Using Windbg for dmp from encrypted app

Here are the steps that I currently follow.

1. Compile to Create appname.exe and appname.pdb
2. Encrypt appname.exe to get appname-enc.exe
3. Ship appname-enc.exe to customers
4. Customer runs appname-enc.exe to get crashdump.dmp and sends it to me. ( Crashdump using minidumpwritedump)
5. I use crashdump.dmp, appname.pdb,appname-enc.exe in windbg to view the call stack.

This is not working. It says it cannot find debug symbols for appname-enc.exe
what should i do ? I cannot use appname.exe it produces the same error. Also, I have to encrypt my app, I cannot send it without security wrapper.
Please let me know if anybody have encountered the same problem. Any workaround would be greatly appreciated.

NOTE: I am sure, its not with the architecture. I am using the same architecture as the client to debug and still no result.

Thanks,
Krishna

MS servers aren't going to have debug symbols for something encrypted.

Architecture is irrelevant.

Do you have a correct symbol path set in WinDbg?

Yes, I guess I have the correct Path set. I have

srv*C:\websymbols*Symbol information

and the path to where my pdb, exe and dmp is stored ( All are in the same folder )

Yeah, then it's the encryption throwing things off.

How can I workaround this ? I thought most of the apps are encrypted. There must be a workaround.

I sincerely doubt it.