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Windows 7: BSOD on Windows7 2-3 times per week

07 Dec 2009   #11
usasma
Microsoft MVP

 
 

It should fix the issue - unless the Norton get's corrupted again (that's why we don't like it here).
Keep your Norton product key available, and use this free tool to remove it (if you need to): Download and run the Norton Removal Tool


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09 Dec 2009   #12
mattpex

windows 7 64bit
 
 
New BSOD!! went 2 days and a new one

Please check new zip, thanks guys
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09 Dec 2009   #13
mattpex

windows 7 64bit
 
 
Antivirus

If Norton is the problem, what do you recommend for virus protection?
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09 Dec 2009   #14
mattpex

windows 7 64bit
 
 
Yet one more BSOD:

I HATE WINDOWS!!!!
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09 Dec 2009   #15
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by mattpex View Post
I ran the sfc/scannow 2 times and got: Windows Resource Protection did not find any integrity violations. And yes i have Norton 360 installed. Think thats the problem??

Matt

Though Norton is not my favorite AV app I didnt see anything abt it. Cant hurt to remove it. Did you run Memtestx86 overnight?

Ken J+
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09 Dec 2009   #16
mattpex

windows 7 64bit
 
 
Memtest86

I may be stupid but i cant seem to download memtest86. It is an ISO file when i download it and cant open it.
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09 Dec 2009   #17
usasma
Microsoft MVP

 
 

You'll need an ISO burner to burn it to a CD.
More detailed instructions are here: Memory Diagnostics

There are times that problems with Norton aren't evident - and even an experienced tech can take many hours just to locate the running traces of it. I would suggest ensuring that you have all your registration info for Norton 360 handy, then I'd uninstall it. After that, I'd run the free Norton Removal Tool to ensure that all traces are gone. It's available here: Download and run the Norton Removal Tool

Immediately after removing it - install and update another antivirus to protect the system while testings. I recommend these free antiviruses: Free AntiVirus

Then see if the BSOD's continue.
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 BSOD on Windows7 2-3 times per week




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