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Windows 7: New laptop, getting BSODs

09 Dec 2009   #11
Lacrimosa

windows 7
 
 

After updating a few more things I could find, the BSODs keep on coming. I even got some new (non IRQL_NOT_LESS_OR_EQUAL) ones and one that happened while doing nothing again. Here are the new dumps...
Code:
sisraid4 sisraid4.sys Wed Oct 01 17:56:04 2008
iirsp    iirsp.sys    Tue Dec 13 16:47:54 2005
arc      arc.sys      Thu May 24 17:27:55 2007
adp94xx  adp94xx.sys  Fri Dec 05 18:54:42 2008
adpahci  adpahci.sys  Tue May 01 13:30:09 2007
After hours of searching, I was still unable to find out reliable updates for these files. I've found other threads on other forums where people have these files out of date but not one of those threads has helped.


My System SpecsSystem Spec
.
11 Dec 2009   #12
Lacrimosa

windows 7
 
 

Still getting them rather frequently, anyone able to help..?
My System SpecsSystem Spec
11 Dec 2009   #13
usasma
Microsoft MVP

 
 

Updating outdated drivers is not a cure-all. Older drivers are just that - older. That doesn't mean that they're bad because they're old. BUT, the likelyhood of them being incompatible, or having problems that haven't been corrected are greater than the newer drivers - so that's why we want to have them updated.


Did this laptop come with Windows 7 pre-installed? If so, the working drivers should be available from the HP support website. Although they may not be the most current, they generally can be assumed to be compatible with an unmodified system.

Running all 14 dump files as I type this - will be back shortly (gotta let the dogs out :0)
My System SpecsSystem Spec
.

11 Dec 2009   #14
usasma
Microsoft MVP

 
 

A wide spread of errors. This sort of spread usually points to a hardware problem, but we've gotta rule out the different drivers in order to get an idea of what's wrong.

Please update these older drivers ASAP (let us know which one's you can't find and we'll see if we can locate something):
Code:
adpu320.sys  Tue Feb 27 19:04:15 2007
adp94xx.sys  Fri Dec 05 18:54:42 2008
adpahci.sys  Tue May 01 13:30:09 2007
arc.sys      Thu May 24 17:27:55 2007
iirsp.sys    Tue Dec 13 16:47:54 2005
lsi_fc.sys   Tue Dec 09 17:46:09 2008
nfrd960.sys  Tue Jun 06 17:11:48 2006
SiSRaid2.sys Wed Sep 24 14:28:20 2008
sisraid4.sys Wed Oct 01 17:56:04 2008
ahcix64s.sys Mon Sep 22 07:24:17 2008
I am mostly concerned with the drivers from 2007 and earlier, but the lower level drivers (such as the RAID stuff) is a concern from 2008 or earlier.

Here's the summary of the analysis':
Code:
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Dec  8 23:06:34.542 2009 (GMT-5)
System Uptime: 0 days 1:02:39.618
BugCheck 1000007E, {ffffffffc0000096, fffff80002cc0661, fffff880097ca758, fffff880097c9fb0}
Probably caused by : ntkrnlmp.exe ( nt!KiDpcInterrupt+d1 )
PROCESS_NAME:  System
DEFAULT_BUCKET_ID:  STATUS_PRIVILEGED_INSTRUCTION
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Dec  8 22:03:14.317 2009 (GMT-5)
System Uptime: 0 days 0:52:53.081
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : amdppm.sys ( amdppm!C1Halt+2 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Dec  8 04:04:57.253 2009 (GMT-5)
System Uptime: 0 days 3:17:17.204
BugCheck 3B, {c0000005, fffff88004d6e47e, fffff88009114840, 0}
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::CreateOneAllocation+d6 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  AOgame.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Dec  8 00:42:03.012 2009 (GMT-5)
System Uptime: 0 days 0:27:58.087
BugCheck 3B, {c000001d, fffff80002c9894b, fffff88009278040, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiInsertTimerTable+13b )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  AOgame.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Dec  8 00:47:06.044 2009 (GMT-5)
System Uptime: 0 days 0:04:28.120
BugCheck A, {ffffed80161a91e0, 2, 1, fffff80002c84810}
Probably caused by : ntkrnlmp.exe ( nt!KiInsertTimerTable+0 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  AOgame.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Dec  8 00:13:09.617 2009 (GMT-5)
System Uptime: 0 days 0:07:24.380
BugCheck 50, {fffff87fb371bb2b, 1, fffff80002cd0a84, 5}
Probably caused by : ntkrnlmp.exe ( nt!KiSecondaryClockInterrupt+14 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Dec  9 01:28:28.683 2009 (GMT-5)
System Uptime: 0 days 0:24:44.758
BugCheck A, {7e000000, 2, 1, fffff80002c8c1d2}
Probably caused by : ntkrnlmp.exe ( nt!KiCommitThreadWait+352 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  AOgame.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Dec  9 01:34:27.828 2009 (GMT-5)
System Uptime: 0 days 0:05:19.904
BugCheck A, {fffff80000e5cbd4, 2, 0, fffff80002cddd3c}
Probably caused by : ntkrnlmp.exe ( nt!KiSearchForNewThread+cc )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  CLMLSvc.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Dec  9 01:03:02.931 2009 (GMT-5)
System Uptime: 0 days 0:35:57.007
BugCheck A, {fffff80000e52bd4, 2, 0, fffff80002cd3d3c}
Probably caused by : win32k.sys ( win32k!xxxRealSleepThread+257 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  Wacom_Tablet.e
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Dec  9 00:26:03.751 2009 (GMT-5)
System Uptime: 0 days 0:03:23.827
BugCheck A, {fffffa8002aac148, 2, 1, fffff80002c87db2}
Probably caused by : ntkrnlmp.exe ( nt!KiTimerExpiration+f2 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  AOgame.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Dec  9 00:22:01.757 2009 (GMT-5)
System Uptime: 0 days 0:08:50.707
BugCheck A, {ffffed80162e3740, 2, 1, fffff80002cd2810}
Probably caused by : ntkrnlmp.exe ( nt!KiInsertTimerTable+0 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  AOgame.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Dec  9 02:48:51.442 2009 (GMT-5)
System Uptime: 0 days 1:13:44.517
BugCheck A, {4bb5, d, 1, fffff80002ce6bd0}
Probably caused by : hardware ( amdppm!C1Halt+2 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Dec  9 00:12:34.068 2009 (GMT-5)
System Uptime: 0 days 0:06:44.128
BugCheck A, {41e0334c, 2, 1, fffff80002c8bd89}
Probably caused by : ntkrnlmp.exe ( nt!KiSearchForNewThread+119 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  AOgame.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Dec  9 19:31:50.777 2009 (GMT-5)
System Uptime: 0 days 0:37:36.541
BugCheck 24, {1904fb, fffff880090192b8, fffff88009018b10, fffff80002cd7e8b}
Probably caused by : Ntfs.sys ( Ntfs!NtfsReleaseFcb+2c )
PROCESS_NAME:  CLMLSvc.exe
DEFAULT_BUCKET_ID:  STATUS_PRIVILEGED_INSTRUCTION
My System SpecsSystem Spec
11 Dec 2009   #15
Lacrimosa

