BSOD W7 64-bit


  1. Posts : 2
    Windows 7 64-bit
       #1

    BSOD W7 64-bit


    I just recently installed Windows 7 Ultimate on my HP Pavilion dv4 laptop. The laptop came with Vista installed and all of the hardware remains the same as when it was shipped. I had no problems before upgrading to Windows 7.

    I have the Minidump attached, so I hope someone can help me as I have no clue how to fix whatever the problem is.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    FOX wins a lot said:
    I just recently installed Windows 7 Ultimate on my HP Pavilion dv4 laptop. The laptop came with Vista installed and all of the hardware remains the same as when it was shipped. I had no problems before upgrading to Windows 7.

    I have the Minidump attached, so I hope someone can help me as I have no clue how to fix whatever the problem is.

    Hi and welcome

    OK almost without exception the dmp's point to a win 7 core file ntkrnlmp.exe. That is the multi processor version. I however think tha something is causing that file to fail and the same time and place.

    Just to be safe.

    I would
    DL and run Memtestx86 overnight.

    Run a system file check t verify and repair system files. to do that type cmd in search>right click and run as admin>SFC /SCANNOW
    The two drivers below are over a year old and also need to be updated
    sINCE THE KERNAL FILE IS CAUSING IT YOU MAY WANT TO UPDATE THE BIOS

    If you are overclocking stop
    If you are running a rais update its driver



    IF YOU KEEP GETTING BSOD'S YOU MAY HAVE TO DO A REPAIR INTALL OF RE-INSTALL/

    HOPE THIS HELPS kENN j+


    secdrv.SYS fffff880`05b02000 fffff880`05b0d000 0x0000b000 0x4508052e 9/13/2006 8:18:38 AM
    SynTP.sys fffff880`0460f000 fffff880`04665000 0x00056000 0x47ec46b4 3/27/2008 8:15:32 PM
    agrsm64.sys fffff880`05857000 fffff880`05979000 0x00122000 0x49184ccf 11/10/2008 10:01:35 AM



    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\120609-26629-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02a50000 PsLoadedModuleList = 0xfffff800`02c8de50
    Debug session time: Sun Dec  6 21:32:35.763 2009 (GMT-5)
    System Uptime: 0 days 1:38:08.365
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..............................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 7F, {8, 80050033, 6f8, fffff80002a8a798}
    
    Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    UNEXPECTED_KERNEL_MODE_TRAP (7f)
    This means a trap occurred in kernel mode, and it's a trap of a kind
    that the kernel isn't allowed to have/catch (bound trap) or that
    is always instant death (double fault).  The first number in the
    bugcheck params is the number of the trap (8 = double fault, etc)
    Consult an Intel x86 family manual to learn more about what these
    traps are. Here is a *portion* of those codes:
    If kv shows a taskGate
            use .tss on the part before the colon, then kv.
    Else if kv shows a trapframe
            use .trap on that value
    Else
            .trap on the appropriate frame will show where the trap was taken
            (on x86, this will be the ebp that goes with the procedure KiTrap)
    Endif
    kb will then show the corrected stack.
    Arguments:
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: 0000000080050033
    Arg3: 00000000000006f8
    Arg4: fffff80002a8a798
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x7f_8
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff80002ac1469 to fffff80002ac1f00
    
    STACK_TEXT:  
    fffff800`03fc9d28 fffff800`02ac1469 : 00000000`0000007f 00000000`00000008 00000000`80050033 00000000`000006f8 : nt!KeBugCheckEx
    fffff800`03fc9d30 fffff800`02abf932 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff800`03fc9e70 fffff800`02a8a798 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
    fffff880`074dae50 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SeAccessCheckFromState+0x58
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!KiDoubleFaultAbort+b2
    fffff800`02abf932 90              nop
    
    SYMBOL_STACK_INDEX:  2
    
    SYMBOL_NAME:  nt!KiDoubleFaultAbort+b2
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600
    
    FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
    
    BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 5,747
    7600.20510 x86
       #3

    First and most important, update this for the Broadcom wireless:
    Code:
    bcmwl664 bcmwl664.sys Tue Jul 07 20:45:04 2009
    Then do the others that Ken has listed and these. Don't worry about secdrv.sys. That's already latest and not causing you problems.

    Code:
    stwrt64  stwrt64.sys  Tue Jul 21 18:42:28 2009
    SynTP    SynTP.sys    Thu Mar 27 21:15:32 2008
    Rt64win7 Rt64win7.sys Thu Feb 26 04:04:13 2009
    For the last one, visit Realtek's website to get update.
      My Computer


 

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