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Windows 7: Unexpected BSOD

01 Jan 2010   #21
beethoven

Windows 7 Professional x64
 
 
New BSOD

Hi there,

It seems that the new year it's not a good one for me. In the first day of the year a new BSOD raised up in front of my face while I was playing Need for Speed Shift (Tier 2). I don't know how to interpret it. I know you can to it much more better, so here I am asking your for help. Thank you in advance for the answer. Here it is the report file:

Version=1
EventType=BlueScreen
EventTime=129068283668249002
ReportType=4
Consent=1
UploadTime=129068283956431597
ReportIdentifier=c1ef3164-f6de-11de-9657-005056c00008
IntegratorReportIdentifier=010110-18829-01
Response.Str=http:////oca.microsoft.com//resredir.aspx?sid=10&Bucket=X64_0x1a_41790_nt!MiDeleteVirtualAddresses+41b1e&ID=3eeee6d1-5bfe-4c99-8644-6d1fdd7519ac
Response.AnalysisBucket=X64_0x1a_41790_nt!MiDeleteVirtualAddresses+41b1e
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1048
UI[2]=C:\Windows\system32\wer.dll
UI[3]=Windows has recovered from an unexpected shutdown
UI[4]=Windows can check online for a solution to the problem.
UI[5]=&Check for solution
UI[6]=&Check later
UI[7]=Cancel
UI[8]=Windows has recovered from an unexpected shutdown
UI[9]=A problem caused Windows to stop working correctly. Windows will notify you if a solution is available.
UI[10]=Close
Sec[0].Key=BCCode
Sec[0].Value=1a
Sec[1].Key=BCP1
Sec[1].Value=0000000000041790
Sec[2].Key=BCP2
Sec[2].Value=FFFFFA8003706A40
Sec[3].Key=BCP3
Sec[3].Value=000000000000FFFF
Sec[4].Key=BCP4
Sec[4].Value=0000000000000000
Sec[5].Key=OS Version
Sec[5].Value=6_1_7600
Sec[6].Key=Service Pack
Sec[6].Value=0_0
Sec[7].Key=Product
Sec[7].Value=256_1
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=CA
State[1].Value=1
State[2].Key=BLOB
State[2].Value=CHKSUM=1248DB05398572E976E4C4D5A84DFC43;BID=OCATAG;ID=3eeee6d1-5bfe-4c99-8644-6d1fdd7519ac;SID=10;SUB=1//1//2010 7:06:00 AM
File[0].CabName=010110-18829-01.dmp
File[0].Path=010110-18829-01.dmp
File[0].Flags=851970
File[0].Type=2
File[0].Original.Path=C:\Windows\Minidump\010110-18829-01.dmp
File[1].CabName=sysdata.xml
File[1].Path=WER-30248-0.sysdata.xml
File[1].Flags=851970
File[1].Type=5
File[1].Original.Path=C:\Users\Betino\AppData\Local\Temp\WER-30248-0.sysdata.xml
File[2].CabName=WERInternalMetadata.xml
File[2].Path=WER3255.tmp.WERInternalMetadata.xml
File[2].Flags=589827
File[2].Type=5
File[2].Original.Path=C:\Users\Betino\AppData\Local\Temp\WER3255.tmp.WERInternalMetadata.xml
File[3].CabName=Report.cab
File[3].Path=Report.cab
File[3].Flags=196608
File[3].Type=7
File[3].Original.Path=Report.cab
FriendlyEventName=Shut down unexpectedly
ConsentKey=BlueScreen
AppName=Windows
AppPath=C:\Windows\System32\WerFault.exe

I don't know why can't I upload any file. I have to upload the .dmp file, but it says "invalid file"' for every file I try to upload. I'll try again a bit later.


My System SpecsSystem Spec
.
01 Jan 2010   #22
usasma
Microsoft MVP

 
 

You have to zip up the files as the forums won't allow you to upload a .dmp file
Quote:
Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
{Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service - then post the link to it.
Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDump
My System SpecsSystem Spec
02 Jan 2010   #23
beethoven

Windows 7 Professional x64
 
 

Ah, yes. I have forgotten. Sorry! I am uploading it now in .zip format. Thank you!
My System SpecsSystem Spec
.

