Windows 7 ro 64 Freezes requires hard reset

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  1. Serbsniper
    Posts : 16
    Windows 7 Professional 64
       New #1

    Windows 7 ro 64 Freezes requires hard reset


    Hi I have a problem which has gotten worse over the last few days. I have a dell 730 xps with water cooling, the water cooling fan went out causing over heating and shut downs. I have a dual boot setup with 2-500 gig hard drives, Vista 32 Ulti and Win 7 Pro 64. I have a qx9650 extreme chip and 2 gtx 280 video cards, 8 gigs of Corsair Dominator ram and a Creative Titanium Pro sound card. Drivers were all updated. Everything was running pretty good after the inital install, a few freeze ups maybe while playing WOW, vista 32 does the same thing, occassionally. After dell repaired the watre cooling they also replaced the mother board, this ruined my dual boot setup and after talking with microsoft tech, they did a repair which fixed the dual boot problem. Then the freezes became more often. And can happen at anytime, sitting at desktop, gaming or surfing internet. My descent setup is now crap. Currently I used driver sweeper 2.1.0 and removed the nvidia display drivers, and am now running windows display driver 8.15.11.8593 5/14/09 WDDMV 1.1 and these didnt fix it either. Any help would be appreciated. Thx
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  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    Serbsniper said:
    Hi I have a problem which has gotten worse over the last few days. I have a dell 730 xps with water cooling, the water cooling fan went out causing over heating and shut downs. I have a dual boot setup with 2-500 gig hard drives, Vista 32 Ulti and Win 7 Pro 64. I have a qx9650 extreme chip and 2 gtx 280 video cards, 8 gigs of Corsair Dominator ram and a Creative Titanium Pro sound card. Drivers were all updated. Everything was running pretty good after the inital install, a few freeze ups maybe while playing WOW, vista 32 does the same thing, occassionally. After dell repaired the watre cooling they also replaced the mother board, this ruined my dual boot setup and after talking with microsoft tech, they did a repair which fixed the dual boot problem. Then the freezes became more often. And can happen at anytime, sitting at desktop, gaming or surfing internet. My descent setup is now crap. Currently I used driver sweeper 2.1.0 and removed the nvidia display drivers, and am now running windows display driver 8.15.11.8593 5/14/09 WDDMV 1.1 and these didnt fix it either. Any help would be appreciated. Thx
    Hi and welcome

    We are going to need a ton more info before we can be of much use to you.

    First thing we want to do is look in event viewer. Next time you freeze type eventvwr in search. goto the windows log>application tab. You want to look for errors ( they have red "X" in the left hand column). when you find them and you will, use the built in snipping tool (type snipping in search) to make screenshot and upload it using the attadchment icon( shaped like a paperclip) on the reply form

    See Pics


    Let us know if you need help with that

    ken J+
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  4. Serbsniper
    Posts : 16
    Windows 7 Professional 64
    Thread Starter
       New #3

    Here is part of the log its all the same stuff repeated.
    The criticals are the hard resets after freezing.


