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Windows 7: New laptop, getting BSODs

06 Dec 2009   #1
Lacrimosa

windows 7
 
 
New laptop, getting BSODs

Hello.
I am using a new HP Pavilion dv4-2046nr and have been getting BSODs. Most of these have occurred while playing a game called Allods, although they have occurred at other times, as well. I have uploaded two dumps - the most recent, and an older one that occurred before Allods was installed.

120609-21481-01 is the older one, and 120509-21387-01 happened early this morning.


My System SpecsSystem Spec
.
06 Dec 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Lacrimosa View Post
Hello.
I am using a new HP Pavilion dv4-2046nr and have been getting BSODs. Most of these have occurred while playing a game called Allods, although they have occurred at other times, as well. I have

oops, accidentally hit post. Still writing.

Hi and welcome.

Can you use these instructions to find and upload the dmp file created when your computer crashed https://www.sevenforums.com/crash-loc...d-problem.html let us know if you need help with this


Ken J+
My System SpecsSystem Spec
06 Dec 2009   #3
Lacrimosa

windows 7
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by Lacrimosa View Post
Hello.
I am using a new HP Pavilion dv4-2046nr and have been getting BSODs. Most of these have occurred while playing a game called Allods, although they have occurred at other times, as well. I have

oops, accidentally hit post. Still writing.

Hi and welcome.

Can you use these instructions to find and upload the dmp file created when your computer crashed https://www.sevenforums.com/crash-loc...d-problem.html let us know if you need help with this


Ken J+
Thank you! I have done that. I accidentally hit "post" before I was done so I was just trying to edit it as fast as possible before anyone could see it but I guess I was too slow!
My System SpecsSystem Spec
.

06 Dec 2009   #4
torrentg

7600.20510 x86
 
 

These drivers are older so you should update them to latest:

Code:
adpu320  adpu320.sys  Tue Feb 27 19:04:15 2007
adp94xx  adp94xx.sys  Fri Dec 05 18:54:42 2008
adpahci  adpahci.sys  Tue May 01 13:30:09 2007
arc      arc.sys      Thu May 24 17:27:55 2007
iirsp    iirsp.sys    Tue Dec 13 16:47:54 2005
lsi_fc   lsi_fc.sys   Tue Dec 09 17:46:09 2008
nfrd960  nfrd960.sys  Tue Jun 06 17:11:48 2006
SiSRaid2 SiSRaid2.sys Wed Sep 24 14:28:20 2008
sisraid4 sisraid4.sys Wed Oct 01 17:56:04 2008
After doing that, post a new crash dump if necessary.

Are you an Evanescence or Mozart fan? I'm guessing Evanescence by the spelling of your screen name.
My System SpecsSystem Spec
06 Dec 2009   #5
Lacrimosa

windows 7
 
 

Thanks! Do you know how I can go about getting updates for these?

Ahah, I get asked that question a lot.. I actually had the song by Kalafina in mind.
My System SpecsSystem Spec
06 Dec 2009   #6
torrentg

7600.20510 x86
 
 

You're welcome. Google them to discover what they are and to find the manufacturers' websites.
My System SpecsSystem Spec
06 Dec 2009   #7
Lacrimosa

windows 7
 
 

All of the drivers you mentioned are for things that contain words like SCSI, RAID, SATA, and StorPort... I'm having trouble finding updates on the manufacturer's sites, but it seems weird that there are all these drivers for all these different kinds of storage devices.

I searched on Adaptec's web site, for example, when I found that adpu320.sys was for the Adaptec Ultra320 SCSI Driver, but the only thing I could find did not list Windows 7 under its compatible environments (64-bit Windows was the most recent OS on the list).
My System SpecsSystem Spec
07 Dec 2009   #8
Lacrimosa

windows 7
 
 

Here are two more dumps that happened last night. I updated several drivers using the device manager and still am getting BSODs.
My System SpecsSystem Spec
07 Dec 2009   #9
torrentg

7600.20510 x86
 
 

Quote   Quote: Originally Posted by Lacrimosa View Post
Here are two more dumps that happened last night. I updated several drivers using the device manager and still am getting BSODs.
...and you're wondering what you may have missed, right?

haha

I think I may have missed one unless you just introduced this to the system:

wacommousefilter wacommousefilter.sys Fri Feb 16 13:12:17 2007

Whatever Wacom device you have, either update the driver for it or remove it from the system while rebooting, to test.

Update these to latest, still:

Code:
sisraid4 sisraid4.sys Wed Oct 01 17:56:04 2008
iirsp    iirsp.sys    Tue Dec 13 16:47:54 2005
arc      arc.sys      Thu May 24 17:27:55 2007
adp94xx  adp94xx.sys  Fri Dec 05 18:54:42 2008
adpahci  adpahci.sys  Tue May 01 13:30:09 2007
My System SpecsSystem Spec
07 Dec 2009   #10
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Click on "software and driver downloads" on this page then choose your Windows 7 version 32 or 64. Latest drivers for your notebook are there.

HP Pavilion dv4-1124nr Entertainment Notebook PC - HP Customer Care (United States - English)
My System SpecsSystem Spec
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 New laptop, getting BSODs




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