BSOD on Shutdown

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  1. Posts : 40
    Microsoft Windows 7 Ultimate 64-bit SP1
       #1

    BSOD on Shutdown


    Sometimes when I try to shutdown my computer it gives me the BSOD and restarts Windows. Can someone tell me how to fix this.

    Here are my computer specs:
    -Windows 7 Home Premium
    -Intel(R) Core(TM)2 Duo CPU P8800 @ 2.66GHz (2 CPUs)
    -LENOVO 2764CTO - Intel GM45/GM47 Chipset
    -2.9GB Dual-Channel DDR3
    -ATI Mobility Radeon HD 3400 Series
    -Speakers (Conexant 20561 SmartAudio HD)
    -250GB Western Digital WDC

    Thank you for your help.
      My Computer


  2. Posts : 5,747
    7600.20510 x86
       #2

    Hi.

    Just fixed one of these moments ago and now the same for you.

    Update this driver:

    Code:
    e1y6032  e1y6032.sys  Fri Nov 21 12:51:08 2008
    for your Intel gigabit lan.

    That will fix it but you actually have tons of outdated drivers too. I'd suggest a clean install instead of the upgrade you previously did.
      My Computer


  3. Posts : 40
    Microsoft Windows 7 Ultimate 64-bit SP1
    Thread Starter
       #3

    Thank you. I can't actually do a true clean install because I just have the update disks from lenovo.
      My Computer


  4. Posts : 5,747
    7600.20510 x86
       #4

    Semicolon said:
    Thank you. I can't actually do a true clean install because I just have the update disks from lenovo.
    You're welcome. Search around the site. There are legal ways to do clean install with that. I'm almost sure of it. Or start a thread asking about it in installation section.
      My Computer


  5. Posts : 40
    Microsoft Windows 7 Ultimate 64-bit SP1
    Thread Starter
       #5

    Ok, thank you again.
      My Computer


  6. Posts : 40
    Microsoft Windows 7 Ultimate 64-bit SP1
    Thread Starter
       #6

    Okay, I am still in need of help. I don't know how to find the right drivers. Could you point me in the right direction?
      My Computer


  7. Posts : 5,747
    7600.20510 x86
       #7

    Intel's website. If you don't know how to manually find the right driver for the lan, let the website autoscan the machine to install.

    You're welcome.

    http://www.intel.com/p/en_US/support...port_downloads
      My Computer


  8. Posts : 40
    Microsoft Windows 7 Ultimate 64-bit SP1
    Thread Starter
       #8

    Thank you again. Your help is very much appreciated.
      My Computer


  9. Posts : 40
    Microsoft Windows 7 Ultimate 64-bit SP1
    Thread Starter
       #9

    I went to the site you posted and ran the scanner for drivers and it gave me this information.

    Product Detected Intel(R) 82567LM Based Network Connection (OEM)
    Current Driver Installed 9.52.20.0
    Newer Driver Available: 9.52.25.0
    File Size: 13.133 MB
    Download Time: Time @56Kbps:32.0 mins.
    Driver Description & Driver Documentation

    But when I tried to install the drivers it gave me an error. The picture is attached.

    The exe I downloaded is called: PROVISTA32.exe. So I think it doesn't see that I have Windows 7.
      My Computer


  10. Posts : 5,747
    7600.20510 x86
       #10

    Use the device manager to install.

    Right click on it. Update driver software. Browse my computer. Let me pick. Have disk. Browse. Find the .inf that the installer extracted and double click on it. Hit ok. Hit next.

    Reboot after.
      My Computer


 
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