02 Jan 2010   #24
reghakr

Windows 7 Pro & Vista Home Premium
 
 

I believe the file usama is looking for is the 010110-18829-01.dmp file
My System SpecsSystem Spec
02 Jan 2010   #25
beethoven

Windows 7 Professional x64
 
 

Oh, yes. Sorry again. I chose a wrong file when I created the zip archive. Here is the right file.
My System SpecsSystem Spec
02 Jan 2010   #26
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by beethoven View Post
Hi there,

It seems that the new year it's not a good one for me. In the first day of the year a new BSOD raised up in front of my face while I was playing Need for Speed Shift (Tier 2). I don't know how to interpret it. I know you can to it much more better, so here I am asking your for help. Thank you in advance for the answer. Here it is the report file:

Version=1
EventType=BlueScreen
EventTime=129068283668249002
ReportType=4
Consent=1
UploadTime=129068283956431597
ReportIdentifier=c1ef3164-f6de-11de-9657-005056c00008
IntegratorReportIdentifier=010110-18829-01
Response.Str=http:////oca.microsoft.com//resredir.aspx?sid=10&Bucket=X64_0x1a_41790_nt!MiDeleteVirtualAddresses+41b1e&ID=3eeee6d1-5bfe-4c99-8644-6d1fdd7519ac
Response.AnalysisBucket=X64_0x1a_41790_nt!MiDeleteVirtualAddresses+41b1e
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1048
UI[2]=C:\Windows\system32\wer.dll
UI[3]=Windows has recovered from an unexpected shutdown
UI[4]=Windows can check online for a solution to the problem.
UI[5]=&Check for solution
UI[6]=&Check later
UI[7]=Cancel
UI[8]=Windows has recovered from an unexpected shutdown
UI[9]=A problem caused Windows to stop working correctly. Windows will notify you if a solution is available.
UI[10]=Close
Sec[0].Key=BCCode
Sec[0].Value=1a
Sec[1].Key=BCP1
Sec[1].Value=0000000000041790
Sec[2].Key=BCP2
Sec[2].Value=FFFFFA8003706A40
Sec[3].Key=BCP3
Sec[3].Value=000000000000FFFF
Sec[4].Key=BCP4
Sec[4].Value=0000000000000000
Sec[5].Key=OS Version
Sec[5].Value=6_1_7600
Sec[6].Key=Service Pack
Sec[6].Value=0_0
Sec[7].Key=Product
Sec[7].Value=256_1
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=CA
State[1].Value=1
State[2].Key=BLOB
State[2].Value=CHKSUM=1248DB05398572E976E4C4D5A84DFC43;BID=OCATAG;ID=3eeee6d1-5bfe-4c99-8644-6d1fdd7519ac;SID=10;SUB=1//1//2010 7:06:00 AM
File[0].CabName=010110-18829-01.dmp
File[0].Path=010110-18829-01.dmp
File[0].Flags=851970
File[0].Type=2
File[0].Original.Path=C:\Windows\Minidump\010110-18829-01.dmp
File[1].CabName=sysdata.xml
File[1].Path=WER-30248-0.sysdata.xml
File[1].Flags=851970
File[1].Type=5
File[1].Original.Path=C:\Users\Betino\AppData\Local\Temp\WER-30248-0.sysdata.xml
File[2].CabName=WERInternalMetadata.xml
File[2].Path=WER3255.tmp.WERInternalMetadata.xml
File[2].Flags=589827
File[2].Type=5
File[2].Original.Path=C:\Users\Betino\AppData\Local\Temp\WER3255.tmp.WERInternalMetadata.xml
File[3].CabName=Report.cab
File[3].Path=Report.cab
File[3].Flags=196608
File[3].Type=7
File[3].Original.Path=Report.cab
FriendlyEventName=Shut down unexpectedly
ConsentKey=BlueScreen
AppName=Windows
AppPath=C:\Windows\System32\WerFault.exe

I don't know why can't I upload any file. I have to upload the .dmp file, but it says "invalid file"' for every file I try to upload. I'll try again a bit later.

Hi and welcome

You just beed to zip the dmp and it will work

Ken
My System SpecsSystem Spec
02 Jan 2010   #27
usasma
Microsoft MVP

 
 

Start with this:
Quote:
H/W Diagnostics:
Please start by running these hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)
Please update or remove these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager. Please use the following instructions to locate the most current drivers:
Quote:
How To Find Updated Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
Here's the older drivers:
Code:
Apfiltr.sys  Wed Oct 29 19:42:41 2008
mdmxsdk.sys  Mon Jun 19 17:27:26 2006
rimssn64.sys Tue Sep 02 04:50:00 2008
risdsn64.sys Mon Sep 22 05:54:03 2008
RTL8187.sys  Thu Jun 26 21:40:34 2008
SFEP.sys     Fri Aug 03 01:35:53 2007
xaudio64.sys Tue Nov 28 19:45:04 2006
Then, post back with any further BSOD's that occur after everything is updated.

Summary of the BSOD:
Code:
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Jan  1 09:04:31.388 2010 (GMT-5)
System Uptime: 0 days 22:32:32.183
BugCheck 1A, {41790, fffffa8003706a40, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+339d6 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  shift.exe
My System SpecsSystem Spec
03 Jan 2010   #28
beethoven

Windows 7 Professional x64
 
 

Hi,

I have updated some drivers, those who I found in device manager (I mean the .sys files). And got a new BSOD while I killed the NFS Shift process since it was not responding, due to a alt-tab switch between processes.

