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Windows 7: Crashes and freezing, no BSOD, possible hardware issue?

11 Dec 2009   #21
Legacy

Windows 7
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by Legacy View Post
Hey Ken...

It's because Windows creates the dumps by default and hacked versions have that turned off at default...so you can assume it's also laced with malware.
Or he had it turned off in sys cpanal.

Ken
Right, but he'd have known he has done this already and would have said so most likely.


My System SpecsSystem Spec
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11 Dec 2009   #22
etothex

W7x64 RC
 
 

Look it's not a hacked version. Accuse me all you want but it is a 100% legit copy of the RC which I downloaded earlier this year when it was released to the public. I downloaded it directly from Microsoft as I've now stated twice.

I'm not getting a BSOD when the computer suddenly restarts. What happens is the screen either goes black and then shows the expressgate screen or the screen freezes, the mouse and keyboard no longer receive power and noise comes from the speakers.
My System SpecsSystem Spec
11 Dec 2009   #23
Legacy

Windows 7
 
 

I believe you so no worries.

But did you uninstall the antivirus yet, lol?

Do that and also, run a full system scan with Malwarebytes and also a good root-kit scanner.

Antivirus is the cause of many issues and whatever you have installed now, may be it.
My System SpecsSystem Spec
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11 Dec 2009   #24
etothex

W7x64 RC
 
 

Quote   Quote: Originally Posted by Legacy View Post
I believe you so no worries.

But did you uninstall the antivirus yet, lol?

Do that and also, run a full system scan with Malwarebytes and also a good root-kit scanner.

Antivirus is the cause of many issues and whatever you have installed now, may be it.
I haven't installed the AV yet. And before you say something like "oh well you could have downloaded something" I haven't. I have visited only half a dozen websites since the install...aside from which this error was occurring immediately after the OS install before I even had a chance to use the machine.

edit: i'm running with minimal programs. With the issues i've just held off on installing anything i don't need for daily use.
My System SpecsSystem Spec
11 Dec 2009   #25
Legacy

Windows 7
 
 

Quote   Quote: Originally Posted by etothex View Post
immediately after the OS install before I even had a chance to use the machine.
You know what I'd have to say about that, so I won't even say it to antagonize. So consider this, even on your own...you know what I mean?

Taking things in another direction:

Did you update your chipset/motherboard drivers to latest?

http://www.asus.com/product.aspx?P_I...ntent=download
My System SpecsSystem Spec
11 Dec 2009   #26
zigzag3143

Win 8 Release candidate 8400
 
 

Legacy

We always have to give them the benefit of the doubt. More oftren the piracy, lack of knowledge is the biggest handicap
Ken J+
My System SpecsSystem Spec
11 Dec 2009   #27
etothex

W7x64 RC
 
 

Sigh...obviously the only valid theory is "if its broke it must be stolen". god forbid there might actually be a real issue either hardware or software...
My System SpecsSystem Spec
11 Dec 2009   #28
etothex

W7x64 RC
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by etothex View Post
Haven't been able to locate any *dmp file anywhere on the computer. Crash happened again last night, just about 2 days after the last successful reboot the same as last time. I was in Firefox and opened a new tab for a youtube video and the computer locked up. Same issues. Noise from the speakers, USB mouse and keyboard shut off, screen frozen. Rebooted and tried finding a dump file but could not. No minidump folder or .dmp files in C:/Windows

Help? I'm really starting to worry this is hardware.
Can you check in your system control panel>advanced system settings>start up and recovery? Nake sure write system log is checked

It's all on. 'Write an event to the system log', 'small memory dump' to %systemroot%\minidump. Auto restart is disabled.
My System SpecsSystem Spec
11 Dec 2009   #29
usasma
Microsoft MVP

 
 

Please upload this file - it'll show any memory dumps if Windows Error Reporting is working:

MSINFO32
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
My System SpecsSystem Spec
11 Dec 2009   #30
etothex

W7x64 RC
 
 

Quote   Quote: Originally Posted by usasma View Post
Please upload this file - it'll show any memory dumps if Windows Error Reporting is working:

MSINFO32
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
here it is
My System SpecsSystem Spec
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 Crashes and freezing, no BSOD, possible hardware issue?




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