    Warning 12/8/2009 10:14:56 AM Search 10024 Gatherer
    Warning 12/8/2009 10:01:11 AM DNS Client Events 1014 None
    Warning 12/8/2009 9:53:59 AM Kernel-PnP 219 (212)
    Warning 12/7/2009 7:04:40 PM Kernel-PnP 219 (212)
    Critical 12/7/2009 7:04:40 PM Kernel-Power 41 (63)
    Error 12/7/2009 7:04:58 PM EventLog 6008 None
    Warning 12/7/2009 6:33:37 PM Kernel-PnP 219 (212)
    Warning 12/7/2009 6:31:12 PM Kernel-PnP 219 (212)
    Error 12/7/2009 6:25:41 PM ssidrv 26 None
    Warning 12/7/2009 6:24:40 PM Kernel-PnP 219 (212)
    Error 12/7/2009 6:23:16 PM ssidrv 26 None
    Warning 12/7/2009 6:22:25 PM Kernel-PnP 219 (212)
    Warning 12/7/2009 6:21:43 PM Winlogon 6000 None
    Warning 12/7/2009 6:21:42 PM Winlogon 6000 None
    Error 12/7/2009 6:20:21 PM Service Control Manager 7001 None
    Error 12/7/2009 6:20:16 PM Service Control Manager 7001 None
    Error 12/7/2009 6:20:16 PM Service Control Manager 7001 None
    Error 12/7/2009 6:20:16 PM Service Control Manager 7001 None
    Error 12/7/2009 6:20:16 PM Service Control Manager 7001 None
    Error 12/7/2009 6:20:16 PM Service Control Manager 7001 None
    Error 12/7/2009 6:20:16 PM Service Control Manager 7001 None
    Error 12/7/2009 6:20:15 PM Service Control Manager 7001 None
    Error 12/7/2009 6:20:15 PM Service Control Manager 7001 None
    Error 12/7/2009 6:20:15 PM DistributedCOM 10005 None
    Error 12/7/2009 6:20:15 PM DistributedCOM 10005 None
    Error 12/7/2009 6:20:15 PM DistributedCOM 10005 None
    Error 12/7/2009 6:20:15 PM DistributedCOM 10005 None
    Error 12/7/2009 6:20:14 PM DistributedCOM 10005 None
    Error 12/7/2009 6:20:09 PM DistributedCOM 10005 None
    Warning 12/7/2009 6:20:08 PM Winlogon 6000 None
    Error 12/7/2009 6:20:01 PM Service Control Manager 7026 None
    Error 12/7/2009 6:19:50 PM Service Control Manager 7001 None
    Error 12/7/2009 6:19:50 PM Service Control Manager 7001 None
    Error 12/7/2009 6:19:50 PM Service Control Manager 7001 None
    Error 12/7/2009 6:19:50 PM Service Control Manager 7001 None
    Error 12/7/2009 6:19:50 PM Service Control Manager 7001 None
    Error 12/7/2009 6:19:50 PM Service Control Manager 7001 None
    Error 12/7/2009 6:19:50 PM Service Control Manager 7001 None
    Error 12/7/2009 6:19:50 PM Service Control Manager 7001 None
    Error 12/7/2009 6:19:50 PM Service Control Manager 7001 None
    Error 12/7/2009 6:19:50 PM Service Control Manager 7001 None
    Error 12/7/2009 6:19:50 PM Service Control Manager 7001 None
    Error 12/7/2009 6:19:50 PM Service Control Manager 7001 None
    Error 12/7/2009 6:19:49 PM Service Control Manager 7001 None
    Error 12/7/2009 6:11:00 PM ssidrv 26 None
    Warning 12/7/2009 6:09:52 PM Kernel-PnP 219 (212)
    Critical 12/7/2009 6:09:51 PM Kernel-Power 41 (63)
    Error 12/7/2009 6:10:08 PM EventLog 6008 None
    Warning 12/7/2009 5:51:27 PM DNS Client Events 1014 None
    Warning 12/7/2009 5:43:57 PM Kernel-PnP 219 (212)
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  6. chev65
    Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       New #4

    Serbsniper said:
    Hi I have a problem which has gotten worse over the last few days. I have a dell 730 xps with water cooling, the water cooling fan went out causing over heating and shut downs. I have a dual boot setup with 2-500 gig hard drives, Vista 32 Ulti and Win 7 Pro 64. I have a qx9650 extreme chip and 2 gtx 280 video cards, 8 gigs of Corsair Dominator ram and a Creative Titanium Pro sound card. Drivers were all updated. Everything was running pretty good after the inital install, a few freeze ups maybe while playing WOW, vista 32 does the same thing, occassionally. After dell repaired the watre cooling they also replaced the mother board, this ruined my dual boot setup and after talking with microsoft tech, they did a repair which fixed the dual boot problem. Then the freezes became more often. And can happen at anytime, sitting at desktop, gaming or surfing internet. My descent setup is now crap. Currently I used driver sweeper 2.1.0 and removed the nvidia display drivers, and am now running windows display driver 8.15.11.8593 5/14/09 WDDMV 1.1 and these didnt fix it either. Any help would be appreciated. Thx
    Problems like you are having should be handled by Dell support. Is there a reason you aren't using Dell support to fix this problem?

