DxDiag not able to retrieve any informations

Hello,

I'm running Windows 7 Ultimate (32). I wanted to run DxDiag to check for problems but it is not able to retrieve any informations about my system. It keeps displaying errors such as :

"Error: Problems while getting the base display informations"
"Error: Problems while getting the base audio informations"
"Error: Problems while getting the base EVR informations"
"Error: Problems while getting the additional display informations"
"Error: Problems while getting the additional audio informations"

These may not be the exact messages in english as I'm translating them for a french OS.

I tried installing the August version of DX but it did not solved the problem.

Can you help me please ?

Thanks.

Gildas

Can you help me ?

I forgot to say that I'm able to get a DxDiag.txt file. I added it as an attachement.

Hi.

Did you install Windows from the official DVD from Microsoft? If not, that's your cause.

Hi, thanks for answering.

Yes, I installed it from an official DVD ISO downloaded from the MSDN website. It is activated.

I think you need to do all the update as not installed the original drivers than generic

Hi, thanks for answering too :)

I'm sorry but I don't understand what you mean.

I installed the latest NVidia drivers from NVidia WebSite, WHQL version for Windows7. Same for the NForce and Realtek drivers.

This may not help, but surely can not hurt. Open an elevated command prompt. Type:

sfc /scannow

and hit enter.

Thanks a lot torrentg !

This solved my problem. DxDiag is now able to retrieve my system informations :)

Awesome. Glad to hear it.