windows 7
 
 

Yes, it came with W7 installed already.
Thanks very much! Will see what I can do when I get up in the morning.
My System SpecsSystem Spec
18 Dec 2009   #16
Lacrimosa

windows 7
 
 

All these outdated drivers seem to be for different types of storage controllers - RAID, SATA, StorPort, etc. Do I really need drivers for all these things? It seems weird, but I've never messed with drivers like this before.

Anyways, I searched for them to no avail, finding sites that linked me to software I'd have to buy if I wanted to download an update. Manufacturer sites such as Adaptec's were confusing. I found other threads where people were having BSODs and people pointed to some of the same drivers as potential suspects, such as this one; this person has the exact same iirsp.sys version, but the problem is unfortunately not resolved. They did recommend Memtest so I'll try that out tonight. In the meantime I would really appreciate some help finding some of these drivers! I've only ever updated drivers for things like graphics cards, mouses, sound cards, etc. so I am not comfortable with downloading something that might be what I'm looking for but that also might just make things worse (like something from Intel's site here).

I also saw this:
Code:
PROCESS_NAME:  CLMLSvc.exe
and that's apparently an HP thing that can cause some problems, so I'm going to work on removing that, but I doubt that's the root problem of this all.

Thanks again for your help!
My System SpecsSystem Spec
18 Dec 2009   #17
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Lacrimosa View Post
All these outdated drivers seem to be for different types of storage controllers - RAID, SATA, StorPort, etc. Do I really need drivers for all these things? It seems weird, but I've never messed with drivers like this before.

Anyways, I searched for them to no avail, finding sites that linked me to software I'd have to buy if I wanted to download an update. Manufacturer sites such as Adaptec's were confusing. I found other threads where people were having BSODs and people pointed to some of the same drivers as potential suspects, such as this one; this person has the exact same iirsp.sys version, but the problem is unfortunately not resolved. They did recommend Memtest so I'll try that out tonight. In the meantime I would really appreciate some help finding some of these drivers! I've only ever updated drivers for things like graphics cards, mouses, sound cards, etc. so I am not comfortable with downloading something that might be what I'm looking for but that also might just make things worse (like something from Intel's site here).

I also saw this:
Code:
PROCESS_NAME:  CLMLSvc.exe
and that's apparently an HP thing that can cause some problems, so I'm going to work on removing that, but I doubt that's the root problem of this all.

Thanks again for your help!
Lacrimosa

If you arent running a raid you can diable the controller in bios or device manager. The drivers will geet beeter as all the 3rd party devs have the time to dev 64bit that works.

Ken J+
My System SpecsSystem Spec
02 Jan 2010   #18
Lacrimosa

windows 7
 
 

Couldn't find updates for those drivers, so here are the latest dumps, and the BSODs have been getting more frequent. For example today, after spending maybe 40 minutes on the computer I already had two. Also, I used the windows updater last night and updated some things.
My System SpecsSystem Spec
03 Jan 2010   #19
Pauly

Win7 Ultimate X64
 
 

A few hardware checks may be in order, you said you where gonna run memtest, did you ever do that, heres a link with a bit of info
Memory Diagnostics
might be wise to run HDD checks
HD Diagnostic
and system file scan
Start>cmd.exe(right click run as admin)>sfc /scannow
My System SpecsSystem Spec
17 Jan 2010   #20
Lacrimosa

windows 7
 
 

Horribly late reply, sorry..
Finally got to run memtest and it came up with 0 errors.
Thank you Pauly, I'll try those next. (:
My System SpecsSystem Spec
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