    I know exactly how to fix this type of problem but some expertise on your part will be required to make the required bios adjustments.
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  7. Serbsniper
    Posts : 16
    Windows 7 Professional 64
    Thread Starter
       New #5

    Tell me i know my way around the bios.
    Dell support takes hours and this upgrade was not through dell. I purchased a new hard drive and the Win 7 pro at Tiger Direct
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  8. Serbsniper
    Posts : 16
    Windows 7 Professional 64
    Thread Starter
       New #6

    Ok booted to Vista 32 ultimate, ran fine all day, went out to dinner came back now the vista 32 was locked up. What the heck is now causing this on the vista side?
    Here is the event log from today

    Error 12/8/2009 7:24:13 PM Service Control Manager Eventlog Provider 7031 None
    Error 12/8/2009 7:24:12 PM McLogEvent 5051 None
    Error 12/8/2009 7:21:51 PM ssidrv 26 None
    Error 12/8/2009 7:19:53 PM Service Control Manager Eventlog Provider 7000 None
    Error 12/8/2009 7:19:53 PM Service Control Manager Eventlog Provider 7000 None
    Error 12/8/2009 7:19:32 PM Eventlog 1101 Event processing
    Error 12/8/2009 7:19:30 PM EventLog 6008 None
    Warning 12/8/2009 4:14:30 PM Windows Defender 3004 None
    Error 12/8/2009 2:21:08 PM volsnap 36 None
    Error 12/8/2009 11:52:56 AM ssidrv 26 None
    Error 12/8/2009 11:15:51 AM Service Control Manager Eventlog Provider 7000 None
    Error 12/8/2009 11:15:51 AM Service Control Manager Eventlog Provider 7000 None

    Can someone help me out here????
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  10. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #7

    Serbsniper said:
    Ok booted to Vista 32 ultimate, ran fine all day, went out to dinner came back now the vista 32 was locked up. What the heck is now causing this on the vista side?
    Here is the event log from today

    Error 12/8/2009 7:24:13 PM Service Control Manager Eventlog Provider 7031 None
    Error 12/8/2009 7:24:12 PM McLogEvent 5051 None
    Error 12/8/2009 7:21:51 PM ssidrv 26 None
    Error 12/8/2009 7:19:53 PM Service Control Manager Eventlog Provider 7000 None
    Error 12/8/2009 7:19:53 PM Service Control Manager Eventlog Provider 7000 None
    Error 12/8/2009 7:19:32 PM Eventlog 1101 Event processing
    Error 12/8/2009 7:19:30 PM EventLog 6008 None
    Warning 12/8/2009 4:14:30 PM Windows Defender 3004 None
    Error 12/8/2009 2:21:08 PM volsnap 36 None
    Error 12/8/2009 11:52:56 AM ssidrv 26 None
    Error 12/8/2009 11:15:51 AM Service Control Manager Eventlog Provider 7000 None
    Error 12/8/2009 11:15:51 AM Service Control Manager Eventlog Provider 7000 None

    Can someone help me out here????
    Hi S


    event id 7001 is a service dependancy fail. Suspect tcpip.
    Your system may record the following event in the system event log: Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7001
    Date: 11/1/2000
    Time: 12:18:01 PM
    User: N/A
    Computer: Server
    Description:
    The TCP/IP NetBIOS Helper Service depends on the NetBIOS over TCP/IP service which failed to start because of the following error:
    The service cannot be started, either because it is disabled or because it has no enabled
    I will take a peek at the others asap.

    If I dont get back here within 12 hours PM me so I dont forget.

    Ken J+
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  11. Serbsniper
    Posts : 16
    Windows 7 Professional 64
    Thread Starter
       New #8

    Do you think it is drivers , nvidia, or what. I have Creative sound blaster titanium pro sound card and drivers, and setpoint and the G13 G15 board drivers, Mcafee Virus suite.
    Vista 32 is still way more stable right now than Win7 Pro.
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  12. Serbsniper
    Posts : 16
    Windows 7 Professional 64
    Thread Starter
       New #9

    Any suggestions after this?
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  13. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #10

    Serbsniper said:
    Any suggestions after this?
    thanks for reminding me. It has to be hardware if it appears in both win 7 and vista. If it is a desktop I would be pulling off every piece of hardware except the essentials. Keyboard, mouse, monitor, mobo, one stick of ram, etc.

    when this first started can you go back to that day on event viewer and look thru that day for errors

    Ken J+
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