BSOD Windows 7 32 bits Plz Help

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  1. Posts : 6
    Windows 7
       #1

    BSOD Windows 7 32 bits Plz Help


    I just upgraded the computer from windows xp 32 bits to windows 7 32 bits.. and while playing Counter Strike: Source, Left 4 Dead or even while on firefox i get BSOD and the following error.



    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: d1
    BCP1: 00000008
    BCP2: 00000004
    BCP3: 00000000
    BCP4: 9038E7D5
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\120509-22578-01.dmp
    C:\Users\Fotis\AppData\Local\Temp\WER-32406-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Highlights - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt


    any help will be appreciated thanks
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    VoLtage said:
    I just upgraded the computer from windows xp 32 bits to windows 7 32 bits.. and while playing Counter Strike: Source, Left 4 Dead or even while on firefox i get BSOD and the following error.



    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: d1
    BCP1: 00000008
    BCP2: 00000004
    BCP3: 00000000
    BCP4: 9038E7D5
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\120509-22578-01.dmp
    C:\Users\Fotis\AppData\Local\Temp\WER-32406-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Highlights - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt


    any help will be appreciated thanks
    Hi voltage and welcome

    Can you use these instructions to find and upload the dmp file created when you had the bsod? here>>>https://www.sevenforums.com/crash-loc...d-problem.html

    Thanks and lwt us know if you need help

    Ken J+
      My Computer


  3. Posts : 6
    Windows 7
    Thread Starter
       #3

    this is it? cause i get more errors like this and more of these files keep coming up.. :/ if u need anything else tell me and thanks for talking the time to answer..
      My Computer


  4. Posts : 5,747
    7600.20510 x86
       #4

    Update this driver that caused the bsod:

    ptserial ptserial.sys Thu Dec 18 15:00:09 2003

    These are also very old and need to be updated:

    vmodem vmodem.sys Thu Dec 18 14:59:04 2003
    vpctcom vpctcom.sys Thu Dec 18 14:57:23 2003
    vvoice vvoice.sys Thu Dec 18 14:59:39 2003
    LVUSBSta LVUSBSta.sys Wed Jan 19 14:11:16 2005


    I also noticed you have an old video card driver. Visit NVIDIA's site to install the latest one.
      My Computer


  5. Posts : 845
    Windows 7 - Vista
       #5

    Hi -

    Yes, I agree - and found 7 total -
    Code:
    vpctcom.sys  Thu Dec 18 14:57:23 2003 (3FE206A3)
    vmodem.sys   Thu Dec 18 14:59:04 2003 (3FE20708)
    vvoice.sys   Thu Dec 18 14:59:39 2003 (3FE2072B)
    ptserial.sys Thu Dec 18 15:00:09 2003 (3FE20749)
    LVUSBSta.sys Wed Jan 19 14:11:16 2005 (41EEB0D4)
    LV561AV.SYS  Wed Jan 19 14:14:37 2005 (41EEB19D)
     
    yk62x86.sys  Mon Feb 23 09:44:18 2009 (49A2B642)
    The one in the red is listed as the probable cause of the BSOD; the last - Marvel Ykon is fine for n ow, but keep an eye out for an update ti it soon.

    jcgriff2

    .
      My Computer


  6. Posts : 6
    Windows 7
    Thread Starter
       #6

    ok thanks guys.. i hope it will end with the video card.. ill install the drivers and reply for the results
      My Computer


  7. Posts : 6
    Windows 7
    Thread Starter
       #7

    well i dont think its fixed :S just got bsod again... here is the new file that came up with the bsod (this is after i installed the graphics card drivers).
      My Computer


  8. Posts : 5,747
    7600.20510 x86
       #8

    Same as before.
    torrentg said:
    Update this driver that caused the bsod:

    ptserial ptserial.sys Thu Dec 18 15:00:09 2003

    These are also very old and need to be updated:

    vmodem vmodem.sys Thu Dec 18 14:59:04 2003
    vpctcom vpctcom.sys Thu Dec 18 14:57:23 2003
    vvoice vvoice.sys Thu Dec 18 14:59:39 2003
    LVUSBSta LVUSBSta.sys Wed Jan 19 14:11:16 2005
      My Computer


  9. Posts : 6
    Windows 7
    Thread Starter
       #9

    yea but what is that need updating? ive no idea about these things.. what is that ur telling me to update?


    ptserial ptserial.sys Thu Dec 18 15:00:09 2003
      My Computer


  10. Posts : 5,747
    7600.20510 x86
       #10

    It's a driver but I don't know what it is either. You'll have to Google for them and see where the searches take you just like anybody else would have to.
      My Computer


 
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