7: Windows 7 BSOD!!

03 Dec 2009   #1
MGriff20

Windows 7
 
 
Windows 7 BSOD!!

My computer is suffering from the Blue Screen of Death. I need help!

Here is the info my computer gives me when it reboots.

Script:
Problem signature:
  
Problem Event Name:    BlueScreen
  OS Version
:    6.1.7600.2.0.0.768.3
  Locale ID
:    1033

Additional information about the problem
:
  
BCCode:    1e
  BCP1
:    0000000000000000
  BCP2
:    0000000000000000
  BCP3
:    0000000000000000
  BCP4
:    0000000000000000
  OS Version
:    6_1_7600
  Service Pack
:    0_0
  Product
:    768_1

Files that help describe the problem
:
  
C:\Windows\Minidump\120209-21138-01.dmp
  C
:\Users\Michael\AppData\Local\Temp\WER-78484-0.sysdata.xml

Read our privacy statement online
:
  
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 
Can anyone Help?!?


My System SpecsSystem Spec
.
03 Dec 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by MGriff20 View Post
My computer is suffering from the Blue Screen of Death. I need help!

Here is the info my computer gives me when it reboots.

Script:
Problem signature:
  
Problem Event Name:    BlueScreen
  OS Version
:    6.1.7600.2.0.0.768.3
  Locale ID
:    1033

Additional information about the problem
:
  
BCCode:    1e
  BCP1
:    0000000000000000
  BCP2
:    0000000000000000
  BCP3
:    0000000000000000
  BCP4
:    0000000000000000
  OS Version
:    6_1_7600
  Service Pack
:    0_0
  Product
:    768_1

Files that help describe the problem
:
  
C:\Windows\Minidump\120209-21138-01.dmp
  C
:\Users\Michael\AppData\Local\Temp\WER-78484-0.sysdata.xml

Read our privacy statement online
:
  
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 
Can anyone Help?!?
Hi and welcome

Can you use these instructions to find and upload the crash DMP file? https://www.sevenforums.com/crash-loc...d-problem.html Thanks

Ken J+
My System SpecsSystem Spec
04 Dec 2009   #3
torrentg

7600.20510 x86
 
 

Hi. You rar-ed multiple shortcuts to the .dmp files instead of the actual .dmp files themselves.

So, ya. You can try again and attach a new .rar file to a post in the same way as before.
My System SpecsSystem Spec
.

04 Dec 2009   #4
MGriff20

Windows 7
 
 

Ok....Here is the actual minidump files, i hope. :P
My System SpecsSystem Spec
04 Dec 2009   #5
torrentg

7600.20510 x86
 
 

Update your wireless adapter driver:

WUSB54Gv4x64.sys

Your video card driver could use a little updating too, from ATI's website. But that's neither the cause, nor too old.
My System SpecsSystem Spec
04 Dec 2009   #6
MGriff20

Windows 7
 
 

Ok i tried, but this is what it says.

"Windows has determined the driver software for your device is up to date"

What do i do now?
My System SpecsSystem Spec
04 Dec 2009   #7
torrentg

7600.20510 x86
 
 

Make sure the new driver is actually newer.

Right click it in device manager. Update driver software. Browse. Let me pick. Have disk. Browse. Double click the .inf. Hit ok. Hit next.
My System SpecsSystem Spec
04 Dec 2009   #8
usasma
Microsoft MVP

 
 

Do not use the "Update driver software" thing from within Device Manager,
or the driver update offered from Windows Update.
Those drivers are usually older than the one's that you get from the manufacturer's website - and they have (IMO) a lot of problems.

Visit the website of the manufacturer of your USB wireless adapter.
Make sure that you get the latest Windows 7 64 bit driver.
This is (if I'm not mistaken) one of the RaLink chipsets - so post back if there isn't a 64 bit Win7 driver at the manufacturer's website. Don't try to use the Vista driver as it has caused problems in the past for others.
My System SpecsSystem Spec
05 Dec 2009   #9
MGriff20

Windows 7
 
 

Quote   Quote: Originally Posted by usasma View Post
Do not use the "Update driver software" thing from within
Visit the website of the manufacturer of your USB wireless adapter.
Make sure that you get the latest Windows 7 64 bit driver.
This is (if I'm not mistaken) one of the RaLink chipsets - so post back if there isn't a 64 bit Win7 driver at the manufacturer's website. Don't try to use the Vista driver as it has caused problems in the past for others.
You are correct, it is RaLink. After you guys pointed me in the right direction informing me it was my Wireless USB adapter, i did some research and found this guys post.

Windows 7 and WUSB54G

I followed his instructions and haven't had a problem yet!

Thanks 4 the help guys!
My System SpecsSystem Spec
05 Dec 2009   #10
usasma
Microsoft MVP

 
 

Glad that it worked for you!
Thanks for letting us know!
My System SpecsSystem Spec
Reply

 Windows 7 BSOD!!




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