Here is the report file:

Version=1
EventType=BlueScreen
EventTime=129070258789073216
ReportType=4
Consent=1
UploadTime=129070259014853762
ReportIdentifier=a8b00fe6-f8aa-11de-819f-005056c00008
IntegratorReportIdentifier=010310-18891-01
Response.type=4
Response.AnalysisBucket=X64_0x3B_nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1048
UI[2]=C:\Windows\system32\wer.dll
UI[3]=Windows has recovered from an unexpected shutdown
UI[4]=Windows can check online for a solution to the problem.
UI[5]=&Check for solution
UI[6]=&Check later
UI[7]=Cancel
UI[8]=Windows has recovered from an unexpected shutdown
UI[9]=A problem caused Windows to stop working correctly. Windows will notify you if a solution is available.
UI[10]=Close
Sec[0].Key=BCCode
Sec[0].Value=3b
Sec[1].Key=BCP1
Sec[1].Value=00000000C0000005
Sec[2].Key=BCP2
Sec[2].Value=FFFFF80002C5701E
Sec[3].Key=BCP3
Sec[3].Value=FFFFF88007E96CB0
Sec[4].Key=BCP4
Sec[4].Value=0000000000000000
Sec[5].Key=OS Version
Sec[5].Value=6_1_7600
Sec[6].Key=Service Pack
Sec[6].Value=0_0
Sec[7].Key=Product
Sec[7].Value=256_1
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=CA
State[1].Value=1
State[2].Key=BLOB
State[2].Value=CHKSUM=E6825749F32282F3E771D63D602B3A71;BID=OCATAG;ID=e2323990-b5d7-47ac-8af5-4253bccaeb21;SUB=1//3//2010 1:57:34 PM
File[0].CabName=010310-18891-01.dmp
File[0].Path=010310-18891-01.dmp
File[0].Flags=851970
File[0].Type=2
File[0].Original.Path=C:\Windows\Minidump\010310-18891-01.dmp
File[1].CabName=sysdata.xml
File[1].Path=WER-60387-0.sysdata.xml
File[1].Flags=851970
File[1].Type=5
File[1].Original.Path=C:\Users\Betino\AppData\Local\Temp\WER-60387-0.sysdata.xml
File[2].CabName=WERInternalMetadata.xml
File[2].Path=WER58C9.tmp.WERInternalMetadata.xml
File[2].Flags=589827
File[2].Type=5
File[2].Original.Path=C:\Users\Betino\AppData\Local\Temp\WER58C9.tmp.WERInternalMetadata.xml
File[3].CabName=Report.cab
File[3].Path=Report.cab
File[3].Flags=196608
File[3].Type=7
File[3].Original.Path=Report.cab
FriendlyEventName=Shut down unexpectedly
ConsentKey=BlueScreen
AppName=Windows
AppPath=C:\Windows\System32\WerFault.exe


I have also attached the .zip file with the .dmp file.
My System SpecsSystem Spec
03 Jan 2010   #29
usasma
Microsoft MVP

 
 

Here's the older drivers that were present in this dump file:
Code:
Apfiltr.sys  Wed Oct 29 19:42:41 2008
CAX_CNXT.sys Fri Dec 22 15:29:46 2006
CAX_DPV.sys  Fri Dec 22 15:33:24 2006
CAXHWAZL.sys Fri Dec 22 15:30:47 2006
mdmxsdk.sys  Mon Jun 19 17:27:26 2006
rimssn64.sys Tue Sep 02 04:50:00 2008
risdsn64.sys Mon Sep 22 05:54:03 2008
RTL8187.sys  Thu Jun 26 21:40:34 2008 
SFEP.sys     Fri Aug 03 01:35:53 2007
xaudio64.sys Tue Nov 28 19:45:04 2006
Please update the drivers as I recommended in my previous post. Then we can move on from there.
My System SpecsSystem Spec
03 Jan 2010   #30
beethoven

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by usasma View Post
Here's the older drivers that were present in this dump file:
Code:
Apfiltr.sys  Wed Oct 29 19:42:41 2008
CAX_CNXT.sys Fri Dec 22 15:29:46 2006
CAX_DPV.sys  Fri Dec 22 15:33:24 2006
CAXHWAZL.sys Fri Dec 22 15:30:47 2006
mdmxsdk.sys  Mon Jun 19 17:27:26 2006
rimssn64.sys Tue Sep 02 04:50:00 2008
risdsn64.sys Mon Sep 22 05:54:03 2008
RTL8187.sys  Thu Jun 26 21:40:34 2008 
SFEP.sys     Fri Aug 03 01:35:53 2007
xaudio64.sys Tue Nov 28 19:45:04 2006
Please update the drivers as I recommended in my previous post. Then we can move on from there.
I have searched for them, but found not newer. They are the latest from sony.com website. It's because they don't use to update all of them, but only the "visible" ones. I'll try too google much more.

Thanks again!
My System SpecsSystem Spec
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